ZipRecruiter

Log In

1

Switchboard Operator Jobs in Washington (NOW HIRING)

Beyer Kia of Falls Church

Cashier

Falls Church, VA

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Beyer Kia of Falls Church

Cashier

Falls Church, VA · On-site

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Beyer Kia of Falls Church

Cashier

Falls Church, VA · On-site

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Beyer Kia of Falls Church

Cashier

Falls Church, VA

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Beyer Kia of Falls Church

Cashier

Falls Church, VA · On-site

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

The Westchester Corporation

Be Seen First

Safety and Security Operations Supervisor

Washington, DC · On-site

$75K - $90K/yr

Essential Responsibilities Staff Supervision & Operations · Supervise and schedule Access Control Officers and Switchboard Operators to ensure continuous campus coverage · Recruit, train, and ...

Universal Health Services

RECEPTIONIST

Washington, DC · On-site

$17 - $21.75/hr

Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner ... Operating acute care inpatient facilities, behavioral health inpatient facilities, outpatient ...

UHS

RECEPTIONIST

Washington, DC · On-site

$16.50 - $21/hr

Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner ... Operating acute care inpatient facilities, behavioral health inpatient facilities, outpatient ...

previous pagenext page

Showing results 21-40

All JobsSwitchboard Operator JobsSwitchboard Operator Jobs in Washington

Switchboard Operator information

See Washington salary details

$10

$18

$27

How much do switchboard operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for switchboard operator in Washington is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What does a switchboard operator do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a switchboard operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

Do switchboard operators still exist?

Switchboard operators are now rare and mostly obsolete due to advances in automated telephone systems and digital communication technology. Some may still work in specialized or historical settings, but the role has largely been replaced by automated call routing and modern telephony systems.
More about Switchboard Operator jobs

What are the most commonly searched types of Switchboard Operator jobs in Washington?

The most popular types of Switchboard Operator jobs in Washington are:

What job categories do people searching Switchboard Operator jobs in Washington look for?

The top searched job categories for Switchboard Operator jobs in Washington are:

What cities in Washington are hiring for Switchboard Operator jobs?

Cities in Washington with the most Switchboard Operator job openings:

What are popular job titles related to Switchboard Operator jobs in WA?

For Switchboard Operator jobs in WA, the most frequently searched job titles are:

Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in Washington as of August 2026, with employment types broken down into 45% Full Time, 47% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $39,461 per year, or $19 per hour.

Cashier / Phone Operator / Full Time

Beyer Volvo of Falls Church

Falls Church, VA • On-site

$12.50 - $17/hr

Full-time

Re-posted 3 days ago

Job description

The Beyer Automotive Group is a family ran business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations.
Are you looking for a team-based environment and a great place to expand and grow your career? Apply today!
RESPONSIBILITIES:
  • Prepare sales and service gas tickets for the accounting department
  • Calculate and process the customer's bill using the dealership's computer system
  • High Visibility Position: Handle customer follow-up and complaints with integrity and poise
  • Verifies accuracy of the guest's bill using the dealership's computer system and closing paid tickets.
  • Maintains accurate vehicle inventory.
  • Filing daily
  • Switchboard operating
  • Ability to handle multiple tasks at once

REQUIREMENTS:
  • Computer Skills must be A+-proficiency in Excel and customer database interfaces.
  • Superior customer service skills
  • Excelling communication skills and high attention to detail
  • Ability to multi-task
  • High school diploma or equivalent
  • Proficiency in Microsoft Word and Excel
  • Dealership experience
  • Ability to work some evenings and weekends
  • Professional personal appearance

Apply