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Senior Technical Account Manager Jobs in Springfield, NJ

Bipsync

Senior Technical Account Manager

New York, NY · On-site

$135K - $155K/yr

About the Role The Senior Technical Account Manager (TAM) is a senior, customer-facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration ...

Bipsync

Senior Technical Account Manager

Manhattan, NY · On-site

$135 - $155/hr

About the Role The Senior Technical Account Manager (TAM) is a senior, customer‑facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration ...

Zocdoc

Senior Technical Account Manager

New York, NY · On-site

$124K - $171K/yr

Your Impact on Our Mission As a Senior Technical Account Manager, you'll serve as the technical leader and strategic owner of the customer experience for Zocdoc's largest and most complex Enterprise ...

Qualys

Senior Technical Account Manager

Newark, NJ · On-site

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Semgrep, Inc

Senior Technical Account Manager

New York, NY · On-site

$145K - $210K/yr

Learn more at semgrep.dev. About the role The Senior Technical Account Manager (TAM) is a critical role that services Semgrep's most important customers. Our TAMs drive the implementation and on ...

Socket.dev

Senior Technical Account Manager

Manhattan, NY · On-site

$133 - $179/hr

Your Impact on Our Mission As a Senior Technical Account Manager, you'll serve as the technical leader and strategic owner of the customer experience for Zocdoc's largest and most complex Enterprise ...

Zocdoc

Senior Technical Account Manager

New York, NY · On-site

Your Impact on Our Mission As a Senior Technical Account Manager, you'll serve as the technical leader and strategic owner of the customer experience for Zocdoc's largest and most complex Enterprise ...

Relativity

Senior Technical Account Manager

Manhattan, NY · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Newark, NJ · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

WinsAbove

Senior Technical Account Manager

Manhattan, NY · On-site

$163 - $204/hr

We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent ...

Paxos

Senior Technical Account Manager

Manhattan, NY · On-site

$140 - $190/hr

Technical Account Managers (TAMs) own the day-to-day technical administration, integration, technical stability, and operational execution required to deliver against account plans and day to day ...

Paxos

Senior Technical Account Manager

New York, NY · Remote

$181K - $207K/yr

Technical Account Managers (TAMs) own the day‑to‑day technical administration, integration, technical stability, and operational execution required to deliver against account plans and day to day ...

Airwallex

Senior Technical Account Manager

Manhattan, NY · On-site

$90 - $120/hr

What you'll do As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers' innovative and transformative endeavours across our full payment solutions ...

Airwallex

Senior Technical Account Manager

New York, NY · On-site

$160K - $210K/yr

What you'll do As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers' innovative and transformative endeavours across our full payment solutions ...

Ledger SAS

Senior Technical Account Manager

New York, NY · On-site

$170K - $190K/yr

As a Technical Account Manager for The Americas, based in New York City, you will serve as a linchpin in Ledger Enterprise's global expansion efforts, particularly in the American continent.

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Senior Technical Account Manager information

See Springfield, NJ salary details

$43.2K

$104.8K

$166.1K

How much do senior technical account manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior technical account manager in Springfield, NJ is $104,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $127,000.00 per year, depending on experience, location, and employer.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What job categories do people searching Senior Technical Account Manager jobs in Springfield, NJ look for?

The top searched job categories for Senior Technical Account Manager jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Senior Technical Account Manager jobs?

Cities near Springfield, NJ with the most Senior Technical Account Manager job openings:

Senior Technical Account Manager jobs near you

Senior Technical Account Manager

Bipsync

New York, NY • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Published: Jun 3, 2026
Deadline for applicants: Jun 20, 2026
Summary
  • Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimize research management.
  • Our customers include the world's leading Allocators, Asset Managers, and Alternative Fund Managers.
  • You will be joining an established Customer Success team entrusted with maintaining a strong technical relationship with Bipsync customers.
  • Bipsync has a blended office policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our Industrious-managed office at 25 Broadway.
  • Competitive salary with the potential for a discretionary bonus on top of the base salary.
  • We offer significant benefits in an exciting, friendly and flexible work environment.
  • We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don't hesitate to send in your application even if you don't fully meet all the criteria.
About Bipsync
Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients' processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world's largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence.
The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we're up against the competition. The opportunity is massive.
We're a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.
About the Role
The Senior Technical Account Manager (TAM) is a senior, customer-facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration support, and day-to-day technical relationship management-ensuring customers get sustained value from Bipsync and that technical issues are resolved quickly and clearly.
This role sits between Technical Account Manager and Lead Technical Account Manager. You'll handle higher-complexity accounts and escalations, contribute to improving support processes and documentation, and mentor other TAMs through example.
Responsibilities
  • Own the technical relationship for a set of key accounts, building trusted long-term partnerships.
  • Develop deep understanding of each customer's workflows and configuration; provide ongoing configuration and optimisation recommendations.
  • Lead investigation and troubleshooting of complex technical issues, coordinating with internal teams (Support, Engineering, Product) to drive resolution.
  • Support delivery of new features and product changes for existing customers, including validation, rollout guidance, and change management.
  • Manage multiple priorities across accounts and projects, keeping stakeholders informed and expectations aligned.
  • Capture and synthesise technical feedback from customers to inform product improvements and internal playbooks.
  • Maintain high-quality documentation of configurations, recurring issues, and customer-specific best practices.
  • Contribute to improving processes (ticketing, escalations, templates, knowledge base) to increase consistency and service quality.
About You
You're a technically minded relationship-builder who enjoys solving complex problems and making customers successful. You communicate clearly, stay calm under pressure, and can translate technical details into practical next steps for different audiences. You're organised, proactive, and take ownership of outcomes-especially when issues are ambiguous or high-stakes.
Requirements
  • Bachelor's degree and 5+ years of experience in technical account management, technical support, solutions engineering, or a similar customer-facing technical role.
  • Strong technical background, including comfort with HTML, CSS, JavaScript, JSON, and REST APIs.
  • Demonstrated ability to diagnose and troubleshoot complex technical issues and customer workflows.
  • Strong project management and prioritisation skills across multiple concurrent accounts.
  • Excellent written and verbal communication skills with both technical and non-technical stakeholders.
  • Experience documenting technical processes and creating reusable troubleshooting guidance.
  • Investment management or SaaS industry experience is highly beneficial.
  • Previous experience using browser-based web apps.
  • Confident using approved AI tools to enhance day-to-day technical work (e.g., summarizing context, accelerating investigation, drafting customer-facing updates, and producing first-draft artifacts) while validating accuracy and handling customer data responsibly.
  • Comfortable mentoring and/or managing other TAMs/CSAs and reinforcing consistent, AI-enabled playbooks (reusable prompts, structured intake, clear handoffs) and escalation practices that raise the team's quality and throughout.
Benefits
  • Competitive salary and discretionary bonus opportunity.
  • Comprehensive medical, dental and vision insurance.
  • 401(k) plan with employer matching.
  • Employer-funded life insurance and disability coverage.
  • FSA and HSA options.
  • Enhanced parental leave and family-friendly policies.
  • Mental health, wellness and employee assistance programmes.
  • Unlimited PTO plus 10 company holidays.
  • Flexible blended working and genuine work-life balance.
  • Home office budget and new-hire equipment package.
  • Ongoing learning, mentoring and career development opportunities.
  • Regular team events, lunches and celebrations.
Diversity and Inclusion
Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We're committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The pay range for this role is:
135,000 - 155,000 USD per year (New York)

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