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Systems Support Engineer Jobs in Illinois (NOW HIRING)

Vizient, Inc.

Development Support Engineer

Chicago, IL · On-site

$77K - $135K/yr

Analyze platform dependencies, workflows, monitoring events, and system health indicators to ... Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve ...

Vizient

Development Support Engineer

Chicago, IL · On-site

$77K - $135K/yr

Analyze platform dependencies, workflows, monitoring events, and system health indicators to ... Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... System Administration: Maintain foundation data, manage access rights/security administration, and ...

TekWissen LLC

Java Support Engineer

Chicago, IL · On-site

Title: Java Support Engineer Work Location: Chicago, IL 60604 Duration: 12+ Months Job Type ... Lead troubleshooting, analysis, and resolution of unexpected system behaviors impacting service ...

Akima, LLC

IL · On-site

For our government customers , RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... System Administration: Maintain foundation data, manage access rights/security administration, and ...

Culligan NA

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Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

Culligan NA

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Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

Virtusa

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... system performance issues escalated by Tier 1 and Tier 2 teams Lead highpriority P1P2 critical ...

Culligan NA

Be Seen First

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

Virtusa

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... system performance issues escalated by Tier 1 and Tier 2 teams Lead highpriority P1P2 critical ...

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All JobsSystems Support Engineer JobsSystems Support Engineer Jobs in Illinois

Systems Support Engineer information

See Illinois salary details

$18

$41

$73

How much do systems support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for systems support engineer in Illinois is $41.56, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $47.07 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Illinois? The most popular types of Systems Support Engineer jobs in Illinois are:
What are popular job titles related to Systems Support Engineer jobs in Illinois? For Systems Support Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Systems Support Engineer jobs in Illinois look for? The top searched job categories for Systems Support Engineer jobs in Illinois are:
What cities in Illinois are hiring for Systems Support Engineer jobs? Cities in Illinois with the most Systems Support Engineer job openings:
What are popular job titles related to Systems Support Engineer jobs in IL? For Systems Support Engineer jobs in IL, the most frequently searched job titles are:
Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Illinois as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $86,452 per year, or $41.6 per hour.

Trade Support Engineer

CTC Lateral - Website & LinkedIn

Chicago, IL

Full-time

Posted 24 days ago

Job description

We are seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you'll collaborate directly with traders and developers to troubleshoot critical live trading issues, manage complex incidents, and ensure the stability and resilience of production trading systems. You will be relied upon for swift problem diagnosis under pressure, rapid resolutions to minimize system downtime, and clear, concise communication across both technical and non-technical teams. This is an individual contributor role for an engineer who likes autonomy, thrives in urgent situations, and is eager to make meaningful contributions to a cutting-edge trading operation. 

WHAT YOU'LL DO

  • Troubleshoot and resolve live trading system issues, minimizing downtime during outages and communicating status updates to stakeholders
  • Monitor real-time production environments, respond to anomalies, and escalate as needed
  • Automate workflows and manual processes using Linux, Python, and Bash to improve operational efficiency
  • Collaborate directly with traders and developers to relay critical system and software issues, and assist with patching and recovery
  • Contribute to process improvements, documentation, and knowledge-sharing materials (runbooks, FAQs, retrospectives)
  • Own incident response, follow up on lessons learned, and drive continuous improvement of support operations

WHAT WE'RE LOOKING FOR

  • Experience troubleshooting in a Linux environment via CLI 
  • Knowledge of Python and Bash scripting for automation
  • Prior experience supporting end users in a high-pressure, fast-paced environment
  • Excellent problem-solving and communication skills; comfortable working with technical and non-technical teams
  • Detail-oriented with a proactive, ownership-driven approach to incident management and process improvement
  • Experience querying databases (SQL, Snowflake) preferred

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