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Switchboard Operator Jobs in Seattle, WA (NOW HIRING)

Adventhealth

PRN PBX Operator

Redmond, WA · On-site

$14.31 - $21.46/hr

High School Grad or Equiv Required Work Experience: * 1+ experience in switchboard operations. Required Pay Range: $14.31 - $21.46 This facility is an equal opportunity employer and complies with ...

Uw

Patient Services Specialist 2

Seattle, WA · On-site

$24.30/hr

Performs a variety of admitting department tasks including: patient registration, general clerical support, customer service, and operating the switchboard. * Be a part of a team dedicated to ...

Marriott

Overnight Front Desk Manager

Seattle, WA · On-site

$19.25 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Uw

Patient Services Specialist 2

Seattle, WA · On-site

$24.30/hr

Performs a variety of ED department tasks including: patient registration, general clerical support, customer service, and operating the switchboard. * Be a part of a team dedicated to supporting UW ...

K-1 Speed Inc

Track Operator

Tukwila, WA · On-site

$20.29 - $21.10/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities: * Provide ...

Verstela

Machine Operator

Auburn, WA

$19/hr

This Machine Operator position could be the perfect fit for you! Centrally located in Auburn, WA, a global manufacturing facility that produces laminated materials, labels, tapes, tags, and RFID ...

Autonomy Staffing

Machine Operator

Kent, WA

$23/hr

Production Operator -- (Swing Shift) Pay Rate: Direct Hire starting pay $23/hr (Swing Shift 3PM-11:30PM or 2PM-10:30PM 5 x 10s) $2-$3 pay bump after 90 days. About the role: We are hiring production ...

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All JobsSwitchboard Operator JobsSwitchboard Operator Jobs in Seattle, WA

Switchboard Operator information

See Seattle, WA salary details

$10

$19

$27

How much do switchboard operator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for switchboard operator in Seattle, WA is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What does a switchboard operator do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a switchboard operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

Do switchboard operators still exist?

Switchboard operators are now rare and mostly obsolete due to advances in automated telephone systems and digital communication technology. Some may still work in specialized or historical settings, but the role has largely been replaced by automated call routing and modern telephony systems.
More about Switchboard Operator jobs

What are the most commonly searched types of Switchboard Operator jobs in Seattle, WA?

The most popular types of Switchboard Operator jobs in Seattle, WA are:

What job categories do people searching Switchboard Operator jobs in Seattle, WA look for?

The top searched job categories for Switchboard Operator jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Switchboard Operator jobs?

Cities near Seattle, WA with the most Switchboard Operator job openings:

Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in Seattle, WA as of August 2026, with employment types broken down into 45% Full Time, 52% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $39,650 per year, or $19.1 per hour.

PRN PBX Operator

Redmond, WA • On-site

Adventhealth

7.4

Company rating: 7.4 out of 10

Based on 1,277 frontline employees who took The Breakroom Quiz

270th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Adventhealthexternal

$14.31 - $21.46/hr

Per diem

Re-posted 19 days ago

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:

PRN

Shift:

24 Hours (United States of America)

Address:

501 REDMOND RD NW

City:

ROME

State:

Georgia

Postal Code:

30165

Job Description:

Work Schedule: PRN, requires open availability for all shifts as needed.

  • Maintains and manages all incoming communications by answering calls professionally, forwarding them appropriately, and providing exceptional customer service to patients, visitors, physicians, and staff.

  • Coordinates after-hours operations by contacting key personnel as needed and maintaining accurate on-call schedules and staff contact information.

  • Monitors, responds to, and communicates hospital emergency codes, disaster alerts, and alarm systems in accordance with established procedures.

  • Executes overhead announcements accurately, efficiently, and with a high level of proficiency to support hospital operations and safety.

  • Maintains detailed operational call logs and communicates effectively with patients, families, and healthcare team members to ensure timely resolution of requests and issues.

Knowledge, Skills, and Abilities:

  • Basic understanding of numerous computer systems. Required

  • Must be proficient in the English language. Required

  • Ability to communicate effectively. Required

  • Customer service skills Required

  • Experience with Microsoft Office Suite Required

  • Ability to work with attention to detail in reading, writing, and computer tasks Required

  • Organizational and interpersonal skills Required

  • Ability to answer calls promptly, courteously, and accurately Required

  • Ability to follow both written and verbal instructions required.

  • Willingness to work flexible schedules, including nights, weekends, and holidays Required

  • Ability and willingness to adapt to change Required

  • Clear and precise speaking abilities Required

Education:

  • High School Grad or Equiv Required

Work Experience:

  • 1+ experience in switchboard operations. Required

Pay Range:

$14.31 - $21.46

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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