ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
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Scaleops
44 Scaleops Jobs Hiring Near You
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Sales Engineer - USA
New York, NY · Remote
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Quick apply
Sales Engineer - USA
New York, NY · Remote
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Infra Engineer- US
New York, NY · Remote
$110K - $144K/yr
About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture ...
Quick apply
Infra Engineer- US
New York, NY · Remote
$110K - $144K/yr
About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture ...
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Quick apply
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Quick apply
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Quick apply
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Infra Engineer- US
New York, NY · On-site +1
$117K - $154K/yr
Description About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by ...
Infra Engineer- US
New York, NY · On-site +1
$117K - $154K/yr
Description About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by ...
Channel Partners Director, US
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Channel Partners Director, US
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
The ScaleOps platform dynamically manages the application's resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost ...
The ScaleOps platform dynamically manages the application's resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost ...
Content Marketing Manager - US
Boston, MA · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Content Marketing Manager - US
Boston, MA · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
AWS Alliance Lead
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
AWS Alliance Lead
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Account Manager - US
New York, NY · Remote
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Quick apply
Account Manager - US
New York, NY · Remote
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Quick apply
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Sales Engineer - USA
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Sales Engineer - USA
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Product Manager- US
New York, NY · Remote
About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture ...
Quick apply
Product Manager- US
New York, NY · Remote
About ScaleOps ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture ...
Head of Global Account Management
New York, NY · On-site +1
Description Head of Global Account Management ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application ...
Head of Global Account Management
New York, NY · On-site +1
Description Head of Global Account Management ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application ...
Head Of Channels - USA
New York, NY · Remote
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Quick apply
Head Of Channels - USA
New York, NY · Remote
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and ...
Sales Director - USA
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructure. Backed by venture capital ...
Sales Director - USA
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructure. Backed by venture capital ...
Technical Support Engineer- USA
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Technical Support Engineer- USA
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Senior Field Marketing Manager
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Senior Field Marketing Manager
New York, NY · On-site +1
Description ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital ...
Full-time
Re-posted yesterday
Job description
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps’ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.
The ScaleOps platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.
With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.
About The Role
As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You’ll be responsible for monitoring, triaging, and resolving customer-reported incidents, ensuring problems are addressed within defined SLAs. You will collaborate closely with R&D, Customer Success, and Product to help improve the platform based on recurring customer issues.
What You Will Be Doing:
- Serve as the primary point of contact for customer-reported technical problems related to installation, Helm configuration, permissions, and integrations.
- Monitor internal customer issue alerts 24/7 and respond promptly.
- Manage and own the ticketing system, ensuring timely updates and resolutions.
- Troubleshoot Kubernetes-related issues such as ingress, SSO, and other integrations.
- Escalate issues to the appropriate teams with clear documentation, logs, and context.
- Reproduce, investigate, and document bugs for R&D.
- Maintain and expand the support knowledge base.
- Identify and communicate recurring issues to drive product improvements.
Requirements:
- Strong, hands-on Kubernetes troubleshooting experience (kubectl, Helm, networking).
- Familiarity with cloud-native environments, including EKS, GKE, AKS, IAM, and cloud networking concepts.
- Proven ability to work under pressure while maintaining clear and concise communication.
- Detail-oriented and SLA-driven mindset.
- Prior experience supporting technical platforms in production environments.