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Technical Account Manager Tam Jobs in Riverside, NJ

Kambi

Technical Account Manager (SaaS)

Philadelphia, PA · On-site

Technical Product Partner Manager / Technical Account Manager This role will be part of the Partner Success Department, whose main responsibilities are to make sure that Kambi's partners are getting ...

Kambi

Technical Account Manager (SaaS)

Philadelphia, PA · On-site

Technical Product Partner Manager / Technical Account Manager This role will be part of the Partner Success Department, whose main responsibilities are to make sure that Kambi's partners are getting ...

APR

Commercial Lines Account Manager

Trenton, NJ · On-site +1

$70K - $85K/yr

  • Retirement

Proficiency in Applied (TAM or EPIC) or AMS360 software is preferred. * Strong knowledge of the ... Technical expertise in the relevant product area or industry. * Capability to offer consultation ...

APR

Commercial Lines Account Manager

Norristown, PA · On-site +1

$75K - $90K/yr

... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ... Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360. * Strong ...

APR

Commercial Lines Account Manager

Philadelphia, PA · On-site +1

$70K - $80K/yr

... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ... Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360. * Strong ...

Curotec

Technical Account Executive

Philadelphia, PA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a Technical Account Executive with direct experience in a business ... Manage and call on new and existing leads * Ideate and implement sales campaign ideas with the BDR ...

APR

Personal Lines Account Manager | CSR

Burlington, NJ · On-site

$60K - $80K/yr

Personal Lines Account Manager / CSR Location: Burlington, NJ Salary: $60,000 - $80,000 + Full ... Prior experience with Applied TAM, EPIC, or AMS360 is strongly preferred * Familiarity with high ...

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Technical Account Manager Tam information

See Riverside, NJ salary details

$40.4K

$87.3K

$170.7K

How much do technical account manager tam jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical account manager tam in Riverside, NJ is $87,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a technical account manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a technical account manager (TAM)?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges technical account managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What job categories do people searching Technical Account Manager Tam jobs in Riverside, NJ look for?

The top searched job categories for Technical Account Manager Tam jobs in Riverside, NJ are:

What cities near Riverside, NJ are hiring for Technical Account Manager Tam jobs?

Cities near Riverside, NJ with the most Technical Account Manager Tam job openings:

Technical Account Manager Tam jobs near you

Senior Technical Account Manager

Aria Systems

Philadelphia, PA • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

Job Description
JOB DESCRIPTION
Title: Senior Technical Account Manager
Department: Professional Services
Location: US Remote
About Aria Systems
Aria Systems' cloud-based monetization platform is the analysts' choice, top-ranked by leading research firms. Innovative enterprises like Liberty Latin America, GTD, M1, and REV depend on Aria to accelerate time to market and increase flexibility, enabling them to maximize customer value and grow recurring revenue through subscription- and usage-based offering.
We are looking for talented, passionate people with strong track records and relevant expertise to help us achieve our goals. We are a fast-moving startup that offers a dynamic working environment with a collaborative culture, where you and your peers can learn from each other, and where you can make visible contributions that benefit our world-class customers and partners.
Department Overview
The global Technical Account Management (TAM) team sits within Aria's Professional Services organization. Through the TAM program, our team partners with customers to maximize the value of their investment in Aria.
Position Summary
The Senior Technical Account Manager is a recognized subject matter expert on the TAM team, responsible for managing Aria's most complex, highest-value customer accounts. You bring a strategic mindset and deep telco billing domain expertise to every engagement, operating comfortably at both technical and executive levels.
You drive measurable outcomes across your portfolio - from accelerating time-to-value, to reducing escalations through proactive risk mitigation - while setting the standard for technical excellence within the team. You are a strategic thinker and team player who thrives in a fast-paced environment and has the technical depth to troubleshoot complex problems and the business acumen to communicate their impact at the executive level.
Responsibilities
  • Become the trusted advisor to key technical and business stakeholders, leveraging your telco billing expertise to deliver recommendations that measurably improve billing accuracy, operational efficiency, and customer satisfaction.
  • Develop a deep technical understanding of each customer's implementation to troubleshoot complex, multi-vendor problems - reducing time to resolution and driving root-cause fixes that prevent recurrence.
  • Help customers achieve their business goals by delivering timely, proactive best-practice recommendations that drive measurable increases in platform adoption and recurring revenue growth.
  • Lead technical health reviews that result in documented improvement plans.
  • Partner closely with Customer Success, Technical Support, Engineering, and Product Management to ensure customer challenges and requirements translate directly into product and service improvements.
  • Proactively monitor systems and tools to identify and mitigate risks before they become customer-impacting issues.
  • Translate complex technical concepts into clear business language for executive stakeholders, and map business requirements into actionable technical featuresDefine and document best practices, contributing to a growing internal knowledge base that elevates the broader TAM team.

Qualifications
Required:
  • Minimum of 8 years of work experience, with a preference for roles such as technology consultant, business analyst, technical CSM, technical account manager, solutions architect, or implementation consultant.
  • Demonstrated domain expertise in telco billing for B2B and/or B2C customers, including hands-on experience with complex bill runs, billing cycles, and billing system integrations.
  • Familiarity with REST APIs, webhooks, and enterprise integration patterns; experience working with subscription billing platforms, cloud-based SaaS applications, or BSS/OSS environments is a strong plus.
  • Spanish language proficiency preferred, but not required - we serve a growing base of customers across Latin America.
  • Excellent communication skills, both verbal and written, with the ability to lead conversations with technical and business stakeholders including C-suite and executive audiences.
  • Ownership mentality with a proactive approach to identifying and resolving issues.Proven ability to operate successfully in cross-functional teams across engineering, product, and customer-facing organizations.

Desired:
  • Bachelor's degree or equivalent
  • Experience working with enterprise-level systems, cloud-based e-commerce or subscription management platforms a plus.
  • Able to travel domestically and internationally as needed (typically less than 25%).

Aria Culture
Aria Systems fosters a flexible, rewarding, and close-knit work environment while encouraging innovation and self-direction. As a dynamic company, we expect all of our employees to share our strong sense of urgency, ability to learn and master new technologies quickly, and willingness to adapt to rapidly changing priorities. In return Aria offers competitive salaries and benefits, attractive stock options, and flexible work arrangements.

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