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Fidelity Warranty Jobs (NOW HIRING)

Fidelity Manufacturing

Quality Manager

Mcgregor, TX · On-site

Plant Manager Join Fidelity Manufacturing During an Exciting Period of Growth! As we open our new ... rework, warranty claims, and performance indicators to identify risks and opportunities for ...

Kenworth Northeast Group, Inc.

Service Advisor

Buffalo, NY · On-site

$25 - $32/hr

Participates in training to stay current of warranty and technical issues. * Assists in maintaining ... Fidelity 401k plan with company match * Flexible Paid Time Off * Six paid holidays observed per ...

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Fidelity Warranty information

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$10

$26

$43

How much do fidelity warranty jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for fidelity warranty in the United States is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What is a Fidelity Warranty?

A Fidelity Warranty job typically involves working for Fidelity Warranty Services, a company that provides vehicle service contracts and extended warranties. Employees may work in customer service, claims processing, sales, or administrative roles, assisting customers and dealerships with warranty-related inquiries. Duties often include handling claims, explaining coverage options, and ensuring warranty terms are met. This role requires attention to detail, strong communication skills, and knowledge of automotive warranty policies.

What skills and qualifications are needed for a Fidelity Warranty?

To thrive in a Fidelity Warranty role, you need a strong background in customer service, warranty claims processing, and knowledge of automotive or financial products, often requiring a high school diploma or relevant experience. Familiarity with warranty management software, CRM systems, and possibly certifications in automotive or insurance fields can be advantageous. Excellent problem-solving, communication, and attention to detail distinguish high-performing professionals in this field. These abilities are crucial for efficiently resolving claims, ensuring client satisfaction, and maintaining the integrity of the warranty process.

What are common challenges faced in a Fidelity Warranty and how can they be managed?

A common challenge in a Fidelity Warranty role is handling complex or disputed warranty claims while maintaining positive client relationships and adhering to company policies. This often requires careful review of documentation, strong negotiation skills, and consistent communication with both customers and vendors. Managing a high volume of requests during peak periods can also be demanding, so effective prioritization and organizational skills are key. Employers typically support staff through training, robust support systems, and collaborative team environments to help address these challenges and deliver excellent service.

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Fidelity Warranty jobs near you
Infographic showing various Fidelity Warranty job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $54,368 per year, or $26.1 per hour.

Warranty Transformation UX/UI Designer

Diversified Services Network, Inc.

Peoria, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Warranty Transformation UI/UX Designer
UX/UI Design Warranty Platform Enterprise Digital Transformation
Full-Time On-Site 5-7 Years Experience
Diversified Services Network, Inc. (DSN) is seeking a full-time Warranty Transformation UI/UX Designer to join our team in Peoria, IL! We offer full benefits, PTO, 401k, and more! If you are a creative, detail-oriented UX/UI designer passionate about building transformational digital experiences that drive simplicity and efficiency at scale within an extremely reputable, stable Fortune 500 company - let's talk!
Position Overview
We are seeking a Warranty Transformation UI/UX Designer to play a critical role in facilitating, generating, and executing transformational user experiences for a new warranty solution platform, fully on-site in Peoria, IL (5 days per week). You will work closely with dealers and cross-functional teams spanning product groups, industry teams, global purchasing, global quality, finance, IT, digital, and more - translating user needs into frictionless experiences that drive a new level of efficiency and simplicity for warranty operations worldwide.
Key Contributions & Responsibilities
• Analyze and document business requirements and new web features; partner with digital product owners and process owners to capture UX/UI needs.
• Provide and facilitate design thinking activities to support digital solutions; create journey maps, user flows, and personas.
• Create wireframes, visual design assets, interactive prototypes, and high-fidelity mockups; deliver polished, production-ready UI designs.
• Align deliverables to a user experience strategy that ensures a common, unified, end-to-end experience across the warranty platform.
• Integrate the warranty platform UI/UX roadmap into the overall warranty transformation program.
• Conceptualize and communicate design ideas clearly to stakeholders at all levels of the organization.
Team Structure & Work Environment
• You will collaborate closely with a wide range of internal stakeholders and dealer partners, working across product groups, industry teams, IT, digital, finance, and global functions as part of an enterprise-wide warranty transformation program.
• This is a fully on-site role, 5 days per week, in Peoria, IL.
Requirements
Candidate Requirements
Education & Experience
• 5-7 years of relevant experience required. Bachelor's degree in User Experience, Interaction Design, Graphic Design, Industrial Design, New Media Design, or a related field preferred. Different educational backgrounds will be considered based on the strength of professional experience.
Required Technical Skills
• Proven experience designing digital product experiences with exceptional attention to detail; deep knowledge of UX industry standards, usability principles, and current design trends.
• Strong proficiency with design and collaboration tools such as Figma and Miro.
• Experience in Human-Centered Design (HCD) - able to understand the perspective and needs of users and deliver solutions that effectively address them.
• Familiarity with design sprints and Agile methodology; experience in interaction architecture and end-to-end experience design.
• Working knowledge of web software design, web-based application development concepts, and current web technology trends.
• Strong analytical and critical thinking skills - able to accurately assess situations and reach well-informed design decisions.
Required Soft Skills
• Excellent collaborator and team player - proactive in taking initiative and driving work forward across complex, multi-stakeholder environments.
• Demonstrated ability to actively listen, capture user and experience needs, and translate them into clear, actionable design solutions.
• Creative and innovative thinker - able to apply original thinking to diverse business and design challenges.
Benefits
  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary expectations: 90,000-104,000 per annual

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