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Job Title: AI Engineer 

Location: Peoria, IL 

Work Environment: IN-OFFICE ONLY (Peoria, IL) Not a remote or hybrid position.

Job Type: Full-Time 

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About the Role 

IT360, Inc. is seeking a highly skilled and innovative AI Engineer to join our growing team. This strategic, client-facing role is responsible for designing, developing, and leading deployment of AI-driven solutions and automations that address complex business challenges for both internal operations and external clients. You’ll work with a variety of machine learning, automations, and scripting technologies to deliver intelligent, secure, and scalable solutions tailored to client needs. 

Key Responsibilities 

• Design and develop scalable AI/ML models to solve real-world problems across various domains. 

• Collaborate with clients to identify AI opportunities and define solution requirements. 

• Build and maintain end-to-end machine learning pipelines, from data ingestion and preprocessing to model training, evaluation, and deployment. 

• Integrate AI solutions into existing systems and platforms, ensuring performance, reliability, and scalability. 

• Monitor and improve the performance of deployed models through continuous evaluation and retraining. 

• Stay current with the latest advancements in AI/ML research and tools, and apply them to enhance solution effectiveness. 

• Document processes, models, and systems to ensure transparency and reproducibility. 

• Design and implement automations to streamline internal workflows and enhance client-facing services. 
  

Additional Duties 

• Collaborate with cross-functional teams to ensure seamless solution delivery. 

• Provide high-quality customer service and maintain strong client relationships. 

• Understand client business needs and align technology solutions accordingly. 

• Accurately track time, tasks, and expenses in the ticketing system. 

• Participate in customer interviews, feedback loops, and solution ideation. 

Required Qualifications 

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field — or equivalent experience (e.g., GitHub projects, personal portfolio). 

• Strong programming skills in Python (preferred), Java, or C++. 

• Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn. 

• Proficiency in data manipulation and analysis using Pandas, NumPy, and SQL. 

• Experience with cloud platforms (AWS, Azure, Google Cloud, OpenAI) and MLOps tools. 

• Solid understanding of algorithms, data structures, and software engineering principles. 

• Ability to work independently and collaboratively, with a strong sense of ownership and self-management. 

• Familiarity with NLP, computer vision, reinforcement learning, and large language models (LLMs). 

• Knowledge of data privacy, model interpretability, and ethical AI practices. 
  

• Contributions to open-source AI projects or published research are a plus. 

Skills & Technologies 

• Scripting & Automation: PowerShell, Python (Jinja), Power Automate, REWST, Zapier 

• APIs: REST (required), SOAP (optional), OpenAPI spec, Postman 

• AI Techniques: Retrieval-Augmented Generation (RAG), AI scoring (Model Performance Metrics), reinforcement learning 

• LLM Platforms: OpenAI, Claude, Gemini 

• Microsoft 365 Stack: CoPilot, Power Automate, Function Apps, Email integrations 

• Cloud & Serverless: Azure Function Apps 

Benefits (subject to eligibility and length of employment) 

• Health insurance allowance up to $400/month 

• Employer-paid group life insurance policy valued at $100,000 

• 3% employer match on retirement savings plan 

• Aflac individual accident insurance 

• High-speed internet reimbursement up to $40/month 

• $40/month cellular phone allowance 

• 8 paid holidays annually 

• Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service 

• Access to Safe Ride Home Program (Uber ridesharing)