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Support Services Supervisor Jobs (NOW HIRING)

C&W Services

Support Services Supervisor

Dayton, OH · On-site

$80K - $84K/yr

Support Services Supervisor Location: Dayton, OH Salary: $80,000.00 - $84,000.00 per year, depending on experience. Hours: Monday - Thursday, 6:00AM - 4:30PM What's in it for me? Weekly pay on ...

Butte County

Support Services Supervisor

Oroville, CA · On-site

$50K - $68K/yr

The Support Services Supervisor position for the Butte County Department of Behavioral Health is a member of the department's Human Resources team. The incumbent directly oversees three Regular Help ...

FEMA

Support Services Supervisor

Washington, DC · On-site

JobSummary In this position you will work with Mission Support, Office of Chief Admin Officer, Accountable Property Support Services Division, Mail, Printing, & Graphics Branch. The ideal candidate ...

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Support Services Supervisor information

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$22.5K

$67.9K

$121K

How much do support services supervisor jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support services supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a support services supervisor?

Support Services Supervisors are professionals responsible for overseeing the daily operations of support staff in various settings, such as healthcare facilities, educational institutions, or corporate offices. They manage teams that handle essential services like housekeeping, maintenance, administrative support, or customer service. Their duties include scheduling, training, quality control, and ensuring compliance with organizational policies. By coordinating these support functions, they help ensure smooth and efficient operations within the organization.

What are the key skills and qualifications needed to thrive as a support services supervisor, and why are they important?

To thrive as a Support Services Supervisor, you need experience in facilities management, team leadership, and operational oversight, often supported by a relevant associate or bachelor's degree. Familiarity with work order management systems, scheduling software, and compliance protocols is typically required, along with certifications like OSHA or facility management credentials. Strong interpersonal, problem-solving, and organizational skills help you motivate teams and address service challenges efficiently. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and fostering a productive work environment.

What are some common challenges support services supervisors face when managing diverse teams?

Support Services Supervisors often oversee teams with varied backgrounds and skill sets, which can present challenges in ensuring consistent communication, maintaining high morale, and balancing workloads. It's important to foster an inclusive environment, provide clear expectations, and offer ongoing training to address differing needs and capabilities. Effective supervisors also regularly check in with team members to identify issues early and promote collaboration, which helps keep the team motivated and productivity high.

What is the difference between Support Services Supervisor vs Customer Service Manager?

AspectSupport Services SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or associate degree; certifications in customer service or support are a plusUsually requires a bachelor's degree; certifications in customer experience or management are common
Work EnvironmentSupports technical or operational support teams, often in call centers or service departmentsOversees customer service teams, often in retail, corporate, or service industries
Employer & Industry UsageUsed in industries like tech, healthcare, and manufacturing for support rolesCommon in retail, finance, and service sectors for customer relations

The Support Services Supervisor focuses on managing support teams that handle technical or operational issues, while the Customer Service Manager oversees customer relations and satisfaction. Both roles require strong communication skills, but the Support Services Supervisor is more technical, whereas the Customer Service Manager emphasizes customer experience management.

More about Support Services Supervisor jobs

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Cities with the most Support Services Supervisor job openings:

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What states have the most Support Services Supervisor jobs?

States with the most job openings for Support Services Supervisor jobs include:

What are popular job titles related to Support Services Supervisor jobs?

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Support Services Supervisor jobs near you
Infographic showing various Support Services Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

Support Services Supervisor

Syracuse, NY • On-site

Liberty Resources
See more jobs at Liberty Resourcesexternal

$70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Liberty Resources is currently seeking a Support Services Supervisor to work in our Integrated Health Care Clinic in Syracuse, NY.
Support Services Supervisor Position Summary:
Under the direction of the Clinic Site Director, the Support Services Supervisor oversees the daily operations of Targeted Case Management (TCM), Peer Support, Skill Building, and Same Day Access (SDA) services. This role ensures timely, person-centered access to care while coordinating non-clinical support services with clinical teams to promote integrated, high-quality service delivery.
Support Services Supervisor Job Responsibilities:
  • Provide leadership, supervision, coaching, and professional development for Targeted Case Management (TCM), Peer Support, and Skill Building staff to promote high-quality, person-centered service delivery.
  • Oversee Same Day Access (SDA) operations and the patient access continuum, ensuring timely intake, scheduling, engagement, and connection to behavioral health and support services.
  • Monitor productivity, access, quality, compliance, documentation, and patient experience metrics to ensure adherence to agency, CCBHC, Medicaid, and regulatory standards.
  • Collaborate with clinical teams, internal departments, and community partners to coordinate care, resolve barriers, and improve patient access, engagement, and continuity of care.
  • Evaluate workflows, implement process improvements, and support quality assurance initiatives to enhance operational efficiency and service outcomes.
  • Participate in recruitment, onboarding, staff meetings, required trainings, leadership activities, and other duties as assigned while ensuring safe, compliant program operations.

Support Services Supervisor Qualifications:
  • Master's degree in Social Work, Mental Health Counseling, Psychology, Healthcare Administration, Human Services, or a related field required.
  • Minimum of three years of supervisory experience in behavioral health, integrated care, or community mental health; experience in CCBHCs, care coordination, Targeted Case Management, Peer Support, or Skill Building preferred.
  • Knowledge of patient access, care coordination, quality improvement, documentation standards, and regulatory compliance.
  • Strong leadership, supervision, communication, critical thinking, and relationship-building skills, with proficiency in electronic health records, Microsoft Office, and other clinic technologies.
  • Valid New York State driver's license and reliable personal transportation required.

Salary: $70,000.00 annually.
We Offer:
  • A Collaborative and Supportive Team Atmosphere
  • Access to Quality Clinical Supervision
  • Opportunities to Enhance Clinical Growth and Advancement
  • Competitive Compensation and Paid Time Off package
  • Family Friendly Workplace
  • Medical/Dental/Vision Coverage
  • 401(k) Retirement Saving Plan

#INDIHC4
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO law.
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