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Remote Switchboard Operator Jobs in Seattle, WA (NOW HIRING)

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Remote Switchboard Operator information

See Seattle, WA salary details

$10

$19

$27

How much do remote switchboard operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote switchboard operator in Seattle, WA is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Switchboard Operator?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What is a Remote Switchboard Operator job?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive in the Remote Switchboard Operator position, and why are they important?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are popular job titles related to Remote Switchboard Operator jobs in Seattle, WA? For Remote Switchboard Operator jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Switchboard Operator jobs in Seattle, WA look for? The top searched job categories for Remote Switchboard Operator jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Switchboard Operator jobs? Cities near Seattle, WA with the most Remote Switchboard Operator job openings:
Remote Switchboard Operator jobs near you
Infographic showing various Remote Switchboard Operator job openings in Seattle, WA as of July 2026, with employment types broken down into 40% Full Time, 57% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $39,650 per year, or $19.1 per hour.
Administrative Assistant

Administrative Assistant

Western Entrance Technology LLC

Auburn, WA • On-site, Remote

$21.63 - $26.44/hr

Full-time

Posted 16 days ago

Job description

Western Entrance Technology, LLC is seeking an Administrative Assistant to support daily administrative, scheduling, documentation, billing, purchasing, and customer support functions. This position works closely with managers, technicians, customers, vendors, accounting, and internal team members to help ensure service and project work is documented, scheduled, and communicated accurately.

This role is primarily office-based or remote/home-office based depending on business needs; however, candidates must be located in Washington State, preferably in the Seattle metro area, due to occasional in-office, local meeting, document handling, or business errand needs.

Key Responsibilities

  • Monitor service calls, voicemails, and service-related communications.

  • Assist with scheduling service work, technician assignments, customer appointments, and related operational activities.

  • Update calendars, trackers, records, and follow-up lists to support service and project workflows.

  • Create sales orders and purchase orders as directed.

  • Submit part order requests, track requested parts, and update internal records when materials are received.

  • Follow up on open purchase orders, missing documentation, billing questions, closeout items, and customer follow-up needs.

  • Provide customers with W-9s, certificates of insurance, safety documentation, new account applications, and related business documents as requested.

  • Assist with customer documentation tracking, including reseller permits and other required records.

  • Support accounting and billing workflows by gathering service information, purchase orders, photos, customer documentation, or other backup.

  • Handle confidential customer, financial, billing, and company information appropriately.

Qualifications

  • High school diploma or equivalent required.

  • Previous administrative, customer service, scheduling, service coordination, construction administration, or office support experience preferred.

  • Experience using Microsoft Office, Outlook, Excel, shared calendars, and electronic recordkeeping systems required.

  • Experience with Connecteam, customer portals, accounting systems, ERP systems, or similar business software preferred.

  • Strong attention to detail, accuracy, organization, and follow-up.

  • Ability to manage multiple priorities and adjust to changing service or scheduling needs.

  • Professional written and verbal communication skills.

  • Ability to identify missing information, ask clarifying questions, follow established procedures, and escalate issues timely.

Benefits and Perks

Western Entrance Technology offers a competitive benefits package, including:

  • Full coverage medical and dental for employees and partial coverage for eligible dependents

  • Voluntary vision coverage

  • Employee Assistance Program

  • 7 paid holidays

  • Paid vacation based on length of service

  • Paid sick leave provided in accordance with applicable state and local laws

  • Annual compensation and bonus programs

  • Safe harbor 401(k) with 4% match upon eligibility

  • Flexible scheduling options

Physical and Work Environment Requirements

This role requires frequent use of a computer, phone, email, calendar systems, spreadsheets, and electronic documents. The position may occasionally interact with warehouse, shop, or field operations areas and must follow applicable safety rules and PPE requirements when doing so.

Equal Opportunity Statement

Western Entrance Technology, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to any legally protected status.

Work Authorization:
Applicants must be legally authorized to work in the United States. We are unable to provide visa sponsorship at this time.