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Technical Accounts Manager Jobs in Springfield, NJ

Bipsync

Senior Technical Account Manager

New York, NY · On-site

$135K - $155K/yr

You'll own complex technical workflows, configuration and integration support, and day-to-day ... Manage multiple priorities across accounts and projects, keeping stakeholders informed and ...

Reality Defender

Technical Account Manager

New York, NY · On-site

$120K - $160K/yr

You'll own the technical health of a portfolio of accounts -- from onboarding and integration ... You have 4+ years in a technical account management, solutions engineering, or senior technical ...

Reality Defender

Technical Account Manager

New York, NY · On-site +1

$120K - $160K/yr

You'll own the technical health of a portfolio of accounts - from onboarding and integration ... You have 4+ years in a technical account management, solutions engineering, or senior technical ...

Doist

Technical Account Manager

Manhattan, NY · On-site

$120 - $160/hr

You'll own the technical health of a portfolio of accounts - from onboarding and integration ... You have 4+ years in a technical account management, solutions engineering, or senior technical ...

New

Bipsync

Senior Technical Account Manager

Manhattan, NY · On-site

$135 - $155/hr

This role sits between Technical Account Manager and Lead Technical Account Manager ... You'll handle higher‑complexity accounts and escalations, contribute to improving support ...

Neara

Technical Account Manager

Manhattan, NY · On-site

$140 - $180/hr

Technical Account Manager Job type: Full Time · Department: Customer Success · Work type: Hybrid ... Own a defined book of Strategic accounts as their dedicated, standing technical point of contact ...

New

Roku

Technical Account Manager

New York, NY · On-site

$135K - $160K/yr

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end to end-from onboarding through mature operations-to deliver ...

Axon

Technical Account Manager - Dedrone

New York, NY · On-site

Y Software Technical Account Manager (L-7) Dedrone Your Impact As a Technical Account Manager supporting Dedrone by Axon, you will be a key player in deploying and supporting Dedrone's airspace ...

Box

Technical Account Manager

New York, NY · On-site

WHY BOX NEEDS YOU Technical Account Managers help enterprises make the most of Box by acting as an ... Provide a white glove level of service and support to your assigned accounts by helping them ...

Box

Technical Account Manager

New York, NY · On-site

WHY BOX NEEDS YOU Technical Account Managers help enterprises make the most of Box by acting as an ... Provide a white glove level of service and support to your assigned accounts by helping them ...

Trustpilot

Technical Account Manager

New York, NY · On-site

$110K - $125K/yr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

Harmony

Technical Account Manager

Manhattan, NY · On-site

$85 - $110/hr

We need a Technical Account Manager who owns the full post‑sale technical relationship with our ... Ability to manage a portfolio of accounts and prioritize across competing needs without dropping ...

Harmony Inc

Technical Account Manager

New York, NY · On-site

$120K - $170K/yr

We need a Technical Account Manager who owns the full post-sale technical relationship with our ... Ability to manage a portfolio of accounts and prioritize across competing needs without dropping ...

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Technical Accounts Manager information

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How much do technical accounts manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical accounts manager in Springfield, NJ is $89,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $104,700.00 per year, depending on experience, location, and employer.

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What does a technical accounts manager do?

A Technical Accounts Manager (TAM) serves as a primary technical contact for clients, providing support, guidance, and strategic advice to ensure successful product implementation and usage. They troubleshoot technical issues, coordinate with engineering teams, and help optimize the client's use of the company's products or services. Strong communication skills, technical knowledge, and familiarity with customer management tools are essential for this role.

What is a technical accounts manager salary?

The salary for a Technical Accounts Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for professional development in customer success and technical support environments.

What job categories do people searching Technical Accounts Manager jobs in Springfield, NJ look for?

The top searched job categories for Technical Accounts Manager jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Technical Accounts Manager jobs?

Cities near Springfield, NJ with the most Technical Accounts Manager job openings:

Technical Accounts Manager jobs near you

Senior Technical Account Manager

Bipsync

New York, NY • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Published: Jun 3, 2026
Deadline for applicants: Jun 20, 2026
Summary
  • Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimize research management.
  • Our customers include the world's leading Allocators, Asset Managers, and Alternative Fund Managers.
  • You will be joining an established Customer Success team entrusted with maintaining a strong technical relationship with Bipsync customers.
  • Bipsync has a blended office policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our Industrious-managed office at 25 Broadway.
  • Competitive salary with the potential for a discretionary bonus on top of the base salary.
  • We offer significant benefits in an exciting, friendly and flexible work environment.
  • We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don't hesitate to send in your application even if you don't fully meet all the criteria.
About Bipsync
Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients' processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world's largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence.
The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we're up against the competition. The opportunity is massive.
We're a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.
About the Role
The Senior Technical Account Manager (TAM) is a senior, customer-facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration support, and day-to-day technical relationship management-ensuring customers get sustained value from Bipsync and that technical issues are resolved quickly and clearly.
This role sits between Technical Account Manager and Lead Technical Account Manager. You'll handle higher-complexity accounts and escalations, contribute to improving support processes and documentation, and mentor other TAMs through example.
Responsibilities
  • Own the technical relationship for a set of key accounts, building trusted long-term partnerships.
  • Develop deep understanding of each customer's workflows and configuration; provide ongoing configuration and optimisation recommendations.
  • Lead investigation and troubleshooting of complex technical issues, coordinating with internal teams (Support, Engineering, Product) to drive resolution.
  • Support delivery of new features and product changes for existing customers, including validation, rollout guidance, and change management.
  • Manage multiple priorities across accounts and projects, keeping stakeholders informed and expectations aligned.
  • Capture and synthesise technical feedback from customers to inform product improvements and internal playbooks.
  • Maintain high-quality documentation of configurations, recurring issues, and customer-specific best practices.
  • Contribute to improving processes (ticketing, escalations, templates, knowledge base) to increase consistency and service quality.
About You
You're a technically minded relationship-builder who enjoys solving complex problems and making customers successful. You communicate clearly, stay calm under pressure, and can translate technical details into practical next steps for different audiences. You're organised, proactive, and take ownership of outcomes-especially when issues are ambiguous or high-stakes.
Requirements
  • Bachelor's degree and 5+ years of experience in technical account management, technical support, solutions engineering, or a similar customer-facing technical role.
  • Strong technical background, including comfort with HTML, CSS, JavaScript, JSON, and REST APIs.
  • Demonstrated ability to diagnose and troubleshoot complex technical issues and customer workflows.
  • Strong project management and prioritisation skills across multiple concurrent accounts.
  • Excellent written and verbal communication skills with both technical and non-technical stakeholders.
  • Experience documenting technical processes and creating reusable troubleshooting guidance.
  • Investment management or SaaS industry experience is highly beneficial.
  • Previous experience using browser-based web apps.
  • Confident using approved AI tools to enhance day-to-day technical work (e.g., summarizing context, accelerating investigation, drafting customer-facing updates, and producing first-draft artifacts) while validating accuracy and handling customer data responsibly.
  • Comfortable mentoring and/or managing other TAMs/CSAs and reinforcing consistent, AI-enabled playbooks (reusable prompts, structured intake, clear handoffs) and escalation practices that raise the team's quality and throughout.
Benefits
  • Competitive salary and discretionary bonus opportunity.
  • Comprehensive medical, dental and vision insurance.
  • 401(k) plan with employer matching.
  • Employer-funded life insurance and disability coverage.
  • FSA and HSA options.
  • Enhanced parental leave and family-friendly policies.
  • Mental health, wellness and employee assistance programmes.
  • Unlimited PTO plus 10 company holidays.
  • Flexible blended working and genuine work-life balance.
  • Home office budget and new-hire equipment package.
  • Ongoing learning, mentoring and career development opportunities.
  • Regular team events, lunches and celebrations.
Diversity and Inclusion
Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We're committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The pay range for this role is:
135,000 - 155,000 USD per year (New York)

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