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Switchboard Operator Jobs in Utah (NOW HIRING)

GSP Retail Manufacturing

Machine Operator

Provo, UT · On-site

$16 - $18/hr

Digital Press Operators ** * ability to set-up and run a minimum of two different press types in accordance with GSP and industry specifications and complete necessary daily and weekly paperwork ...

GSP Marketing Technologies Inc

Machine Operator

Provo, UT · On-site

$16 - $18/hr

Digital Press Operators ** * ability to set-up and run a minimum of two different press types in accordance with GSP and industry specifications and complete necessary daily and weekly paperwork ...

Intrepid Potash

Sizing Operator

Moab, UT · On-site

$17 - $20.25/hr

The Sizing Operator will work in connection with other operators to ensure the production of consistently high-quality compacted potash at the most efficient levels possible. The Operator will ...

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See Utah salary details

$8

$15

$22

How much do switchboard operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for switchboard operator in Utah is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.63 per hour, depending on experience, location, and employer.

What does a switchboard operator do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a switchboard operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

Do switchboard operators still exist?

Switchboard operators are now rare and mostly obsolete due to advances in automated telephone systems and digital communication technology. Some may still work in specialized or historical settings, but the role has largely been replaced by automated call routing and modern telephony systems.
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For Switchboard Operator jobs in UT, the most frequently searched job titles are:

Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in Utah as of September 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,718 per year, or $15.2 per hour.

SEASONAL TRANSIT OPERATOR

Park City, UT • On-site

Park City Municipal Corporation
See more jobs at Park City Municipal Corporationexternal

$28 - $30/hr

Other

Re-posted 11 days ago

Job description

PAY RATE: $28.00-$30.00 PER HOUR

JOB SUMMARY:

Seasonal Transit Operators are responsible for the safe operation of buses and transportation of passengers over assigned routes throughout Park City and Summit County during high volume months. This position entails performing various related duties and specialized tasks as assigned, including Route Operations Coordinator, operator training, and paratransit operations. This is an at-will position that will conclude at the end of the winter season.

TYPICAL DUTIES:

  • Responsible for safely and efficiently operating buses on designated routes during daily shift assignments throughout Park City and Summit County.
  • Performs daily pre-trip and post-trip inspections of vehicles following Department of Transportation (DOT) and Federal Transportation Administration (FTA) regulations and communicates safety concerns and maintenance needs both verbally and in writing to the Fleet department to ensure the maximum safety of vehicles during operation.
  • Performs basic vehicle maintenance on a daily basis, such as maintaining appropriate levels of fuel, radiator coolant, oil, tire pressure, and cleaning the interior and exterior of the vehicle, including sweeping/mopping the interior as necessary, searching for lost articles, and cleaning windshield and windows.
  • Delivers superior customer service and functions as an ambassador for the City through professional and courteous interactions with coworkers, the public, and users of the transit system while adhering to all City and departmental safety policies and procedures.
  • Physically assists passengers boarding and unloading with different types of equipment, such as skis, bicycles, luggage, wheelchairs, etc., as requested and complies with Americans with Disabilities Act (ADA) requirements for transporting disabled passengers, such as announcing stops, offering assistance, securing wheelchairs, and equipment, etc.
  • As assigned, serves as the Mobility (Paratransit/Senior Service) Dispatcher position which includes, but is not limited to, answering phone calls, taking reservations, scheduling rides, responding to passenger requests and concerns, monitoring the two-way radio traffic of paratransit operators, resolving on-route issues and scheduling conflicts, and makes necessary decisions required for the smooth operation of the system with excellent judgment and professionalism.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Must be at least 21 years of age.
  • Ability to pass and maintain the Department of Transportation (DOT) Physical Requirements.
  • Safety-sensitive position requires mandatory and/or random drug and alcohol screenings.
  • Ability to pass and maintain valid Class B Commercial Driver’s License with passenger and air brake endorsements.
  • Safe driver with a valid driver’s license and no more than 2 moving violations in the past 3 years.
  • No convictions for driving under the influence of alcohol or any drugs within the past 10 years.
  • Able and willing to work day or evening shifts, weekends, and holiday shifts as assigned.
  • Able to prepare legible written reports of incidents and accidents.

PREFERRED QUALIFICATIONS:

  • Bilingual in English and Spanish.
  • At least one winter season as a Transit Operator with Park City Transit.
  • Working knowledge of Park City’s transit routes and operations.
  • Skilled and knowledgeable in the safe and efficient operation of multiple types and sizes of transit vehicles, including diesel and electric power plants, body-on-chassis vehicles, and low-floor transit coaches of varying lengths.

WORKING CONDITIONS:

  • The employee may occasionally be required to lift and move up to 50 pounds.
  • Specific vision abilities required by this job for safe maneuvering and operation of City buses and other vehicles. Ability to read traffic signs, observe passengers, and operate a vehicle during day and night-time conditions.
  • The employee works near moving vehicles, machinery, & mechanical parts.
  • Work is performed inside a bus and outdoor settings, in all weather conditions including extreme temperatures day and/or night.
  • Periodic/considerable exposure to stressful situations including passenger questions, complaints, and general transit operations and City information inquiries.
  • The noise level includes diesel engine noise, and passenger noise and is usually low to moderate.
  • Non-traditional working hours which include evenings and weekends.
  • Occasional on-call working hours including evenings and weekends.
  • Work includes day, swing, and night shifts, holidays, and weekends.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required by personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.


Compensation details: 28-30 Hourly Wage


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