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Tech Manager Jobs in Rochester, NY (NOW HIRING)

Just Solutions

IT Service Delivery Manager

Fairport, NY · Hybrid

$60K - $80K/yr

Just Solutions, Inc. in Fairport, NY is seeking a full-time IT Service Delivery Manager to help lead our growing service organization. You will earn $60,000 - $80,000 per year , along with the ...

WRIGHT WISNER DISTRIBUTING CORP

Drivers Helper

Le Roy, NY · On-site

$22.68 - $29.48/hr

Reports to IT Manager, Operation Manager any issues with handheld and printer 12. Assists the driver as a spotter when truck is backing up. The helper must be outside and at the rear of the truck to ...

WRIGHT WISNER DISTRIBUTING CORP

Drivers Helper

Le Roy, NY · On-site

$22.68 - $29.48/hr

Reports to IT Manager, Operation Manager any issues with handheld and printer 12. Assists the driver as a spotter when truck is backing up. The helper must be outside and at the rear of the truck to ...

3B Healthcare, Inc.

Anesthesia Tech

Rochester, NY · On-site

Perform other duties as assigned by the Shift Supervisor, Chief Anesthesia Technologist, or Operations Manager. Required qualifications: · BLS · Two years of experience as an Anesthesia Tech ...

3B Healthcare, Inc.

Anesthesia Tech

Rochester, NY

Perform other duties as assigned by the Shift Supervisor, Chief Anesthesia Technologist, or Operations Manager. Required qualifications: · BLS · Two years of experience as an Anesthesia Tech ...

Pwc

US Tech - AI Engineering Manager

Rochester, NY · On-site

$73K - $244K/yr

Industry/Sector Not Applicable Specialism Data Science Management Level Manager & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques ...

Pwc

Managed Services - SAP BRIM - Manager

Rochester, NY · On-site

$99K - $232K/yr

As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and ... You embrace technology and innovation to enhance your delivery and encourage others to do the same.

HiredFirst

Anesthesia Tech

Rochester, NY · On-site

$1.0K - $1.1K/wk

Perform other duties as assigned by the Shift Supervisor, Chief Anesthesia Technologist, or Operations Manager. REQUIRED QUALIFICATIONS: · BLS · Two years of experience as an Anesthesia Tech ...

3B Healthcare, Inc.

Anesthesia Tech

Rochester, NY · On-site

Perform other duties as assigned by the Shift Supervisor, Chief Anesthesia Technologist, or Operations Manager. Required qualifications: · BLS · Two years of experience as an Anesthesia ...

3B Healthcare, Inc.

Anesthesia Tech

Rochester, NY · On-site

Perform other duties as assigned by the Shift Supervisor, Chief Anesthesia Technologist, or Operations Manager. Required qualifications: · BLS · Two years of experience as an Anesthesia ...

Volaris Group

Chief Technology Officer

Rochester, NY · On-site

The CTO leads primarily through the technology organization's directors and managers, retaining the technical depth to guide architecture and hold the quality line. The role ensures that technology ...

Volaris Group

Chief Technology Officer

Rochester, NY · On-site +1

The CTO leads primarily through the technology organization's directors and managers, retaining the technical depth to guide architecture and hold the quality line. The role ensures that technology ...

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All JobsTech JobsTech Manager JobsTech Manager Jobs in Rochester, NY

Tech Manager information

See Rochester, NY salary details

$22.7K

$60.6K

$101.2K

How much do tech manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for tech manager in Rochester, NY is $60,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $68,100.00 per year, depending on experience, location, and employer.

What is a tech manager?

Tech Managers, also known as Technical Managers, are professionals who oversee technical teams and projects within an organization. They are responsible for planning, coordinating, and leading technology-related activities, ensuring that projects are completed on time and meet organizational standards. Tech Managers bridge the gap between technical staff and upper management by translating business needs into technical solutions. They also mentor team members, manage resources, and help set strategic direction for technology initiatives.

How do tech managers typically balance hands-on technical work with people management responsibilities?

Tech Managers often face the challenge of balancing their technical expertise with the demands of leading a team. In most organizations, they spend a portion of their time on code reviews, architectural decisions, and technical problem-solving, while also dedicating significant energy to mentoring, conducting one-on-ones, and facilitating team collaboration. The exact split can vary depending on company size and project phase, but successful Tech Managers prioritize clear communication and delegation to ensure both technical goals and team development are met. This role offers opportunities to influence both technology direction and team culture.

What are the key skills and qualifications needed to thrive as a tech manager, and why are they important?

To thrive as a Tech Manager, you need a solid background in software development or IT, leadership experience, and often a degree in computer science or a related field. Familiarity with project management tools (like Jira or Trello), cloud platforms, and sometimes certifications such as PMP or AWS Certified Solutions Architect are valuable. Strong communication, problem-solving, and team-building skills set outstanding Tech Managers apart. These competencies are crucial for effectively leading technical teams, ensuring successful project delivery, and aligning technology initiatives with business goals.

What is the difference between Tech Manager vs Software Engineer?

AspectTech Manager
Primary RoleOversees technical teams, manages projects, and aligns technology with business goals
Required SkillsLeadership, project management, technical expertise, communication
Work EnvironmentManagement meetings, strategic planning, team coordination
Common CertificationsPMP, Scrum Master, ITIL, technical certifications

While a Tech Manager focuses on leading teams and strategic planning, a Software Engineer primarily develops and maintains software. Both roles require technical skills, but the Tech Manager emphasizes leadership and project oversight, whereas the Software Engineer concentrates on coding and technical problem-solving.

What does a tech manager do?

A tech manager oversees technology teams and projects, ensuring the development and implementation of technical solutions align with organizational goals. They coordinate between departments, manage budgets, and often have technical expertise in areas like software development, network infrastructure, or cybersecurity. Strong leadership, communication skills, and familiarity with project management tools are essential for success in this role.

What is the salary of a tech manager?

The salary of a tech manager typically ranges from $90,000 to $150,000 annually, depending on experience, location, and company size. Senior tech managers with specialized skills or certifications can earn higher compensation, often including bonuses and stock options.

What are the most commonly searched types of Tech jobs in Rochester, NY?

The most popular types of Tech jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Tech Manager jobs?

Cities near Rochester, NY with the most Tech Manager job openings:

Tech Manager jobs near you
Infographic showing various Tech Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,374 per year, or $28.5 per hour.

IT Service Delivery Manager

Just Solutions

Fairport, NY • Hybrid

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Looking for a leadership opportunity where you can shape team performance, elevate the client experience, and play a key role in operational success? Just Solutions, Inc. in Fairport, NY is seeking a full-time IT Service Delivery Manager to help lead our growing service organization.

You will earn $60,000 - $80,000 per year, along with the opportunity to join a company that values leadership, collaboration, and professional growth.

Our benefits package includes:

  • Health, dental, & vision insurance
  • HSA/FSA options
  • Life insurance
  • Short- & long-term disability
  • Bonus structure
  • PTO
  • 401(k) with company match
  • Growth opportunities
  • Incentives for earning additional certifications

WHAT CAN YOU EXPECT AS OUR IT SERVICE DELIVERY MANAGER?

Enjoy a consistent Monday-to-Friday schedule from 8:00 AM to 5:00 PM. Depending on business needs and your role, in-office and hybrid.

In this IT Service Delivery Manager role, you will ensure top-notch service delivery by guiding technicians on daily priorities, managing ticket queues, and providing timely client support. You will mentor team members in performance development and uphold service standards and KPIs. Collaboration with operational leadership, resource coordination, and addressing escalated client concerns will be key aspects of your role. Your leadership will help create an exceptional customer experience and position your team for ongoing success.


QUALIFICATIONS THAT SET YOU APART

  • 5+ years of experience in a Managed Service Provider (MSP) environment
  • Experience in a service leadership role (Service Manager, Team Lead, or similar), with direct responsibility for managing technicians

Preferred Qualifications:

  • Strong understanding of help desk and field service operations, including ticket flow, dispatching, and escalation management
  • Experience managing client expectations and handling escalations in a professional, customer-focused manner
  • Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto)
  • Ability to lead, coach, and develop technical teams while driving accountability and performance
  • Solid understanding of service metrics and KPIs (SLA compliance, response/resolution times, ticket quality)
  • Strong organizational and time management skills, with the ability to prioritize in a fast-paced environment
  • Excellent communication and interpersonal skills, both with clients and internal team members
  • Technical background in IT support or managed services, with the ability to guide and support technicians when needed

JOIN OUR TEAM!

Just Solutions, Inc. is more than just an IT company; we are your comprehensive technology partner committed to helping businesses flourish in today's dynamic digital landscape. From network infrastructure and cloud services to security measures and system enhancements, we offer complete support that keeps our clients connected and ahead of the competition. With over 25 years of experience, we provide innovative solutions and outstanding service that adapt to the ever-changing needs of modern enterprises. If you're excited about tackling complex challenges and advancing technology, we'd love to hear from you!


Applying for our IT Service Delivery Manager position is easy. Complete our streamlined application in just a few minutes and take the first step toward joining a company where your expertise will be valued and your career can continue to grow.


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