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Senior Technical Account Manager Jobs in Springfield, NJ

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Learn more at semgrep.dev. About the role The Senior Technical Account Manager (TAM) is a critical role that services Semgrep's most important customers. Our TAMs drive the implementation and on ...

Learn more at semgrep.dev. About the role The Senior Technical Account Manager (TAM) is a critical role that services Semgrep's most important customers. Our TAMs drive the implementation and on ...

Your Impact on Our Mission As a Senior Technical Account Manager, you'll serve as the technical leader and strategic owner of the customer experience for Zocdoc's largest and most complex Enterprise ...

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Senior Technical Account Manager

New York, NY · On-site

$124K - $171K/yr

Your Impact on Our Mission As a Senior Technical Account Manager, you'll serve as a strategic technical partner to Zocdoc's largest and most complex Enterprise customers. You'll build a deep ...

We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent ...

The Sr. Service Technical Account Manager is responsible for post sales management of assigned accounts for global service customers. TAM will serve as the main escalation point of contact for the ...

Your Impact on Our Mission As a Senior Technical Account Manager, you'll serve as a strategic technical partner to Zocdoc's largest and most complex Enterprise customers. You'll build a deep ...

Technical Account Managers (TAMs) own the day-to-day technical administration, integration, technical stability, and operational execution required to deliver against account plans and day to day ...

Technical Account Managers (TAMs) own the day‑to‑day technical administration, integration, technical stability, and operational execution required to deliver against account plans and day to day ...

What you'll do As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers' innovative and transformative endeavours across our full payment solutions ...

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Senior Technical Account Manager information

See Springfield, NJ salary details

$43.2K

$104.8K

$166.1K

How much do senior technical account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for senior technical account manager in Springfield, NJ is $104,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $127,000.00 per year, depending on experience, location, and employer.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What job categories do people searching Senior Technical Account Manager jobs in Springfield, NJ look for?

The top searched job categories for Senior Technical Account Manager jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Senior Technical Account Manager jobs?

Cities near Springfield, NJ with the most Senior Technical Account Manager job openings:

Senior Technical Account Manager

Qualys

Newark, NJ • On-site

Other

Re-posted 21 days ago


Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities:

  • Provide product and technical support for assigned accounts
  • Identify and develop potential new business opportunities
  • Convey customer requirements to Product Management, Marketing and Engineering teams
  • Provide functional and technical support to customers
  • Respond to customer questions on technical and business related issues
  • Deliver high-level and detailed sales presentations
  • Responsible for attending conferences, seminars, etc

Qualifications:

  • Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
  • Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
  • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
  • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • 5-7 years relevant experience
  • Bachelor degree or equivalent experience
  • Excellent written and oral communication skills
  • Able to travel throughout sales territory
  • 'Big 4' or similar consulting experience a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.