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Support Services Supervisor Jobs in Reston, VA (NOW HIRING)

JobSummary In this position you will work with Mission Support, Office of Chief Admin Officer, Accountable Property Support Services Division, Mail, Printing, & Graphics Branch. The ideal candidate ...

Environmental Services Supervisor

Arlington, VA ยท On-site

$25.37 - $41.09/hr

Environmental Services Supervisor is a working role in leading the work activities of cleaning ... support our employees and their families. VHC Health is committed to wage transparency and ...

Environmental Services Supervisor

Arlington, VA ยท On-site

$25.37 - $41.09/hr

Environmental Services Supervisor is a working role in leading the work activities of cleaning ... support our employees and their families. VHC Health is committed to wage transparency and ...

Develop and maintain positive working relationships with others, support team to reach common goals ... Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None ...

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Showing results 1-20

Support Services Supervisor information

See Reston, VA salary details

$23.4K

$70.6K

$125.9K

How much do support services supervisor jobs pay per year?

As of Sep 10, 2026, the average yearly pay for support services supervisor in Reston, VA is $70,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $94,700.00 per year, depending on experience, location, and employer.

What is a support services supervisor?

Support Services Supervisors are professionals responsible for overseeing the daily operations of support staff in various settings, such as healthcare facilities, educational institutions, or corporate offices. They manage teams that handle essential services like housekeeping, maintenance, administrative support, or customer service. Their duties include scheduling, training, quality control, and ensuring compliance with organizational policies. By coordinating these support functions, they help ensure smooth and efficient operations within the organization.

What are the key skills and qualifications needed to thrive as a support services supervisor, and why are they important?

To thrive as a Support Services Supervisor, you need experience in facilities management, team leadership, and operational oversight, often supported by a relevant associate or bachelor's degree. Familiarity with work order management systems, scheduling software, and compliance protocols is typically required, along with certifications like OSHA or facility management credentials. Strong interpersonal, problem-solving, and organizational skills help you motivate teams and address service challenges efficiently. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and fostering a productive work environment.

What are some common challenges support services supervisors face when managing diverse teams?

Support Services Supervisors often oversee teams with varied backgrounds and skill sets, which can present challenges in ensuring consistent communication, maintaining high morale, and balancing workloads. It's important to foster an inclusive environment, provide clear expectations, and offer ongoing training to address differing needs and capabilities. Effective supervisors also regularly check in with team members to identify issues early and promote collaboration, which helps keep the team motivated and productivity high.

What is the difference between Support Services Supervisor vs Customer Service Manager?

AspectSupport Services SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or associate degree; certifications in customer service or support are a plusUsually requires a bachelor's degree; certifications in customer experience or management are common
Work EnvironmentSupports technical or operational support teams, often in call centers or service departmentsOversees customer service teams, often in retail, corporate, or service industries
Employer & Industry UsageUsed in industries like tech, healthcare, and manufacturing for support rolesCommon in retail, finance, and service sectors for customer relations

The Support Services Supervisor focuses on managing support teams that handle technical or operational issues, while the Customer Service Manager oversees customer relations and satisfaction. Both roles require strong communication skills, but the Support Services Supervisor is more technical, whereas the Customer Service Manager emphasizes customer experience management.

What job categories do people searching Support Services Supervisor jobs in Reston, VA look for?

The top searched job categories for Support Services Supervisor jobs in Reston, VA are:

Infographic showing various Support Services Supervisor job openings in Reston, VA as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $70,639 per year, or $34 per hour.

Support Services Supervisor

Sterling, VA โ€ข On-site, Remote

Bureau of Safety and Environmental Enforcement
1 - 10 employees

$143K - $187K/yr

Full-time

Re-posted 19 days ago


Job description

Summary
This vacancy announcement is open to Marine Minerals Administration (former BSEE and BOEM) employees only.
You will serve as a Support Services Supervisor with Marine Minerals Administration.
Learn more about this agency
Duties
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- Oversee planning, guidance, and coordination of support services, including procurement of infrastructure, equipment, furniture, services, space management, facilities operations, and the Government Charge Card program.
- Provide full supervisory leadership for assigned employees, including setting priorities, assigning work, evaluating performance, counseling staff, administering leave, handling disciplinary actions, promoting team building, and ensuring timely, high-quality work.
- Manage leasing, space and facilities functions for BSEE National Capital (Washington DC and Virginia), Pacific and Alaska Regions, and coordinate/collaborate with the Gulf of America Region (GOAR) Facility Services Branch to assist in providing these functions for the GOAR Office and Gulf of America District offices. These functions include space utilization, planning, design, alterations, logistics, leasing coordination, building operations, emergency response, and development of policies, operating procedures, and program analyses.
- Coordinate and oversee construction, alterations, and repairs; develop or review design specifications (including AutoCAD work); evaluate plans and cost estimates; liaise with General Services Agency and contractors; and ensure projects meet schedules and agency needs. Ensure compliant acquisition and control of federal property, oversee physical inventories, identify safety hazards, provide safety instruction, review and report incidents, enforce Occupational Safety and Health Administration (OSHA) standards, and support Emergency Management and security responsibilities as assigned.
- Oversee building services contracts, supervise Unit contracting officer's technical representatives (CORs), monitor contractor performance, conduct inspections, recommend contract modifications, analyze operations, support budget planning, and ensure buildings are properly operated and maintained.
- Analyze and evaluate space requests, considering organizational structure, staffing, mission, program changes, locations, special requirements, and uses. Adheres to industry-wide project management principles as defined in the Project Management Body of Knowledge (PMBOK). While the Project Management Professional (PMP) certification is not a requirement for this position, it is encouraged as the knowledge aids in the performance of the duties.
Requirements
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Conditions of employment
  • Must be a U.S. Citizen or National.
  • Appointment subject to background investigation and favorable adjudication.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Direct Deposit participation required.
  • Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.
  • A financial disclosure report will be required within 30 days of appointment.

This is a supervisory position that may require completion of a supervisory probationary period.
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.
This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Qualifications:
All qualifications must be met by the closing date of this announcement - 09/09/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.
For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.
Minimum Qualification Requirements: To qualify for this position, you must meet the following Specialized Experience for the series to which you are applying.
To qualify for the GS-14 level, applicants must possess at least one full year of specialized experience equivalent to the GS-13 grade level in the Federal service, or comparable experience not gained through Federal service.
One year of specialized experience equivalent to at least the next lower level in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include:
  • Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge for developing and supporting budget planning, preparing procurement packages and ensuring the proper funding is allocated to facilitate the work of the organization.
  • Office management experience that included responsibility for directing a variety of support services such as move management, warehousing operations, oversight of vendors or trades, purchase of supplies and equipment, etc.
  • Business Process work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient and appropriate operation of an organization.

Education
This position does not allow substituting education for experience.
Additional information
Additional vacancies may be filled using this job announcement.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.