We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
Quick apply
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
Quick apply
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
Quick apply
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
Quick apply
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
Quick apply
We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team. Key Responsibilities * Maintain, troubleshoot, and support hotel low-voltage systems , including:
Corporate IT Support Engineer
Plano, TX · On-site
$30 - $40/hr
Medical
Dental
Vision
Retirement
PTO
We're looking for a Corporate IT Support Engineer to join our team to provide excellent system ... MCSE, MCSA, Cisco, AWS, Network+) * 2 years of experience supporting Windows, Linux, Mac OS ...
Corporate IT Support Engineer
Plano, TX · On-site
$30 - $40/hr
Medical
Dental
Vision
Retirement
PTO
We're looking for a Corporate IT Support Engineer to join our team to provide excellent system ... MCSE, MCSA, Cisco, AWS, Network+) * 2 years of experience supporting Windows, Linux, Mac OS ...
IT Support Engineer
$65K - $75K/yr
Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.
Quick apply
IT Support Engineer
$65K - $75K/yr
Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.
IT Support Engineer
Fort Worth, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Engineering Manager FLSA Status: Full-Time / Exempt Range of Pay: DOE Purpose UBEO is a distributor ... Qualifications * 2+ years in an IT Support field * Professional IT Certifications, such as:
IT Support Engineer
Fort Worth, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Engineering Manager FLSA Status: Full-Time / Exempt Range of Pay: DOE Purpose UBEO is a distributor ... Qualifications * 2+ years in an IT Support field * Professional IT Certifications, such as:
IT Support Engineer
Dallas, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Engineering Manager FLSA Status: Full-Time / Exempt Range of Pay: DOE Purpose UBEO is a distributor ... Qualifications * 2+ years in an IT Support field * Professional IT Certifications, such as:
IT Support Engineer
Dallas, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Engineering Manager FLSA Status: Full-Time / Exempt Range of Pay: DOE Purpose UBEO is a distributor ... Qualifications * 2+ years in an IT Support field * Professional IT Certifications, such as:
Corporate IT Support Engineer
$30 - $40/hr
Medical
Dental
Vision
Retirement
PTO
We're looking for a Corporate IT Support Engineer to join our team to provide excellent system ... MCSE, MCSA, Cisco, AWS, Network+) * 2 years of experience supporting Windows, Linux, Mac OS ...
Corporate IT Support Engineer
$30 - $40/hr
Medical
Dental
Vision
Retirement
PTO
We're looking for a Corporate IT Support Engineer to join our team to provide excellent system ... MCSE, MCSA, Cisco, AWS, Network+) * 2 years of experience supporting Windows, Linux, Mac OS ...
IT Support Engineer
Dallas, TX · On-site
... with a growth path into DevOps and infrastructure. You'll start in IT support, take on ... Partner on SOC 1 / SOC 2 audits and customer security questionnaires -- gathering evidence, owning ...
IT Support Engineer
Dallas, TX · On-site
... with a growth path into DevOps and infrastructure. You'll start in IT support, take on ... Partner on SOC 1 / SOC 2 audits and customer security questionnaires -- gathering evidence, owning ...
Level 2 IT Support Engineer
Houston, TX · On-site
One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an IT professional who ...
Quick apply
Level 2 IT Support Engineer
Houston, TX · On-site
One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an IT professional who ...
IT Support Engineer
Dallas, TX · On-site
... with a growth path into DevOps and infrastructure. You'll start in IT support, take on ... Partner on SOC 1 / SOC 2 audits and customer security questionnaires - gathering evidence, owning ...
IT Support Engineer
Dallas, TX · On-site
... with a growth path into DevOps and infrastructure. You'll start in IT support, take on ... Partner on SOC 1 / SOC 2 audits and customer security questionnaires - gathering evidence, owning ...
IT Support Engineer
Dallas, TX · On-site
... with a growth path into DevOps and infrastructure. You'll start in IT support, take on ... Partner on SOC 1 / SOC 2 audits and customer security questionnaires - gathering evidence, owning ...
IT Support Engineer
Dallas, TX · On-site
... with a growth path into DevOps and infrastructure. You'll start in IT support, take on ... Partner on SOC 1 / SOC 2 audits and customer security questionnaires - gathering evidence, owning ...
Level 2 IT Support Engineer
Houston, TX · On-site
One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an IT professional who ...
Quick apply
Level 2 IT Support Engineer
Houston, TX · On-site
One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an IT professional who ...
Level 2 IT Support Engineer
Houston, TX · On-site
Retirement
PTO
Employee discounts One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an ...
Quick apply
Level 2 IT Support Engineer
Houston, TX · On-site
Retirement
PTO
Employee discounts One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an ...
Technical Support Engineer II
Austin, TX · On-site
The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to ... Technologies & Tools We Use: * Core Technologies: MySQL, Java, SaaS Web Applications, HTTP/SFTP ...
Technical Support Engineer II
Austin, TX · On-site
The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to ... Technologies & Tools We Use: * Core Technologies: MySQL, Java, SaaS Web Applications, HTTP/SFTP ...
To support our rapidly scaling portfolio we are looking for an IT Support Engineer to play an ... Instead of a degree, at least two additional years in a professional IT-related and/or business ...
To support our rapidly scaling portfolio we are looking for an IT Support Engineer to play an ... Instead of a degree, at least two additional years in a professional IT-related and/or business ...
Support Engineer II-Ext - AMZ10141549
Dallas, TX · On-site
$95K - $160K/yr
Support Engineer II-Ext Job Location: Dallas, Texas Job Number: AMZ10141549 Position ... Troubleshoot complex service issues using groundbreaking technologies, reproduce customer issues to ...
Support Engineer II-Ext - AMZ10141549
Dallas, TX · On-site
$95K - $160K/yr
Support Engineer II-Ext Job Location: Dallas, Texas Job Number: AMZ10141549 Position ... Troubleshoot complex service issues using groundbreaking technologies, reproduce customer issues to ...
IT Support Engineer
Dallas, TX · On-site
To support our rapidly scaling portfolio we are looking for an IT Support Engineer to play an ... Instead of a degree, at least two additional years in a professional IT-related and/or business ...
IT Support Engineer
Dallas, TX · On-site
To support our rapidly scaling portfolio we are looking for an IT Support Engineer to play an ... Instead of a degree, at least two additional years in a professional IT-related and/or business ...
Tech Support Engineer Ii information
What is the difference between Tech Support Engineer II vs Network Support Specialist?
| Aspect | Tech Support Engineer II | Network Support Specialist |
|---|---|---|
| Required Certifications | CompTIA A+, Network+, Cisco CCNA (preferred) | CompTIA Network+, Cisco CCNA, CCNP (preferred) |
| Work Environment | Help desks, remote support, on-site troubleshooting | Network operations centers, on-site network troubleshooting |
| Industry Usage | IT support, technology services | Networking, telecommunications, enterprise IT |
| Common Search Intent | Technical support, troubleshooting, customer assistance | Network issues, infrastructure support, connectivity problems |
The Tech Support Engineer II and Network Support Specialist roles share similar certifications and work environments, often overlapping in IT and networking industries. While Tech Support Engineers focus on troubleshooting hardware and software issues, Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require strong technical skills and certifications, but their daily tasks and focus areas differ slightly, making them distinct yet related positions in the tech support field.
What are the key skills and qualifications needed to thrive as a Tech Support Engineer II?
To excel as a Tech Support Engineer II, you need strong problem-solving abilities, in-depth technical knowledge of hardware and software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and relevant industry certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE) is often required. Exceptional communication, patience, and customer service skills help build rapport and resolve complex issues efficiently. These skills ensure timely and effective technical support, leading to high customer satisfaction and smooth business operations.
What is a Tech Support Engineer II?
A Tech Support Engineer II is an IT professional who provides technical assistance to customers and end-users, typically handling more complex issues than entry-level support staff. They troubleshoot hardware, software, and network problems, often serving as an escalation point for unresolved issues from Tier I support. In addition to problem-solving, they may document solutions, contribute to knowledge bases, and sometimes assist in training junior staff. This role requires strong technical skills, effective communication, and a customer-oriented approach.
What are some common challenges faced by a Tech Support Engineer II, and how can they be effectively managed?
Tech Support Engineer II professionals often encounter challenges such as troubleshooting complex technical issues, managing multiple high-priority support tickets, and communicating technical solutions to users with varying technical backgrounds. Effective time management and strong problem-solving skills are essential to balance workload and resolve issues efficiently. Additionally, collaborating closely with engineering and product teams helps in escalating unresolved problems and staying updated on the latest technologies, ensuring continuous professional growth.
What are popular job titles related to Tech Support Engineer Ii jobs in Texas?
For Tech Support Engineer Ii jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Tech Support Engineer Ii jobs in Texas look for?
The top searched job categories for Tech Support Engineer Ii jobs in Texas are:
Full-time
Re-posted 12 days ago
Job description
We are a full-service hotel committed to delivering reliable technology, secure systems, and excellent guest experiences. We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team.
Key Responsibilities
Key Responsibilities
- Maintain, troubleshoot, and support hotel low-voltage systems, including:
- CCTV & surveillance systems
- Access control & key systems
- Structured cabling & network infrastructure
- Telephone and TV systems
- CCTV & surveillance systems
- Provide basic IT support, including:
- Network and hardware troubleshooting
- Coordination with vendors and service providers
- Network and hardware troubleshooting
- Ensure system stability and quick response to technical issues
- Maintain service records and follow hotel SOPs
- Support emergency repairs and on-call duties as needed
- Experience with low-voltage systems and IT support (hotel experience preferred)
- Strong troubleshooting and hands-on technical skills
- Bilingual in English and Chinese (Mandarin) – required
- Good communication skills and ability to work with multiple departments
- Reliable, detail-oriented, and a team player