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Surf Management Jobs (NOW HIRING)

Market Manager Department: Residential Sales Job Status: Contractor Responsibilities: * Represent Surf Internet at local events, trade shows, and community pop-ups. * Engage potential customers to ...

IT Systems Manager

Laguna Beach, CA · On-site

$70K - $82K/yr

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community. As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

$11.25 - $15.25/hr

... Manage online order pickup Maintain a clean and well stocked dining room, including coffee station Organize and stock merch area Stock drink coolers and grab-n-go units Open and close station to Surf ...

Register

Millsboro, DE · On-site

$10.25 - $14/hr

... Manage online order pickup Maintain a clean and well stocked dining room, including coffee station Organize and stock merch area Stock drink coolers and grab-n-go units Open and close station to Surf ...

Register

Lewes, DE · On-site

$11.75 - $16/hr

... Manage online order pickup Maintain a clean and well stocked dining room, including coffee station Organize and stock merch area Stock drink coolers and grab-n-go units Open and close station to Surf ...

Showing results 41-60

Surf Management information

What is the difference between Surf Management vs Surf Instructor?

AspectSurf ManagementSurf Instructor
Required CredentialsManagement certifications, leadership skillsSurfing certifications, teaching skills
Work EnvironmentResort or surf camp management, overseeing operationsOn-the-beach instruction, direct interaction with students
Employer & Industry UsageResorts, surf schools, tourism companiesSurf schools, surf camps, outdoor recreation

Surf Management involves overseeing the operations of surf resorts or schools, focusing on business and staff coordination. In contrast, a Surf Instructor directly teaches surfing skills to clients. Both roles require surf-related certifications, but Surf Management emphasizes leadership and organizational skills, while Surf Instructors focus on teaching and safety. Understanding these differences helps job seekers identify the right career path in the surfing industry.

More about Surf Management jobs

What cities are hiring for Surf Management jobs?

Cities with the most Surf Management job openings:

What states have the most Surf Management jobs?

States with the most job openings for Surf Management jobs include:

Infographic showing various Surf Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Service Delivery Technician I - Ottawa

Surf Internet

Troy Grove, IL • On-site

$25.75 - $27/hr

Other

Re-posted 9 days ago


Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies


Job description

Overview
The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.
This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.
Reports To: Service Delivery Technician Supervisor
Department: Field Operations
Job Status: Non-Exempt
Location: Ottawa, IL
Responsibilities:
Technical Installation & Support
  • Perform FTTH fiber installations and some service repair calls at residential locations.
  • Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
  • Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
  • Troubleshoot basic fiber drop issues and connectivity problems.
  • Understand and apply basic electronics, connectivity principles, and diagnostic procedures.

Field Operations & Safety
  • Ability to competently climb ladders on poles and other network elements.
  • Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
  • Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
  • Work outdoors in various weather conditions, including rain, snow, heat, and ice.
  • Operate a company vehicle safely between job sites and in accordance with company policy.

Customer Interaction & Communication
  • Interact professionally and courteously with customers during all service calls.
  • Explain service details, billing, and equipment features; answer related questions.
  • Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
  • De-escalate and resolve repeat customer concerns and service complaints.
  • Promote Surf Internet products and services to generate upgrades or additional accounts.

Operational Support
  • Monitor job schedules, receive updates, and communicate using CRM and field service software.
  • Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
  • Provide accurate, timely updates and documentation of service tickets and job statuses.
  • Participate in regular team meetings, training sessions, and cross-department communications.
  • Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations.

Qualifications
  • High school diploma or equivalent
  • Valid driver's license with an acceptable driving record.
  • Ability to lift and maneuver objects 75+ lbs. regularly.
  • Willingness to travel up to 100% of the time across the service region.
  • Comfortable working at elevated heights and in adverse weather conditions.
  • Strong self-management, problem-solving, and customer service skills.
  • Experience with CRM software, Google Docs, and basic computer tools.
  • Must be able to work flexible schedules, including weekends and on-call rotations.
  • Regular, consistent, and punctual attendance is essential.

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