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Global Technical Account Manager Jobs in Springfield, NJ

adMarketplace

Technical Account Manager

Manhattan, NY · On-site

$100K - $115K/yr

Who We Are adMarketplace is the largest global marketplace for Native Search advertising. For over ... The Role As a Technical Account Manager at adMarketplace, you will consistently deliver seamless ...

Claroty

Technical Account Manager

New York, NY · On-site +1

$140K - $160K/yr

Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the ... As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our ...

adMarketplace

Technical Account Manager

Manhattan, NY · On-site

Job Summary : adMarketplace is the largest global marketplace for Native Search advertising, connecting brands with consumers for over 25 years. The Technical Account Manager will serve as the ...

Nexxen International Ltd

Technical Account Manager

New York, NY · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Technical Account Manager will ensure technical support to both the publisher and the account management teams and be the subject matter expert for all things CTV internally. What You'll Do: The ...

Trustpilot

Technical Account Manager

New York, NY · On-site

$97K - $110K/yr

  • Medical

  • Retirement

  • PTO

As a Technical Account Manager (TAM) , you are the post-sales technical partner for Trustpilot ... We are a global organization with head office in Denmark, Copenhagen.

Box

Technical Account Manager

New York, NY · On-site

Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan ... WHY BOX NEEDS YOU Technical Account Managers help enterprises make the most of Box by acting as an ...

Box

Technical Account Manager

New York, NY

Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan ... WHY BOX NEEDS YOU Technical Account Managers help enterprises make the most of Box by acting as an ...

QCi

Technical Account Manager

Hoboken, NJ · On-site

Technical Account Manager Location: Hoboken, NJ Division: Revenue Department: Business Development Reports to: Chief Revenue Officer About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an ...

Reality Defender

Technical Account Manager

New York, NY · Remote

$120K - $160K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships. This role reports to the Director of Customer Support and works closely with ...

Roku

Technical Account Manager

New York, NY · On-site

$135K - $160K/yr

  • Medical

  • Life

  • PTO

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end to end-from onboarding through mature operations-to deliver ...

Trunk Tools, Inc.

Technical Account Manager

New York, NY · Remote

$96K - $120K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Technical Account Managers work with all of our customers, including our largest, most complex customer implementations. They work closely with Product in the design and implementation of Trunk Tool ...

NextDeavor Inc.

Technical Account Manager

New York, NY · Remote

$72.31 - $90.39/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Technical Account Manager Full-time New York, NY, US You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

Reality Defender

Technical Account Manager

New York, NY · On-site +1

$120K - $160K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships. This role reports to the Director of Customer Support and works closely with ...

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Global Technical Account Manager information

See Springfield, NJ salary details

$41.7K

$90K

$176K

How much do global technical account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for global technical account manager in Springfield, NJ is $89,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a global technical account manager?

A Global Technical Account Manager (GTAM) is a professional responsible for managing and supporting the technical needs of a company's key clients across multiple regions or countries. They act as the main point of contact between the client and the company's technical teams, ensuring that products and services are delivered effectively and any technical issues are resolved quickly. GTAMs often work with multinational clients, providing strategic guidance, facilitating communication, and coordinating resources to meet global requirements. Their goal is to build strong client relationships and ensure customer satisfaction with the company's technical offerings.

How does a global technical account manager typically collaborate with international clients and internal teams?

As a Global Technical Account Manager, you will regularly coordinate with both international clients and cross-functional internal teams, such as sales, engineering, and support. This role requires strong communication skills to manage client expectations, provide technical guidance, and ensure seamless delivery of solutions across different time zones and cultures. You'll often act as the primary technical point of contact, facilitating regular status updates, troubleshooting complex issues, and driving alignment between client requirements and internal resources. Adapting to diverse work styles and leveraging virtual collaboration tools are key to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a global technical account manager, and why are they important?

A Global Technical Account Manager requires strong technical expertise, customer relationship management experience, and typically a degree in computer science or a related field. Familiarity with CRM platforms, cloud services, and technical support systems, as well as relevant certifications like ITIL or AWS, is highly beneficial. Exceptional communication, problem-solving, and cross-cultural collaboration skills help build trust and navigate complex client environments. These competencies are crucial for delivering high-value solutions, ensuring client satisfaction, and managing international accounts effectively.

What is the difference between Global Technical Account Manager vs Technical Support Engineer?

AspectGlobal Technical Account ManagerTechnical Support Engineer
CredentialsTechnical certifications, industry-specific knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, strategic account managementTechnical issue resolution, customer support
Employer & IndustryTech companies, enterprise solutionsIT service providers, software companies
Search & Comparison IntentUnderstanding strategic roles, account managementTechnical troubleshooting, support roles

The Global Technical Account Manager focuses on strategic, long-term relationships with clients, ensuring product success and satisfaction. In contrast, a Technical Support Engineer primarily handles technical issues and troubleshooting. Both roles require technical expertise, but their focus and daily tasks differ significantly.

What job categories do people searching Global Technical Account Manager jobs in Springfield, NJ look for?

The top searched job categories for Global Technical Account Manager jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Global Technical Account Manager jobs?

Cities near Springfield, NJ with the most Global Technical Account Manager job openings:

Global Technical Account Manager jobs near you

Head of Global Technical Account Management

ScaleOps

New York, NY • On-site, Remote

Full-time

Re-posted 23 days ago

Job description

Description
Head of Global Technical Account Management
About ScaleOps
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps' platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.
The ScaleOps platform dynamically manages the application's resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.
With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.
As Head of Global Technical Account Management, you will own and lead ScaleOps' global TAM organization, responsible for driving deep customer success, technical adoption, and full value realization across ScaleOps' enterprise customer base.
This role is post-sale by design. Your mission is to ensure that customers fully realize the technical and business value of the ScaleOps platform- from onboarding and adoption through optimization, scale, and long-term impact. You will work closely with Account Management, Support, Product, and Engineering to ensure customers are successful, stable, and continuously extracting measurable value from the platform.
This is a senior leadership role focused on building and scaling a global TAM function that serves as a trusted technical partner to customers operating mission-critical, production environments.
What You'll Do
Global Leadership & Strategy
  • Own the global Technical Account Management strategy, driving technical success and long-term customer outcomes.
  • Build, lead, and scale a global team of Technical Account Managers, including hiring, onboarding, enablement, and career development.
  • Define clear engagement models, success metrics, and best practices for post-sale technical account management.

Customer Success & Value Realization
  • Ensure customers achieve measurable, ongoing value from the ScaleOps platform, including cost savings, performance improvements, and operational efficiency.
  • Develop deep, trust-based relationships with technical and operational stakeholders within customer organizations.
  • Guide customers through adoption, optimization, and scaling of the platform in real-world production environments.
  • Act as a strategic technical advisor, helping customers align ScaleOps with their evolving infrastructure and business goals.

Technical Ownership & Escalation
  • Serve as the senior technical escalation point for strategic accounts.
  • Proactively identify risks, gaps, and underutilized capabilities, drive mitigation and optimization plans, and surface these to leadership.
  • Ensure customers operate stable, healthy environments while continuously improving outcomes.

Cross-Functional Collaboration
  • Partner closely with Account Managers to drive retention, expansion through value, and long-term customer health.
  • Work with Support to ensure seamless escalation and resolution of technical issues.
  • Collaborate with Product and Engineering to surface customer insights, feature requests, influence roadmap priorities, and improve platform usability and reliability.
  • Represent the customer perspective in internal discussions and planning.

Operational Excellence
  • Define and track KPIs such as adoption, value realization, customer health and satisfaction.
  • Build scalable playbooks, processes, and documentation to support global growth.
  • Continuously refine how ScaleOps delivers technical value to customers at scale.

Requirements
What You'll Bring
  • Proven experience leading or scaling Technical Account Management or post-sale technical customer success teams in B2B SaaS.
  • Strong working knowledge of Kubernetes and cloud-native/container platforms (must).
  • Experience supporting enterprise customers running production, mission-critical environments.
  • A strong customer-first mindset, with demonstrated success driving adoption, optimization, and long-term value.
  • Ability to translate complex technical capabilities into clear customer outcomes.
  • Excellent leadership, communication, and stakeholder management skills.
  • Comfortable operating in a fast-growing, global environment.

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