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Technical Account Manager Intern Jobs in Indiana

Acumera

Technical Account Manager

Indianapolis, IN · On-site

Who We're Looking For The Technical Account Manager (TAM) serves as a trusted technical advisor and customer advocate for Scale Computing customers. This role combines technical expertise across ...

Qualys

Technical Account Manager

Indianapolis, IN · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Qualys

Technical Account Manager

Indianapolis, IN · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

TrueScripts

Technical Account Manager

Washington, IN · On-site +1

In this role, The Technical Account Manager (TAM) at TrueScripts builds and maintains partnerships for data exchange. The TAM coordinates data exchange specifications, updates Master Data, and ...

Rentokil

Technical Account Manager, US Pest

Indianapolis, IN · On-site +1

$85K - $111K/yr

Reduce risk and infestation for your customers (nationally) and all Technical Account Manager (TAM) accounts * Attend customer review meetings, producing and delivering management information to keep ...

Proofpoint

Manage and monitor support interactions, serving as an internal advocate for strategic customers ... Direct crisis and incident response, working with the account team, technical support, operations ...

Emerging Threats Pro

Manage and monitor support interactions, serving as an internal advocate for strategic customers ... Direct crisis and incident response, working with the account team, technical support, operations ...

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Technical Account Manager Intern information

What types of projects or responsibilities can a Technical Account Manager Intern expect during their internship?

As a Technical Account Manager Intern, you can expect to work on a variety of projects that bridge technical understanding and customer engagement. Typical responsibilities include assisting with onboarding new clients, troubleshooting technical issues, preparing reports on client performance, and collaborating with both engineering and sales teams to ensure customer satisfaction. You'll gain exposure to client meetings, shadow senior team members, and may also contribute to process improvements. This role provides valuable hands-on experience in both customer-facing and technical problem-solving environments.

What are the key skills and qualifications needed to thrive as a Technical Account Manager Intern, and why are they important?

To thrive as a Technical Account Manager Intern, you need a strong grasp of technical concepts, customer service acumen, and typically a background in IT, computer science, or a related field. Familiarity with CRM systems, cloud platforms, and basic troubleshooting tools is often required. Strong communication, problem-solving abilities, and a collaborative attitude help you build relationships and address client needs effectively. These skills are crucial for supporting clients, resolving technical issues, and ensuring successful partnerships between the company and its customers.

What is a Technical Account Manager Intern?

A Technical Account Manager Intern is a student or recent graduate who supports senior technical account managers by assisting with client relationships, technical support, and project coordination. They help bridge the gap between clients and technical teams, ensuring customers' technical needs are understood and met. Interns may participate in meetings, troubleshoot technical issues, and help prepare reports or presentations. This role provides hands-on experience in customer service, technical problem-solving, and account management within a technology-focused environment.
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What job categories do people searching Technical Account Manager Intern jobs in Indiana look for? The top searched job categories for Technical Account Manager Intern jobs in Indiana are:
What cities in Indiana are hiring for Technical Account Manager Intern jobs? Cities in Indiana with the most Technical Account Manager Intern job openings:
Technical Account Manager Intern jobs near you
Technical Account Manager

Technical Account Manager

Acumera

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Job Type
Full-time
Description
Location: Indianapolis, IN // Austin, TX
Job Type: Full-time, On-site
Department: Strategic Account Management
Who We Are
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.
Who We're Looking For
The Technical Account Manager (TAM) serves as a trusted technical advisor and customer advocate for Scale Computing customers. This role combines technical expertise across hyperconverged infrastructure, managed networking, virtualization, and edge computing with strong relationship management skills. The ideal candidate will partner with customers to help ensure successful deployments, drive product adoption, and support ongoing customer success.
This role is assigned to customer accounts as part of the Strategic Account Management team to foster strong relationships between Scale Computing and our customers by providing deployment guidance, best practices, customer training, support escalation assistance, and proactive engagement to help customers achieve their business and technical goals.
Additionally, Technical Account Managers may support proof-of-concept engagements, pilot projects, customer rollouts, and special customer initiatives while serving as a technical resource across the organization.
Requirements & Attributes
Customer Success & Relationship Management
  • Build and maintain positive relationships with assigned customer accounts.
  • Serve as a primary technical point of contact for customers and help address questions, concerns, and technical challenges.
  • Assist customers in achieving desired business outcomes through product adoption and best-practice guidance.
  • Monitor customer health and identify potential risks or opportunities for improvement.
  • Document customer interactions, technical recommendations, and success milestones.

Technical Knowledge & Problem Solving
  • Working knowledge of managed networking, hyperconverged infrastructure, virtualization, storage, Linux, Windows, and related technologies.
  • Ability to troubleshoot technical issues and collaborate with internal teams to resolve customer concerns.
  • Understand and communicate technical concepts to both technical and non-technical audiences.
  • Familiarity with edge computing, distributed systems, and managed services environments.
  • Participate in technical discussions, deployments, and customer onboarding activities.

Customer Advocacy
  • Support customer adoption, onboarding, and ongoing success initiatives.
  • Gather customer feedback and share insights with Product, Engineering, Support, and Services teams.
  • Help identify opportunities for customers to maximize value from Scale Computing solutions.
  • Contribute to customer success plans and account reviews.

Cross-Functional Collaboration
  • Partner with Sales, Product Management, Engineering, Support, and Services teams to deliver a positive customer experience.
  • Participate in customer meetings, business reviews, and technical discussions.
  • Escalate issues appropriately and provide timely communication to stakeholders.
  • Adapt to changing priorities while maintaining a customer-focused approach.

Requirements
Preferred Qualifications, Education, and Experience
  • 3-5 years of experience in Technical Account Management, Customer Success, Technical Support, Professional Services, Systems Administration, or other customer-facing technical roles.
  • Experience supporting enterprise, mid-market, or multi-site customer environments.
  • Familiarity with CRM platforms such as Salesforce.
  • Exposure to virtualization, hyperconverged infrastructure, managed networking, or edge computing solutions.
  • Strong communication, presentation, and problem-solving skills.
  • Bachelor's degree in a technical or business-related field, or equivalent practical experience.

Perks of Scale Computing
  • Medical, Dental, Vision Insurance
  • 401(k) with company match, FSA, HSA
  • Casual dress code, flexible work environment
  • Fully stocked kitchen
  • Vibrant and Inclusive Workplace Atmosphere
  • Paid company holidays and discretionary time-off policy

Scale Computing is a global business with offices around the world, thousands of customers, and countless applications running on our industry-leading platforms. We enjoy this success because we have made a conscious effort to build this company by hiring amazing people. Scale was founded on the belief that transparency and collaboration create a culture of ownership, success, and empowerment. At Scale, we build empowerment through diversity and our core values of the V.O.I.C.E. of the Customer.
Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.

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