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Support Services Supervisor Jobs (NOW HIRING)

C&W Services

Support Services Supervisor

Dayton, OH

$80K - $84K/yr

Support Services Supervisor Location: Dayton, OH Salary: $80,000.00 - $84,000.00 per year, depending on experience. Hours: Monday - Thursday, 6:00AM - 4:30PM What's in it for me? Weekly pay on ...

Labcorp

Support Services Supervisor

Wayne, NJ · On-site

$55K - $75K/yr

Labcorp is seeking a Support Services Supervisor to join our team in Wayne, NJ. Work Schedule: Monday - Friday availability between 5:00pm-5:00am, additional days and hours may be required Job ...

Labcorp

Support Services Supervisor

Wayne, NJ

$55K - $75K/yr

Labcorp is seeking a Support Services Supervisor to join our team in Wayne, NJ. Work Schedule: Monday - Friday availability between 5:00pm-5:00am, additional days and hours may be required Job ...

Empress EMS

Support Services Supervisor

Poughkeepsie, NY · On-site

$21/hr

In addition to carrying out the routine duties, the Lieutenant also serves as a Human Operations Leader in his/her EMS team, heavily focused on Key Performance Indicators. Utilizing this concept and ...

Labcorp

Lab Support Services Supervisor

Mobile, AL · On-site

Labcorp is seeking a Support Services Supervisor to join our team in Mobile, AL Work Schedule: Monday - Friday 8:00AM - 4:30PM (weekends as needed) Job Responsibilities * Supervise the day to day ...

Labcorp

Lab Support Services Supervisor

Mobile, AL

Labcorp is seeking a Support Services Supervisor to join our team in Mobile, AL Work Schedule: Monday - Friday 8:00AM - 4:30PM (weekends as needed) Job Responsibilities * Supervise the day to day ...

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Support Services Supervisor information

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$22.5K

$67.9K

$121K

How much do support services supervisor jobs pay per year?

As of Jul 7, 2026, the average yearly pay for support services supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a support supervisor?

A support services supervisor is a professional responsible for overseeing customer support teams, ensuring quality service, and managing daily operations. They often coordinate staff, handle escalated issues, and utilize support tools like CRM systems to improve service delivery.

What are Support Services Supervisors?

Support Services Supervisors are professionals responsible for overseeing the daily operations of support staff in various settings, such as healthcare facilities, educational institutions, or corporate offices. They manage teams that handle essential services like housekeeping, maintenance, administrative support, or customer service. Their duties include scheduling, training, quality control, and ensuring compliance with organizational policies. By coordinating these support functions, they help ensure smooth and efficient operations within the organization.

What is the difference between Support Services Supervisor vs Customer Service Manager?

AspectSupport Services SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or associate degree; certifications in customer service or support are a plusUsually requires a bachelor's degree; certifications in customer experience or management are common
Work EnvironmentSupports technical or operational support teams, often in call centers or service departmentsOversees customer service teams, often in retail, corporate, or service industries
Employer & Industry UsageUsed in industries like tech, healthcare, and manufacturing for support rolesCommon in retail, finance, and service sectors for customer relations

The Support Services Supervisor focuses on managing support teams that handle technical or operational issues, while the Customer Service Manager oversees customer relations and satisfaction. Both roles require strong communication skills, but the Support Services Supervisor is more technical, whereas the Customer Service Manager emphasizes customer experience management.

How much is the salary of a supervisor?

The salary of a Support Services Supervisor typically ranges from $45,000 to $70,000 annually, depending on experience, industry, and location. Supervisors often require strong communication and organizational skills and may oversee teams or departments within organizations.

What's the highest paying call center job?

Support Services Supervisors in call centers can earn higher salaries, especially with experience, advanced management skills, and certifications. Typically, roles such as Call Center Managers or Operations Managers in customer support tend to have the highest compensation within call center careers.

What are the key skills and qualifications needed to thrive as a Support Services Supervisor, and why are they important?

To thrive as a Support Services Supervisor, you need experience in facilities management, team leadership, and operational oversight, often supported by a relevant associate or bachelor's degree. Familiarity with work order management systems, scheduling software, and compliance protocols is typically required, along with certifications like OSHA or facility management credentials. Strong interpersonal, problem-solving, and organizational skills help you motivate teams and address service challenges efficiently. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and fostering a productive work environment.

What are some common challenges Support Services Supervisors face when managing diverse teams?

Support Services Supervisors often oversee teams with varied backgrounds and skill sets, which can present challenges in ensuring consistent communication, maintaining high morale, and balancing workloads. It's important to foster an inclusive environment, provide clear expectations, and offer ongoing training to address differing needs and capabilities. Effective supervisors also regularly check in with team members to identify issues early and promote collaboration, which helps keep the team motivated and productivity high.

How much do supervisors get paid per hour?

Support Services Supervisors typically earn between $20 and $35 per hour, depending on experience, location, and industry. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong communication and organizational skills.
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Support Services Supervisor jobs near you
Support Services Supervisor

Support Services Supervisor

Easterseals UCP

Wilmington, NC • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Do you have a passion for making a real difference in the lives of people living with mental health and substance use challenges? At Easterseals PORT Health (ESPH), we’re seeking a compassionate and dedicated full-time Support Services Supervisor to join our team in Eastern North Carolina. As a valued member of our collaborative and supportive team, we work together to transform the lives of individuals by providing a comprehensive range of services that treat the whole person and empower patients to find their way forward.

What You’ll Do

As the Support Services Supervisor, you will be responsible for leading, training, and supervising a team of Patient Service Coordinators (PSC’s) for front desk operations as well as the Call Center PSC’s. The Support Services Supervisor needs to be considered a subject matter expert on the PSC position to include insurance verification and eligibility as well as EHR system data accuracy. This position will cultivate an environment that is people-centered and will provide real-time, in-person support for their team both virtually and in-person. 

How You’ll Benefit  

Being part of our team means we value and encourage your personal growth and development. You’ll earn a competitive salary between $40,000 and $55,000 annually depending on your skills and experience. This full-time position is Monday-Friday from 8 am-5 pm. We also offer competitive benefits for benefits eligible positions. 

Our benefits include:

  • Paid time off and paid holidays
  • Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
  • Life Insurance, Disability Insurance and more
  • 403(b) Retirement Plan
  • Employee Assistance Program and Legal services, as needed
  • We are a Public Student Loan Forgiveness (PSLF) qualifier

What We’re Looking For

To join our team as the Support Services Supervisor you must have top-notch office administration experience, excellent communication and coaching skills and the ability to adapt to an ever-changing work environment as needed. We also require:

  • High school diploma or GED, Bachelor’s degree preferred
  • Previous supervisory or leadership experience
  • Minimum of two-years of behavioral health or medical office experience
  • Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work
  • This is a hybrid positions servicing our southern PORT Health region: Wilmington, Whiteville, Jacksonville, Morehead City

Ready to Apply?

Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com.

**Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!**

About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!

Apply