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Technical Account Manager Tam Jobs in Springfield, NJ

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Technical Account Manager Job type: Full Time · Department: Customer Success · Work type: Hybrid ... The TAM should own the customer's long-term technical success, not just their technical ...

The TAM performs ongoing technical account oversight and manages the technical relationship with ... the customer. In this role you will be required to work cross-functionally and apply critical ...

The TAM performs ongoing technical account oversight and manages the technical relationship with ... the customer. In this role you will be required to work cross-functionally and apply critical ...

Technical Account Manager

New York, NY · On-site +1

$140K - $160K/yr

As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty ...

Technical Account Manager

New York, NY · On-site

$75K - $130K/yr

... Account Manager (TAM) to become a trusted technical advisor for our Enterprise customers ... A TAM is a technical leader in complex analytics implementation projects and leads technical ...

... Account Manager (TAM) to become a trusted technical advisor for our Enterprise customers ... A TAM is a technical leader in complex analytics implementation projects and leads technical ...

Technical Account Manager

New York, NY · On-site +1

$125K - $160K/yr

Overview Modern Treasury is hiring a Technical Account Manager (TAM) to own the end to end post-sale customer journey from onboarding and implementation through long-term operation and growth. This ...

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

This Senior TAM will partner with our customers to ensure the value of using our platform is met by ... Account Manager, or Product Manager for a highly technical product is preferred * A deep ...

Technical Account Manager

New York, NY · On-site

$110K - $125K/yr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

As a Technical Account Manager (TAM) , you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success ...

... technical counterpart at one of NX1's flagship enterprise accounts. You'll be the person the ... You'll be shaping what "TAM" means at NX1, not inheriting a playbook. What You'll Do Customer-Side ...

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Technical Account Manager Tam information

See Springfield, NJ salary details

$41.7K

$90K

$176K

How much do technical account manager tam jobs pay per year?

As of Sep 8, 2026, the average yearly pay for technical account manager tam in Springfield, NJ is $89,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a technical account manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a technical account manager (TAM)?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges technical account managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What job categories do people searching Technical Account Manager Tam jobs in Springfield, NJ look for?

The top searched job categories for Technical Account Manager Tam jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Technical Account Manager Tam jobs?

Cities near Springfield, NJ with the most Technical Account Manager Tam job openings:

Infographic showing various Technical Account Manager Tam job openings in Springfield, NJ as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $89,998 per year, or $43.3 per hour.

Senior Technical Account Manager

Newark, NJ • On-site

Qualys
Network Security • 1 - 5K employees

Other

Re-posted 22 days ago


Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities:

  • Provide product and technical support for assigned accounts
  • Identify and develop potential new business opportunities
  • Convey customer requirements to Product Management, Marketing and Engineering teams
  • Provide functional and technical support to customers
  • Respond to customer questions on technical and business related issues
  • Deliver high-level and detailed sales presentations
  • Responsible for attending conferences, seminars, etc

Qualifications:

  • Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
  • Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
  • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
  • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • 5-7 years relevant experience
  • Bachelor degree or equivalent experience
  • Excellent written and oral communication skills
  • Able to travel throughout sales territory
  • 'Big 4' or similar consulting experience a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.