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Remote Fidelity Warranty Jobs (NOW HIRING)

Emerson

Process Tuner Field Engineer

Houston, TX · On-site +1

This role is based in our Houston, TX, but open to remote if you have previous process tuner and ... Work with stimulation group to startup and tune high fidelity systems for different customer units.

Emerson

Process Tuner Field Engineer

Houston, TX · On-site +1

$82K - $165K/yr

This role is based in our Houston, TX, but open to remote if you have previous process tuner and ... Work with stimulation group to startup and tune high fidelity systems for different customer units.

All JobsFidelity Warranty JobsRemote Fidelity Warranty Jobs

Remote Fidelity Warranty information

See salary details

$10

$26

$43

How much do remote fidelity warranty jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote fidelity warranty in the United States is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Fidelity Warranty specialist?

To excel as a Remote Fidelity Warranty Specialist, you generally need strong knowledge of warranty processes, attention to detail, and experience in customer service, often supported by a high school diploma or relevant certification. Proficiency in CRM software, claims management systems, and remote communication tools is typically required. Exceptional problem-solving, active listening, and clear written communication are vital soft skills for resolving customer issues efficiently. These competencies are crucial for ensuring accurate claims processing, customer satisfaction, and maintaining trust in a remote work environment.

What is the difference between Remote Fidelity Warranty vs Remote Customer Service Representative?

AspectRemote Fidelity WarrantyRemote Customer Service Representative
Primary RoleProviding warranty support and claims assistance for clientsHandling customer inquiries, support, and service issues
Required SkillsKnowledge of warranty policies, technical understanding, communication skillsExcellent communication, problem-solving, product knowledge
Work EnvironmentTypically in warranty or claims departments within companiesCustomer service centers, call centers, or online support platforms
CertificationsMay require technical or warranty-related certificationsCustomer service or communication certifications beneficial

Remote Fidelity Warranty specialists focus on warranty claims and technical support, while Remote Customer Service Representatives handle general customer inquiries. Both roles require strong communication skills, but the former emphasizes warranty knowledge, making them distinct in their responsibilities and expertise areas.

What is a Remote Fidelity Warranty specialist?

A Remote Fidelity Warranty specialist is a professional who manages and processes warranty claims, service requests, and customer support tasks for Fidelity Warranty Services or similar warranty providers, all while working remotely. Their responsibilities include verifying warranty coverage, assisting customers with claims, coordinating repairs, and ensuring compliance with company policies. This role requires strong communication skills, attention to detail, and the ability to use digital tools to resolve issues efficiently from a remote location.

What are some common challenges faced by Remote Fidelity Warranty specialists, and how can they be managed effectively?

Remote Fidelity Warranty Specialists often encounter challenges such as handling complex customer inquiries, managing multiple warranty claims simultaneously, and staying updated on policy changes without in-person supervision. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with both customers and internal teams, and regularly participate in training sessions provided by the company. Building a reliable home-office setup and leveraging digital tools for collaboration can also help overcome the isolation that sometimes comes with remote work.
What cities are hiring for Remote Fidelity Warranty jobs? Cities with the most Remote Fidelity Warranty job openings:
What are the most commonly searched types of Fidelity Warranty jobs? The most popular types of Fidelity Warranty jobs are:
What states have the most Remote Fidelity Warranty jobs? States with the most job openings for Remote Fidelity Warranty jobs include:
What job categories do people searching Remote Fidelity Warranty jobs look for? The top searched job categories for Remote Fidelity Warranty jobs are:
Remote Fidelity Warranty jobs near you
Infographic showing various Remote Fidelity Warranty job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,368 per year, or $26.1 per hour.

Process Tuner Field Engineer

Emerson

Houston, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Emerson Electric rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

210th of 487 rated machine equipment manufacturers

Job description

hackajob is collaborating with Emerson to connect them with exceptional professionals for this role.

Description

If you are a Field Service Engineering with boiler experience and looking for an opportunity to grow your career, Emerson has an exciting Process Tuner Field Engineer opportunity for you with our Power and Water Solutions team! This role is based in our Houston, TX, but open to remote if you have previous process tuner and Ovation DCS experience and willing to travel 80%. 

This key contributor will play a major role in managing resources associated with the development and generation of our service & field projects business. You will also provide matrix supervision to a large group of Field Engineer personnel in handling all aspects of these businesses in dealing with customers in the power industry.

In This Role, Your Responsibilities Will Be:

  • Provide advanced process tuning for Boiler or BOP processes.
  • Work with plant operations teams, while at site, to ensure effective tuning of plant processes for optimized productivity of steam and electricity. 
  • Develop and implement startup and tuning activities for major retrofit projects. 
  • Generate and store tuning reports for all site tuning. 
  • Work with stimulation group to startup and tune high fidelity systems for different customer units.
  • Conduct site acceptance and performance testing for major retrofit projects to meet contractual performance targets. 
  • Apply highly specialized knowledge and skills in an advisory or technical assistant role to engineering and management teams on complex technical or related problems.  
  • Contact customers to review and promote their needs for service, maintenance contracts, system adds, and stand-alone system requirements. 
  • Develop and advise the implementation of "engineered system" projects or system adds using current and non-current technologies. 
  • Provide project management on large projects during installation, start-up, or where it is required to supervise our subcontractors (such as system installers). 
  • Provide recommendations for hiring of Field Engineers and participate in interviews, performance evaluations, etc. 
  • Analyze, investigate, and resolve customer warranty and policy claims. This requires an in-depth knowledge of the obligations and restrictions set forth by warranties and policies so that claims can be settled promptly and efficiently. 
     

Who You Are:

You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You set stretch goals and objectives, pushing individuals or teams to perform at higher levels.

For This Role, You Will Need:

  • Bachelor's degree in engineering or a related technical degree. 
  • A minimum of eight (8) years of field engineering related experience. 
  • Strong understanding of power plant operation and controls. 
  • Strong understanding of control schemes for Boiler and Turbine on conventional and combined cycle plants as well as water treatment and renewable power generating facilities. 
  • Demonstrated experience tuning conventional, combined cycle, or renewable plants. 
  • Willingness and ability to travel 80% of time, primarily in North America. 
  • Capable of displaying a high degree of ingenuity, resourcefulness, and competence in day-to-day technical activities. Recognized as an authority in the industry and have demonstrated competence in related fields. 
  • Legal authorization to work in the United States without sponsorship now or in the future.
     

Preferred Qualifications That Set You Apart:

  • Previous Ovation DCS experience. 
     

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $82,800 - $165,000, annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

Learn more about our Culture & Values. 

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