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Technical Relationship Manager Jobs in Springfield, NJ

Bipsync

Senior Technical Account Manager

New York, NY · On-site

$135K - $155K/yr

Own the technical relationship for a set of key accounts, building trusted long-term partnerships ... Manage multiple priorities across accounts and projects, keeping stakeholders informed and ...

Copper.co

Relationship Manager

New York, NY

The Global Relationship Management team sits within the Commercial department. The core function of ... The RM Team is responsible for maintaining the technical health of Copper's clients, driving ...

Copper.co

Relationship Manager

New York, NY · On-site

The Global Relationship Management team sits within the Commercial department. The core function of ... The RM Team is responsible for maintaining the technical health of Copper's clients, driving ...

Keybank

Relationship Manager

New York, NY

The Relationship Manager is accountable for handling all aspects of business development in the ... Continuously improve functional/technical sales and credit expertise and transfer this knowledge to ...

Keybank

Relationship Manager

New York, NY

The Relationship Manager is accountable for handling all aspects of business development in the ... Continuously improve functional/technical sales and credit expertise and transfer this knowledge to ...

KeyBank

Relationship Manager

New York, NY · On-site

The Relationship Manager is accountable for handling all aspects of business development in the ... Continuously improve functional/technical sales and credit expertise and transfer this knowledge to ...

KeyBank

Relationship Manager

New York, NY · On-site

The Relationship Manager is accountable for handling all aspects of business development in the ... Continuously improve functional/technical sales and credit expertise and transfer this knowledge to ...

LGT Capital Partners

Relationship Manager

New York, NY · On-site

Business Development, Relationship Manager, Latin America LGT Capital Partners (LGT CP) is a global ... Strong technical skills, with the ability to deep dive into products and be consultative with ...

Prudential

Regional Relationship Manager

Newark, NJ · On-site

$106K - $174K/yr

Accountable for the leading and training the execution of the MSL segment relationship management ... If you are experiencing a technical issue with your application or an assessment, please email ...

Braze

Technical Account Manager

New York, NY · On-site

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

GCOM

Business Relationship Manager

Leonia, NJ

You will work with awesome technical teams to design and implement solutions for clients in a ... Perform Project/Business Relationship Management duties for high risk / high value client projects ...

Roku

Technical Account Manager

New York, NY · On-site

$135K - $160K/yr

As part of this highly skilled team, you will be responsible for managing the technical relationship with Roku's advertising business' publisher relationships. The Technical Account Manager's primary ...

Braze

Technical Account Manager

New York, NY · On-site

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

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All JobsTechnical Relationship Manager JobsTechnical Relationship Manager Jobs in Springfield, NJ

Technical Relationship Manager information

See Springfield, NJ salary details

$29.2K

$84K

$146.3K

How much do technical relationship manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for technical relationship manager in Springfield, NJ is $84,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $109,900.00 per year, depending on experience, location, and employer.

How does a Technical Relationship Manager typically collaborate with technical and non-technical teams to resolve client issues?

Technical Relationship Managers act as a bridge between clients and internal teams, ensuring clear communication and timely resolution of issues. They work closely with technical support, engineering, and product teams to understand client requirements and translate them into actionable solutions. Additionally, they often facilitate meetings or calls with clients and internal stakeholders, providing updates and advocating for the client’s needs. Strong collaboration and communication skills are essential for managing expectations and driving successful outcomes.

What are the key skills and qualifications needed to thrive as a Technical Relationship Manager, and why are they important?

To thrive as a Technical Relationship Manager, you need a solid understanding of IT solutions, project management, and client engagement, often backed by a relevant degree and experience in tech account management. Familiarity with CRM platforms, ticketing systems, and IT service management tools such as Salesforce or ServiceNow is typically required. Outstanding communication, problem-solving abilities, and the capacity to build trust with stakeholders set top performers apart in this role. These skills and qualities are crucial for ensuring customer satisfaction, fostering long-term partnerships, and aligning technical solutions with business goals.

What job makes 10,000 a month without a degree?

A Technical Relationship Manager can potentially earn $10,000 or more per month through strong client management, technical expertise, and relationship-building skills. Success in this role often depends on experience, certifications, and industry knowledge rather than formal degrees.

What is a technical relationship manager?

A technical relationship manager is a professional responsible for maintaining and strengthening relationships between a company and its clients, often focusing on technical needs and solutions. They coordinate technical support, understand client requirements, and ensure successful implementation of products or services, typically requiring strong communication skills and technical knowledge of relevant tools or systems.

What is RM salary?

The salary for a Technical Relationship Manager (TRM) typically ranges from $70,000 to $130,000 annually, depending on experience, location, and industry. Compensation may also include bonuses, benefits, and opportunities for professional development in client management and technical skills.

What is the difference between Technical Relationship Manager vs Customer Success Manager?

AspectTechnical Relationship ManagerCustomer Success Manager
Primary FocusManaging technical relationships and ensuring technical satisfactionEnsuring customer satisfaction and retention
Required SkillsTechnical knowledge, communication, relationship managementCustomer service, communication, problem-solving
Work EnvironmentTechnical teams, client sites, cross-functional teamsCustomer accounts, sales, support teams
CertificationsIT or technical certifications often preferredCustomer service or management certifications beneficial

While both roles focus on client relationships, the Technical Relationship Manager emphasizes technical expertise and managing technical aspects of client accounts, whereas the Customer Success Manager concentrates on overall customer satisfaction and retention. Understanding these differences helps organizations assign the right roles to meet client needs effectively.

Is relationship manager a high paying job?

A Technical Relationship Manager typically earns a competitive salary that varies based on experience, industry, and location. While some roles in this field offer high compensation, salaries generally increase with technical expertise, certifications, and client management skills.
What job categories do people searching Technical Relationship Manager jobs in Springfield, NJ look for? The top searched job categories for Technical Relationship Manager jobs in Springfield, NJ are:
What cities near Springfield, NJ are hiring for Technical Relationship Manager jobs? Cities near Springfield, NJ with the most Technical Relationship Manager job openings:
Technical Relationship Manager jobs near you
Infographic showing various Technical Relationship Manager job openings in Springfield, NJ as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $84,041 per year, or $40.4 per hour.
Senior Technical Account Manager

Senior Technical Account Manager

Bipsync

New York, NY • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Published: Jun 3, 2026
Deadline for applicants: Jun 20, 2026
Summary
  • Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimize research management.
  • Our customers include the world's leading Allocators, Asset Managers, and Alternative Fund Managers.
  • You will be joining an established Customer Success team entrusted with maintaining a strong technical relationship with Bipsync customers.
  • Bipsync has a blended office policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our Industrious-managed office at 25 Broadway.
  • Competitive salary with the potential for a discretionary bonus on top of the base salary.
  • We offer significant benefits in an exciting, friendly and flexible work environment.
  • We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don't hesitate to send in your application even if you don't fully meet all the criteria.
About Bipsync
Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients' processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world's largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence.
The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we're up against the competition. The opportunity is massive.
We're a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.
About the Role
The Senior Technical Account Manager (TAM) is a senior, customer-facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration support, and day-to-day technical relationship management-ensuring customers get sustained value from Bipsync and that technical issues are resolved quickly and clearly.
This role sits between Technical Account Manager and Lead Technical Account Manager. You'll handle higher-complexity accounts and escalations, contribute to improving support processes and documentation, and mentor other TAMs through example.
Responsibilities
  • Own the technical relationship for a set of key accounts, building trusted long-term partnerships.
  • Develop deep understanding of each customer's workflows and configuration; provide ongoing configuration and optimisation recommendations.
  • Lead investigation and troubleshooting of complex technical issues, coordinating with internal teams (Support, Engineering, Product) to drive resolution.
  • Support delivery of new features and product changes for existing customers, including validation, rollout guidance, and change management.
  • Manage multiple priorities across accounts and projects, keeping stakeholders informed and expectations aligned.
  • Capture and synthesise technical feedback from customers to inform product improvements and internal playbooks.
  • Maintain high-quality documentation of configurations, recurring issues, and customer-specific best practices.
  • Contribute to improving processes (ticketing, escalations, templates, knowledge base) to increase consistency and service quality.
About You
You're a technically minded relationship-builder who enjoys solving complex problems and making customers successful. You communicate clearly, stay calm under pressure, and can translate technical details into practical next steps for different audiences. You're organised, proactive, and take ownership of outcomes-especially when issues are ambiguous or high-stakes.
Requirements
  • Bachelor's degree and 5+ years of experience in technical account management, technical support, solutions engineering, or a similar customer-facing technical role.
  • Strong technical background, including comfort with HTML, CSS, JavaScript, JSON, and REST APIs.
  • Demonstrated ability to diagnose and troubleshoot complex technical issues and customer workflows.
  • Strong project management and prioritisation skills across multiple concurrent accounts.
  • Excellent written and verbal communication skills with both technical and non-technical stakeholders.
  • Experience documenting technical processes and creating reusable troubleshooting guidance.
  • Investment management or SaaS industry experience is highly beneficial.
  • Previous experience using browser-based web apps.
  • Confident using approved AI tools to enhance day-to-day technical work (e.g., summarizing context, accelerating investigation, drafting customer-facing updates, and producing first-draft artifacts) while validating accuracy and handling customer data responsibly.
  • Comfortable mentoring and/or managing other TAMs/CSAs and reinforcing consistent, AI-enabled playbooks (reusable prompts, structured intake, clear handoffs) and escalation practices that raise the team's quality and throughout.
Benefits
  • Competitive salary and discretionary bonus opportunity.
  • Comprehensive medical, dental and vision insurance.
  • 401(k) plan with employer matching.
  • Employer-funded life insurance and disability coverage.
  • FSA and HSA options.
  • Enhanced parental leave and family-friendly policies.
  • Mental health, wellness and employee assistance programmes.
  • Unlimited PTO plus 10 company holidays.
  • Flexible blended working and genuine work-life balance.
  • Home office budget and new-hire equipment package.
  • Ongoing learning, mentoring and career development opportunities.
  • Regular team events, lunches and celebrations.
Diversity and Inclusion
Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We're committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The pay range for this role is:
135,000 - 155,000 USD per year (New York)

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