ZipRecruiter

Log In

1

Systems Support Engineer Jobs in New York (NOW HIRING)

Cooley LLP

Product Support Engineer

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Runlayer

Support Engineer

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

We're a team of 35, mostly engineers, shipping fast. Agent operators on Runlayer grew 5x in four ... An infrastructure support background, or strong technical depth in enterprise infra and AI systems ...

Octaura

Platform Support Engineer

New York, NY · Hybrid

$100K - $150K/yr

The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner. To be successful in this role, the Platform Support Engineer is expected to ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Work with Product and Research to validate expected vs. actual system behavior * Translate ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

BroadAxis

L2 Support Engineer

Manhattan, NY · On-site

L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A ... This role involves troubleshooting, optimizing, and bug-fixing existing systems, with a focus on ...

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

About the role We're looking for a Support Engineer to join our team and support large global ... Analyze logs, reproduce issues, and dig into system behavior to identify root causes before ...

Claroty

Product Support Engineer

New York, NY · On-site +1

$95K - $105K/yr

Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the ... About the Role: As a Product Support Engineer at Claroty, you will play a critical role in ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global ... Analyze logs, reproduce issues, and dig into system behavior to identify root causes before ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global ... Analyze logs, reproduce issues, and dig into system behavior to identify root causes before ...

Verkada

Technical Support Engineer

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • PTO

About the Role Verkada is looking for Technical Support Engineers to support our growing base of ... Networking, Telecommunications, Systems Administration, Information Technology, Computer Science ...

previous pagenext page

Showing results 21-40

All JobsSystems Support Engineer JobsSystems Support Engineer Jobs in New York

Systems Support Engineer information

See New York salary details

$21

$46

$83

How much do systems support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for systems support engineer in New York is $46.93, according to ZipRecruiter salary data. Most workers in this role earn between $34.71 and $53.12 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are popular job titles related to Systems Support Engineer jobs in New York? For Systems Support Engineer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Systems Support Engineer jobs in New York look for? The top searched job categories for Systems Support Engineer jobs in New York are:
What cities in New York are hiring for Systems Support Engineer jobs? Cities in New York with the most Systems Support Engineer job openings:
What are popular job titles related to Systems Support Engineer jobs in NY? For Systems Support Engineer jobs in NY, the most frequently searched job titles are:
Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,605 per year, or $46.9 per hour.

Public security Engineer

Real Soft, Inc / Diversity Direct

Woodbridge, NJ • On-site

Other

Posted 7 days ago

Job description

Job Title: Network & Physical Security Systems Support Engineer

Coverage Period: Through December 31, 2027

Location: Charlotte, NC (preferred); Iselin, NJ or Frisco, TX considered; Hybrid with weekend WFH

Schedule: Weekend on-call/scheduled shifts for SDA Migration change windows (recurring, standing requirement) plus select weekday hours for BAU support

Role Summary: This role supports Corporate Services IT and Network Engineering through a shared-resource model, covering weekend network change-window validation for physical security and facilities systems, and weekday BAU support across physical security infrastructure, general IT operations, and network migration documentation.

Required Skills: — Hands-on network change-window support (pre/post-change validation, MOP execution) — Working knowledge of SD-Access (SDA) or similar SDN architecture, at a validation/troubleshooting level — Direct experience with at least one enterprise VMS/access control platform (Genetec Security Center or Lenel OnGuard) — IP camera infrastructure troubleshooting (AXIS or comparable) — Standard IT support functions: provisioning, imaging, asset tracking, onboarding/offboarding — Strong written documentation skills — Ability to work standing weekend shifts as a core job requirement — Comfortable managing dual reporting lines across two internal teams

Preferred Skills: — Genetec Security Center or Lenel OnGuard certification — CCNA/CCNP or equivalent Cisco networking certification — AXIS Certified Professional or equivalent — Facilities/environmental monitoring systems experience — Scripting/automation exposure (PowerShell, Python) — ServiceNow or similar ITSM platform experience — Prior experience in regulated industries (financial services, healthcare)

Apply