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System Patient Experience Manager Jobs (NOW HIRING)

First Fertility

Patient Experience Coordinator

Plano, TX · On-site

$16.25 - $21.50/hr

Manage incoming calls and route them accurately to the right teams, prioritizing by urgency * Guide ... Proficiency with EHR systems or a demonstrated ability to learn software quickly * Familiarity with ...

CHAS Health

Patient Experience Specialist

Cheney, WA · On-site

$7.5K/mo

Determines needs of caller and manages calls appropriately. * Delivers accurate information about ... Maintains and utilizes a variety of health record indexes, storage and retrieval systems.

CHAS Health

$7.5K/mo

Determines needs of caller and manages calls appropriately. * Delivers accurate information about ... Maintains and utilizes a variety of health record indexes, storage and retrieval systems.

CHAS Health

$7.5K/mo

Determines needs of caller and manages calls appropriately. * Delivers accurate information about ... Maintains and utilizes a variety of health record indexes, storage and retrieval systems.

Right Coast Medical

Patient Experience Coordinator

TN · Remote

$18 - $23.50/hr

Role: Patient Experience Coordinator Mission We foster empathy, effectively communicate, and ... Can follow systems with precisionandcare. * Stay calm and patient even when others are not.

Allevio

Patient Experience Specialist

Bountiful, UT · On-site

$17 - $21.75/hr

Allevio Patient Experience Specialist At Allevio, we're on a mission to empower healthcare practice ... We specialize in streamlining core functions--like billing, compliance, patient management, and ...

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System Patient Experience Manager information

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How much do system patient experience manager jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for system patient experience manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

What is the difference between System Patient Experience Manager vs Patient Experience Coordinator?

AspectSystem Patient Experience ManagerPatient Experience Coordinator
CredentialsBachelor's degree in healthcare, healthcare management, or related field; certifications in patient experience preferredAssociate's or Bachelor's degree; certifications in patient relations or customer service beneficial
Work EnvironmentHealthcare facilities, hospitals, clinics, focusing on system-wide patient experience strategiesHospital departments or clinics, directly interacting with patients to improve service quality
Employer & Industry UsageHospitals, healthcare systems, clinics implementing patient experience programsHealthcare providers, outpatient clinics, hospitals focusing on patient satisfaction

The System Patient Experience Manager oversees the overall patient experience strategies across healthcare systems, focusing on policy development and system-wide improvements. In contrast, the Patient Experience Coordinator works directly with patients to address concerns and improve individual service experiences. Both roles are essential but differ in scope and responsibilities within healthcare settings.

What is a System Patient Experience Manager?

A System Patient Experience Manager is a healthcare professional responsible for overseeing and improving the overall patient experience across multiple facilities or departments within a healthcare system. They develop strategies, implement best practices, and coordinate initiatives to ensure that patients receive high-quality, compassionate care. Their work often involves collaborating with clinical and non-clinical staff, analyzing patient feedback, and measuring performance metrics to drive continuous improvement in patient satisfaction and care outcomes.

What are the key skills and qualifications needed to thrive as a System Patient Experience Manager, and why are they important?

To thrive as a System Patient Experience Manager, you need expertise in healthcare administration, patient relations, and data analysis, typically supported by a bachelor's or master's degree in healthcare management or a related field. Familiarity with patient feedback platforms, quality improvement tools, and accreditation systems such as Press Ganey or HCAHPS is essential. Strong leadership, problem-solving, and communication skills distinguish top performers in this role. These competencies are crucial for driving improvements in patient satisfaction, coordinating cross-departmental initiatives, and ensuring a consistently positive patient experience across the organization.

How does a System Patient Experience Manager typically collaborate with clinical and administrative teams to improve patient satisfaction?

A System Patient Experience Manager works closely with both clinical staff (such as nurses and physicians) and administrative teams to identify areas where patient interactions can be enhanced. This often involves facilitating training sessions, analyzing patient feedback data, and leading multidisciplinary meetings to address service gaps. By building strong relationships across departments, the manager ensures that best practices are implemented consistently, and that patient-centered initiatives align with organizational goals. Effective collaboration is essential for driving system-wide improvements in patient satisfaction and care quality.
More about System Patient Experience Manager jobs
What cities are hiring for System Patient Experience Manager jobs? Cities with the most System Patient Experience Manager job openings:
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System Patient Experience Manager jobs near you
Infographic showing various System Patient Experience Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $82,967 per year, or $39.9 per hour.
Patient Experience Coordinator

Patient Experience Coordinator

McLean Dermatology and Skincare Center

Mclean, VA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

McLean Dermatology and Skincare Center is a cutting-edge dermatology practice located in McLean, Virginia. Our providers specialize in adult and pediatric dermatology, skin cancer surgery, and cosmetic dermatology.
We are seeking a highly organized, professional, and patient-centered individual to join our administrative team. This role is ideal for someone interested in healthcare administration, medical practice operations, or a long-term career in the medical field.
Our front office team plays a critical role in shaping each patient's experience. We are looking for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in creating a calm, welcoming atmosphere.
Our Culture
As a privately owned practice, we prioritize mentorship, collaboration, and professional growth. We invest in teaching our philosophy of patient care daily and believe in creating a supportive, respectful work environment with strong leadership involvement.
Growth Opportunities
We are committed to developing our team members. Opportunities for cross-training and advancement may include:
• Front Office Lead
• Clinical cross-training
• Cosmetic coordination
• Practice operations support
What You'll Do
• Manage incoming calls on a multi-line system
• Schedule appointments in our cloud-based system
• Coordinate schedules for six providers
• Check patients in and verify insurance information
• Collect copays and process retail transactions
• Document detailed patient messages in our EHR
• Maintain accurate demographic and insurance records
• Support daily administrative operations
What You'll Bring
• Bachelor's degree completed or in progress preferred
• Strong multitasking and organizational skills
• Professional communication skills
• Interest in healthcare administration or the medical field
• Passion for patient-centered service
Benefits and Perks
• Health, Dental, and Vision Insurance
• 401(k) with match
• Paid Time Off
• Virtual fitness and mindfulness resources
• Generous skincare product discounts
• Complimentary cosmetic services
Position Details
• Full-time
• Some Saturdays required
• Primary location: McLean, VA
• Occasional coverage at our Potomac location (advance notice provided)
• One-year commitment required

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