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Switchboard Operator Jobs in Mississippi (NOW HIRING)

GI Alliance

Phone Operator Specialist (31732)

Flowood, MS · On-site

$13.50 - $17/hr

Position purpose Provide a full range of telephone switchboard duties, including triaging calls and ... Performs operator functions including triaging calls; connecting and transferring calls; setting up ...

Schwartz & Associates

Intake Operator Specialist

Columbus, MS · On-site

$17.25 - $23.25/hr

May operate communication systems such as telephone, switchboard, and intercom. * May be required to complete daily report for department, as well as any other log reports. * Documents on daily log ...

Terral RiverService

OPERATOR

Greenville, MS · On-site

$16 - $21/hr

The primary responsibilities include operating equipment such as forklifts, cranes, bobcats, front end loaders, and other specialized machinery. It is essential that the Equipment Operator adheres to ...

njr

Operator

Taylorsville, MS

$64K - $86K/yr

LEAF River, a subsidiary of New Jersey Resources is seeking an Operator responsible for operating gas handling, leaching system, and auxiliary equipment to maintain required pressures and flow rates ...

njr

Operator

Taylorsville, MS

$64K - $86K/yr

LEAF River, a subsidiary of New Jersey Resources is seeking an Operator responsible for operating gas handling, leaching system, and auxiliary equipment to maintain required pressures and flow rates ...

New Jersey Resources

Operator

Taylorsville, MS · On-site

$64K - $86K/yr

LEAF River, a subsidiary of New Jersey Resources is seeking an Operator responsible for operating gas handling, leaching system, and auxiliary equipment to maintain required pressures and flow rates ...

New Jersey Resources Corporation

Operator

Taylorsville, MS · On-site

$64K - $86K/yr

LEAF River, a subsidiary of New Jersey Resources is seeking an Operator responsible for operating gas handling, leaching system, and auxiliary equipment to maintain required pressures and flow rates ...

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Switchboard Operator information

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$8

$15

$23

How much do switchboard operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for switchboard operator in Mississippi is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.31 per hour, depending on experience, location, and employer.

What does a switchboard operator do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a switchboard operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

Do switchboard operators still exist?

Switchboard operators are now rare and mostly obsolete due to advances in automated telephone systems and digital communication technology. Some may still work in specialized or historical settings, but the role has largely been replaced by automated call routing and modern telephony systems.
More about Switchboard Operator jobs

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The most popular types of Switchboard Operator jobs in Mississippi are:

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The top searched job categories for Switchboard Operator jobs in Mississippi are:

What cities in Mississippi are hiring for Switchboard Operator jobs?

Cities in Mississippi with the most Switchboard Operator job openings:

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For Switchboard Operator jobs in MS, the most frequently searched job titles are:

Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in Mississippi as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,997 per year, or $15.9 per hour.

Patient Access Services - PBX Operator

Greenville, MS • On-site

Delta Health System-The Medical Center
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Delta Health System-The Medical Centerexternal

Other

Posted 4 days ago

Job description

Delta Health System is seeking a dedicated PBX Operator to join our patient-focused team.
Requirements:
  • Provides directory information and serves as a resource for callers intra-hospital and from the public
  • High school graduate or equivalent
  • Basic computer knowledge, data entry, and/or word processing
  • Excellent telephone skills.
  • One to three years experience as a switchboard operator; preferred
Delta Health System logo

About Delta Health System

Sourced by ZipRecruiter

Delta Health System facilities serve over 150,000 residents in 7 counties throughout Mississippi, Arkansas and Louisiana. Behind the region's best healthcare technology and comprehensive service lines, Delta Health System has over 1,100 dedicated employees that call their hospitals home. Our vision is one that fosters a high regard for self and others, commitment to care, dedication to service, innovation and recognition of those who fulfill these values. The team members at The Medical Center have the opportunity each and every day to make a difference in the lives they serve. Delta Health System depends on those who want to be the very best in their fields and provides them with every opportunity to do so. Our goal is to grow an expanded committed team. Come join us at Delta Health System where we care for our patients, providers and our employees.

Industry

Health care and social assistance and hospitals

Company size

501 - 1,000 Employees

Headquarters location

Greenville, MS, US

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