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Support Services Supervisor Jobs (NOW HIRING)

Support Services Supervisor Location: Dayton, OH Salary: $80,000.00 - $84,000.00 per year, depending on experience. Hours: Monday - Thursday, 6:00AM - 4:30PM What's in it for me? Weekly pay on ...

Job Summary The Support Services Supervisor directs engineering department employees at the mine site level to support the mining operations by providing civil, reclamation, design, construction ...

Job Summary The Support Services Supervisor directs engineering department employees at the mine site level to support the mining operations by providing civil, reclamation, design, construction ...

Job Summary The Support Services Supervisor directs engineering department employees at the mine site level to support the mining operations by providing civil, reclamation, design, construction ...

JobSummary In this position you will work with Mission Support, Office of Chief Admin Officer, Accountable Property Support Services Division, Mail, Printing, & Graphics Branch. The ideal candidate ...

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Support Services Supervisor information

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$22.5K

$67.9K

$121K

How much do support services supervisor jobs pay per year?

As of Jul 28, 2026, the average yearly pay for support services supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a support supervisor?

A support services supervisor is a professional responsible for overseeing customer support teams, ensuring quality service, and managing daily operations. They often coordinate staff, handle escalated issues, and utilize support tools like CRM systems to improve service delivery.

What are Support Services Supervisors?

Support Services Supervisors are professionals responsible for overseeing the daily operations of support staff in various settings, such as healthcare facilities, educational institutions, or corporate offices. They manage teams that handle essential services like housekeeping, maintenance, administrative support, or customer service. Their duties include scheduling, training, quality control, and ensuring compliance with organizational policies. By coordinating these support functions, they help ensure smooth and efficient operations within the organization.

What is the difference between Support Services Supervisor vs Customer Service Manager?

AspectSupport Services SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or associate degree; certifications in customer service or support are a plusUsually requires a bachelor's degree; certifications in customer experience or management are common
Work EnvironmentSupports technical or operational support teams, often in call centers or service departmentsOversees customer service teams, often in retail, corporate, or service industries
Employer & Industry UsageUsed in industries like tech, healthcare, and manufacturing for support rolesCommon in retail, finance, and service sectors for customer relations

The Support Services Supervisor focuses on managing support teams that handle technical or operational issues, while the Customer Service Manager oversees customer relations and satisfaction. Both roles require strong communication skills, but the Support Services Supervisor is more technical, whereas the Customer Service Manager emphasizes customer experience management.

How much is the salary of a supervisor?

The salary of a Support Services Supervisor typically ranges from $45,000 to $70,000 annually, depending on experience, industry, and location. Supervisors often require strong communication and organizational skills and may oversee teams or departments within organizations.

What's the highest paying call center job?

Support Services Supervisors in call centers can earn higher salaries, especially with experience, advanced management skills, and certifications. Typically, roles such as Call Center Managers or Operations Managers in customer support tend to have the highest compensation within call center careers.

What are the key skills and qualifications needed to thrive as a Support Services Supervisor, and why are they important?

To thrive as a Support Services Supervisor, you need experience in facilities management, team leadership, and operational oversight, often supported by a relevant associate or bachelor's degree. Familiarity with work order management systems, scheduling software, and compliance protocols is typically required, along with certifications like OSHA or facility management credentials. Strong interpersonal, problem-solving, and organizational skills help you motivate teams and address service challenges efficiently. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and fostering a productive work environment.

What are some common challenges Support Services Supervisors face when managing diverse teams?

Support Services Supervisors often oversee teams with varied backgrounds and skill sets, which can present challenges in ensuring consistent communication, maintaining high morale, and balancing workloads. It's important to foster an inclusive environment, provide clear expectations, and offer ongoing training to address differing needs and capabilities. Effective supervisors also regularly check in with team members to identify issues early and promote collaboration, which helps keep the team motivated and productivity high.

How much do supervisors get paid per hour?

Support Services Supervisors typically earn between $20 and $35 per hour, depending on experience, location, and industry. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong communication and organizational skills.
More about Support Services Supervisor jobs
What cities are hiring for Support Services Supervisor jobs? Cities with the most Support Services Supervisor job openings:
What states have the most Support Services Supervisor jobs? States with the most job openings for Support Services Supervisor jobs include:
Infographic showing various Support Services Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.
Support Services Supervisor

Support Services Supervisor

C&W Services

Dayton, OH

$80K - $84K/yr

Full-time

Posted 10 days ago


Job description

Job Title

Support Services Supervisor

Job Description Summary

Who Are We?
C&W Services is the industry leader in cutting-edge maintenance and janitorial programs for facilities ranging corporate office portfolios and manufacturing plants to large public venues—keeping our client’s facility running smoothly all the time.
What’s The Job?
Title: Support Services Supervisor
Location: Dayton, OH
Salary: $80,000.00 - $84,000.00 per year, depending on experience.
Hours: Monday - Thursday, 6:00AM - 4:30PM
What’s in it for me?
Weekly pay on Fridays.
Comprehensive benefits day one, including Employee Perks and Daily Pay Program.
Advancement opportunities.
Training to work in a cutting-edge facility.
Company provided safety apparel and uniforms.

Job Description

Here are just a few things you can expect to do daily:  

  • Evaluate the work of those under and make recommendations on ways to improve. 

  • Evaluate processes and visit with employees on ways to improve processes. 

  • Visit with customers regarding issues in the areas under this Supervisor and how issues can be resolved. 

  • Completing inspections and Master Cleaning Schedules electronically. 

  • Prioritize/Schedule/Plan sanitation work. 

  • Communicate schedules to the teams. 

  • Meet with customer on regularly scheduled intervals, and as needed for emergencies, to assess customer needs, define team/employee performance levels and ensure customer satisfaction for assigned areas. 

  • Ensure safety of employees and company/customer property, to the greatest degree possible in the field. 

  • Assist with interviews for potential employees; make hiring recommendations to HR department. 

  • Conduct employee performance reviews. Assist employees with setting immediate work goals and career path goals. 

  • Disciplinary actions as needed. 

  • Maintain documentation for any employee issues that arise. Keep HR apprised of any potential issues in this area. 

  • Review and approve time-off requests. Appropriately schedule employee time off to ensure proper manpower levels. Inform employees of any denials of time off and explain reasoning to them. 

  • Ensure tour readiness, including schedules, customer needs, manpower etc. 

  • Address all team issues and take appropriate action. Be a continual resource to the teams. 

  • Maintain direct on-going communication with other company supervisors to ensure smooth workflow processes. 

  • Assist in the development of long-range planning in assist of the company’s goals and objectives 

  • Accept feedback from others, set goals to improve performance based upon this feedback. 

  • Inspires and motivates others to perform well. 

  • Exhibit objectivity and openness to others’ views. 

  • Take care of time off requests 

  • Continually look for work improvement processes, i.e., finding better, more efficient ways to achieve work goals and budgeting. 

  • Hands-on assistance when short on manpower 

  • Continually look for cost savings for the customer and company. 

  • Promote company functions and activities. Promote teamwork and unity within the company. 

  • Maintain confidentiality for C&W Services and customers of all work-related issues and plans. 

  • Assist with maintaining company property, and securing same, i.e., tools, vehicles, break rooms etc. 

  • Other duties and responsibilities as assigned by company and customer. 

What Makes Me Qualified?  

Don’t meet all of the requirements but are still interested in working for us? Please apply and we will review your resume for other roles!    

  • Education: Possess a high school degree or an approved GED 

  • Experience: Must possess a minimum of 5 years' experience in an industrial setting 

  • Additional Skills: Good facilitator skills and strong computer skills. Interpersonal skills with the ability to effectively work with all levels of the organization. Ability to lead work within cross-functional teams. 

What are the physical demands of the role?   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

  • The ability to observe details at close range (within a few feet of the observer).  

  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.  

  • Manual Dexterity — The ability to quickly grasp, manipulate, or assemble objects.  

  • Substantial lifting (up to 50 pounds) is required  

  • Ability to move for extended or continuous periods of time  

  • Ability to ascend and descend staircases, ladders, and/or step stools  

  • Ability to operate applicable hand tools, power tools, and equipment  

  • Ability to operate forklifts or other vehicles in a safe manner   

  • Ability to wear a respirator while performing job duties 

  • Communication/ Expression —The ability to communicate information and ideas so others will understand.  

  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). 

 What is the work environment?   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable employees with disabilities to perform the essential functions.     

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The employee is occasionally exposed to extreme heat and extreme cold, wet and/or humid conditions. The noise level in the work environment is usually very loud.   #INDCWS


C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”