Mandatory Qualifications M(1) Holds a current State Certification as a Telecommunicatons Operator ... switchboard equipment or equivalent. M(2) Experience answering and transferring calls using a ...
Mandatory Qualifications M(1) Holds a current State Certification as a Telecommunicatons Operator ... switchboard equipment or equivalent. M(2) Experience answering and transferring calls using a ...
Dispatcher Pool - Part Time PK
MS · On-site
Mandatory Qualifications M(1) Holds a current State Certification as a Telecommunicatons Operator ... switchboard equipment or equivalent. M(2) Experience answering and transferring calls using a ...
Dispatcher Pool - Part Time PK
MS · On-site
Mandatory Qualifications M(1) Holds a current State Certification as a Telecommunicatons Operator ... switchboard equipment or equivalent. M(2) Experience answering and transferring calls using a ...
Parttime Switchboard Operator information
What is the difference between Parttime Switchboard Operator vs Parttime Receptionist?
| Aspect | Parttime Switchboard Operator | Parttime Receptionist |
|---|---|---|
| Credentials | Basic communication skills, sometimes a high school diploma | Basic communication skills, high school diploma often preferred |
| Work Environment | Call centers, office buildings, hospitals | Front desk, office reception areas, clinics |
| Employer & Industry Usage | Businesses with large call volumes, healthcare, corporate offices | Any organization with visitor or client interactions, healthcare, corporate |
Both roles involve communication and customer service, but a Parttime Switchboard Operator primarily manages phone systems and call routing, while a Parttime Receptionist handles visitor interactions and administrative tasks. The choice depends on whether the focus is on managing calls or greeting visitors.

Part-time
Re-posted 20 days ago
Job description
It requires a considerable degree of initiative and independent judgement within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations. Work may be done separately or in conjunction with other dispatchers and dispatchers may assist in training, teaching and basic operational equipment management.
- Serve as Dispatcher in the Campus Police Office, receive and respond to emergency and non-emergency calls, and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone and radio systems and computer-aided dispatch (CAD) systems, and walk-in traffic to the appropriate personnel or department in an effective and efficient manner when needed;
- Process and evaluate information received, prioritize calls and dispatches required units and/or agencies;
- Monitor and coordinate police unit activity and assignments via police radio frequencies;
- Maintain status and locations of public safety personnel;
- Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment;
- Manage the input of citations and traffic tickets into the CAD system in a timely and accurate manner;
- Create and maintain automated or manual logs of public safety communications activity;
- Access and enter sensitive data in local/state/national databases as necessary for investigative purposes;
- Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties;
- Keep informed of Official regulations, policies and procedures;
- Monitor campus security cameras for suspicious activity and direct Campus Police to the location;
- Supervise and or direct a student worker(s) assigned to the Campus Police Office;
- Operate the emergency siren/PA system, and ReGroup mass notification system as needed;
- Operate the College ID card system and reissue cards as needed;
- Perform other duties that may be assigned by Communications Officer in Charge or assigned by the Chief of Campus Police and Dean of Business Services.
M(2) Experience answering and transferring calls using a multiline phone system.
M(3) Proficiency using Microsoft Office, internet and Outlook.
M(4) Effective written and verbal communication skills.
M(5) Superior customer service skills.
M(6) Be at least 18 years of age.
M(7) Have a high school diploma or equivalent (GED).
D(2) Skills in multi-tasking, coordinating simultaneous mental, manual and visual activities.
D(3) Ability to establish and maintain effective working relationships with Campus Police personnel, outside law enforcement agencies and the public.
D(4) Position requires the satisfactory completion of a personal background investigation by law enforcement.
State and regional associations accredit Mississippi Gulf Coast Community College, and several programs are accredited nationally. Offerings include academic, technical degree, vocational skill and adult continuing education programs.
Administrative Assistant to the Chief of Police/
Dispatch Supervisor
P. O. Box 548
Perkinston, MS 39573
Phone: (601) 528-8440
Fax: (601) 928-6349
stephanie.purvis@mgccc.edu
About Mississippi Gulf Coast Community College
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
501 - 1,000 Employees
Headquarters location
Perkinston, MS, US
Year founded
1911