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Technical Assistance Coordinator Jobs (NOW HIRING)

Penske

Roadside Assistance Coordinator II

Reading, PA · On-site

The 24/7 Roadside Assistance Coordinator II is primarily responsible for organizing comprehensive ... a technical or service role in similar environment such as Trucking / Fleet Maintenance is ...

Penske

Roadside Assistance Coordinator II

Reading, PA · On-site

The 24/7 Roadside Assistance Coordinator II is primarily responsible for organizing comprehensive ... a technical or service role in similar environment such as Trucking / Fleet Maintenance is ...

Theirc

Statewide Family Services Coordinator

San Diego, CA · On-site

$21.25 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Family Support Coordinators provide hands-on guidance, technical assistance, and oversight to subgrantees to ensure high-quality, compliant, and trauma-informed service delivery aligned with program ...

Theirc

Statewide Family Services Coordinator

Sacramento, CA · On-site

$21.25 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Family Support Coordinators provide hands-on guidance, technical assistance, and oversight to subgrantees to ensure high-quality, compliant, and trauma-informed service delivery aligned with program ...

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Technical Assistance Coordinator information

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$59.8K

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How much do technical assistance coordinator jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical assistance coordinator in the United States is $59,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a technical assistance coordinator?

A Technical Assistance Coordinator is a professional who organizes and delivers support services to individuals or organizations needing help with specific technical processes, systems, or projects. They often assess client needs, coordinate resources, and provide guidance or training to resolve technical challenges. Their role may involve collaborating with technical experts, managing documentation, and ensuring clients receive effective and timely assistance. Technical Assistance Coordinators are commonly found in fields such as education, IT, healthcare, and non-profit organizations.

How does a technical assistance coordinator typically collaborate with other departments to ensure effective support delivery?

Technical Assistance Coordinators frequently work cross-functionally, liaising with program managers, technical experts, and client-facing teams to assess and address support needs efficiently. They organize regular meetings, facilitate knowledge-sharing sessions, and coordinate documentation to ensure all stakeholders are aligned on project goals and timelines. This collaborative approach helps streamline responses to client requests, improves troubleshooting efficiency, and enhances overall program outcomes. Building strong interdepartmental relationships is crucial for proactively identifying potential issues and fostering a supportive work environment.

What is the difference between Technical Assistance Coordinator vs Technical Support Specialist?

AspectTechnical Assistance CoordinatorTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Cisco), sometimes a degree in IT or related fieldSimilar certifications, often with a focus on specific products or systems
Work EnvironmentProject-based, client-facing, often in nonprofit or government sectorsHelpdesk or call center, corporate IT departments, technical troubleshooting
Employer & IndustryNonprofits, government agencies, educational institutionsPrivate companies, tech firms, service providers
Search & Comparison IntentUnderstanding roles in program support and client assistanceTechnical troubleshooting and product support

The main difference is that a Technical Assistance Coordinator typically manages broader program support and client relations, often in nonprofit or government settings, while a Technical Support Specialist focuses on resolving technical issues directly for users, usually within corporate or service environments.

What are the key skills and qualifications needed to thrive as a technical assistance coordinator?

To thrive as a Technical Assistance Coordinator, you need strong project management, problem-solving, and communication skills, often supported by a relevant bachelor's degree. Familiarity with CRM software, help desk systems, and standard office applications is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent interpersonal skills, adaptability, and the ability to work collaboratively make someone stand out in this position. These skills ensure effective support delivery, timely resolution of client issues, and seamless coordination between technical teams and stakeholders.
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Cities with the most Technical Assistance Coordinator job openings:

What are the most commonly searched types of Technical Assistance jobs?

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Technical Assistance Coordinator jobs near you
Infographic showing various Technical Assistance Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,814 per year, or $28.8 per hour.

Senior Technical Assistance Specialist

Health and Welfare Council of Long Island

Huntington Station, NY • On-site

$65K - $75K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

The Health and Welfare Council of Long Island (HWCLI) is a private, not for profit, health and human services planning, research/public education and advocacy organization that serves as the umbrella for public and non-profit agencies serving Long Island's poor and vulnerable individuals and families.
The Health Equity Alliance of Long Island (HEALI) is Long Island's Social Care Network (SCN) of community-based organizations (CBOs) and healthcare providers building a person centric model that integrates healthcare, social care, and behavioral health care. HWCLI is the lead entity for the HEALI Social Care Network. The SCN brings together social service and health care providers from across Nassau and Suffolk counties to provide enhanced healthcare equity through improvements in need identification, care coordination, integration, and provision of tailored funding.
JOB ANNOUNCEMENT: Senior Technical Assistance Specialist, Health Equity Alliance of Long Island
HWCLI seeks an experienced, energetic, passionate, and socially conscious individual to support the HWCLI and HEALI missions by providing client-centered technical support and training. This role is responsible for ensuring successful participation and performance of network organizations through training delivery and targeted technical assistance provision. This role will focus on day-to-day operations of the training delivery system, training development processes, and provide collaborative coaching, training, and quality improvement activities to ensure successful performance across the Network. This position reports to the HEALI Food is Medicine Director.
Responsibilities include:
  • Serves as a regional expert of all SCN functions and provides in-person and virtual technical assistance and training support to optimize service integration and delivery across a network of CBOs and healthcare organizations
  • Specializes in supporting network partners to optimize screening, navigation, and enhanced service delivery
  • Collaborate with cross-functional teams to identify and address gaps in network coverage (ex. service types, special populations, geographies) to ensure network adequacy
  • Support and track network partners through onboarding, training, contracting and set-up process to become members of the social care network as part of collaborative teams across HEALI
  • Cultivate and maintain, strong relationships with community stakeholders and network partners
  • Establish an in-depth understanding of each network partner organization, their programs, and role in the SCN by conducting regular check-ins with and maintaining SCN partner profiles
  • Coordinate the design and delivery of targeted training and TA interventions in response to performance trends;
  • Manage the day-to-day functions of the network Learning Management System to ensure training completion meets network standards
  • Identify the need for training and resource materials and tools (e.g. user guides, reference documents, tip sheets, etc.) Develop and deploy, and connect partners to appropriate resources and stakeholders;
  • Provide technical assistance to all onboarded network partners through ongoing assessment and evaluation, training, policy and procedure optimization, and implementation strategy;
  • Meet with partner organizations as needed to support onboarding/amendments, ongoing challenges, offboarding, and ensure information in the network is still up to date, review network utilization, compliance with network standards, successes, and challenges
  • Directly support local CBOs to build capacity with HRSN screening/navigation/HRSN case management/service delivery capabilities;
  • Contribute to the development of routine performance reports both internally and externally;
  • Collaborate closely with Unite Us support team to develop appropriate recommendations for system and workflow enhancements;
  • Help train and onboard new Technical Assistance specialists
  • Other responsibilities as needed

Qualifications and Experience:
  • Bachelor's degree required
  • Valid NYS driver's license and the ability to travel locally in Long Island as needed for in-person meetings
  • 3-5 years of project management, capacity building, training delivery, technical assistance, or quality improvement experience preferred
  • Experience working with Unite Us platform or similar referral and care management tools strongly preferred
  • Prior experience in issues related to healthcare; social services; health equity, access and quality; population health (or some subset/combination of these) preferred.
  • Experience building partnerships with community-based organizations and/or healthcare provider organizations (familiarity with Long Island social care ecosystem preferred)
  • Bilingual, preferred

Knowledge, Skills, and Abilities:
  • Strong active listener and creative problem solver
  • Strong interpersonal skills with the ability to tailor style to match audience
  • Able to work collaboratively across an interdisciplinary team, managing multiple priorities
  • Strong commitment to social justice and HWCLI's mission
  • Proficient in Microsoft Office
  • Commitment to improving health equity, access, and quality of care across Long Island

Benefits:
  • Salary range: $65,000-$75,000/year
  • Employer-paid health insurance for single individuals
  • Retirement plan with Employer contribution after 1-year, disability insurance, flexible spending accounts, paid time-off
  • Hybrid work environment, ability to travel to office and local partners required
  • Opportunity to work in a dynamic environment on a new state-wide initiative to improve health equity
  • Schedule: Hybrid, Monday - Friday

HWCLI is an equal opportunity employer.
This is a grant-funded position scheduled to end in March 2027.

Apply