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Switchboard Operator Jobs in Seattle, WA (NOW HIRING)

Adventhealth

PRN PBX Operator Redmond

Redmond, WA · On-site

$14.31 - $21.46/hr

Work Experience: * 1+ experience in switchboard operations. [Required] Additional Information: Licenses and Certifications: Pay Range: $14.31 - $21.46 This facility is an equal opportunity employer ...

Marriott

Overnight Front Desk Manager

Seattle, WA · On-site

$19.25 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Uw

Patient Services Specialist 2

Seattle, WA

$24.30/hr

Performs a variety of admitting department tasks including: patient registration, general clerical support, customer service, and operating the switchboard. * Be a part of a team dedicated to ...

Marriott

Assistant Front Desk Manager

Seattle, WA

$20 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Uw

Patient Services Specialist 2

Seattle, WA

$24.30/hr

Performs a variety of ED department tasks including: patient registration, general clerical support, customer service, and operating the switchboard. * Be a part of a team dedicated to supporting UW ...

Marriott

Assistant Front Desk Manager

Seattle, WA

$20 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

MERCEDES-BENZ OF LYNNWOOD

Receptionist

Lynnwood, WA

$20 - $22/hr

As a family owned and operated business, our culture is defined by our shared beliefs in the ... Operate switchboard telephone system * Communicate with callers in a professional, friendly and ...

MERCEDES-BENZ OF LYNNWOOD

Receptionist

Lynnwood, WA

$20 - $22/hr

As a family owned and operated business, our culture is defined by our shared beliefs in the ... Operate switchboard telephone system * Communicate with callers in a professional, friendly and ...

MERCEDES-BENZ OF LYNNWOOD

Receptionist

Lynnwood, WA · On-site

$20 - $22/hr

As a family owned and operated business, our culture is defined by our shared beliefs in the ... Operate switchboard telephone system * Communicate with callers in a professional, friendly and ...

MERCEDES-BENZ OF LYNNWOOD

Receptionist

Lynnwood, WA

$20 - $22/hr

As a family owned and operated business, our culture is defined by our shared beliefs in the ... Operate switchboard telephone system * Communicate with callers in a professional, friendly and ...

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All JobsSwitchboard Operator JobsSwitchboard Operator Jobs in Seattle, WA

Switchboard Operator information

See Seattle, WA salary details

$10

$19

$27

How much do switchboard operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for switchboard operator in Seattle, WA is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

What Does a Switchboard Operator Do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a Switchboard Operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.
More about Switchboard Operator jobs
What are the most commonly searched types of Switchboard Operator jobs in Seattle, WA? The most popular types of Switchboard Operator jobs in Seattle, WA are:
What job categories do people searching Switchboard Operator jobs in Seattle, WA look for? The top searched job categories for Switchboard Operator jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Switchboard Operator jobs? Cities near Seattle, WA with the most Switchboard Operator job openings:
Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in Seattle, WA as of July 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $39,650 per year, or $19.1 per hour.

PRN PBX Operator Redmond

Adventhealth

Redmond, WA • On-site

$14.31 - $21.46/hr

Other

Re-posted 20 days ago

AdventHealth rating

7.4

Company rating: 7.4 out of 10

Based on 1,264 frontline employees who took The Breakroom Quiz

263rd of 890 rated healthcare providers

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:

PRN

Shift:

24 Hours (United States of America)

Address:

501 REDMOND RD NW

City:

ROME

State:

Georgia

Postal Code:

30165

Job Description:

Work Schedule: PRN, requires open availability for all shifts as needed.

  • Maintains and manages all incoming communications by answering calls professionally, forwarding them appropriately, and providing exceptional customer service to patients, visitors, physicians, and staff.
  • Coordinates after-hours operations by contacting key personnel as needed and maintaining accurate on-call schedules and staff contact information.
  • Monitors, responds to, and communicates hospital emergency codes, disaster alerts, and alarm systems in accordance with established procedures.
  • Executes overhead announcements accurately, efficiently, and with a high level of proficiency to support hospital operations and safety.
  • Maintains detailed operational call logs and communicates effectively with patients, families, and healthcare team members to ensure timely resolution of requests and issues.

Knowledge, Skills, and Abilities:

  • Basic understanding of numerous computer systems. [Required]
  • Must be proficient in the English language. [Required]
  • Ability to communicate effectively. [Required]
  • Customer service skills [Required].
  • Experience with Microsoft Office Suite [Required].
  • Ability to work with attention to detail in reading, writing, and computer tasks [Required].
  • Organizational and interpersonal skills [Required].
  • Ability to answer calls promptly, courteously, and accurately [Required].
  • Ability to follow both written and verbal instructions required.
  • Willingness to work flexible schedules, including nights, weekends, and holidays [Required].
  • Ability and willingness to adapt to change [Required].
  • Clear and precise speaking abilities [Required].


Education:

  • High School Grad or Equiv [Required]


Field of Study:
Work Experience:

  • 1+ experience in switchboard operations. [Required]


Additional Information:
Licenses and Certifications:

Pay Range:

$14.31 - $21.46

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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