Support Services Supervisor Jobs in Reston, VA (NOW HIRING)

JobSummary

In this position you will work with Mission Support, Office of Chief Admin Officer, Accountable Property Support Services Division, Mail, Printing, & Graphics Branch. The ideal candidate for this position will demonstrate an extensive understanding of United States Postal and Mail Management Regulations, Printing, Publication Distribution, and Graphic support services and is comfortable using data analytical tools.

LowGrade

13

HighGrade

13

PromotionPotential

13

SubAgencyName

Mission Support, Office of Chief Admin Officer, Accountable Property Support Services Division

OrganizationCodes

HS/HSCB

Relocation

False

HiringPath

• fed-transition
• overseas
• fed-competitive
• disability
• land
• mspouse
• peace
• special-authorities
• vet

TotalOpenings

1

AgencyMarketingStatement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS. FEMA is calling all problem-solvers, relationship builders, and humanitarians! FEMA is a mission-driven, people-focused Agency. Our mission is to help people before, during, and after disasters. We coordinate with other federal, state, local, tribal, and territorial partners to make sure America is equipped to prepare for and respond to disasters. At FEMA we strive to reflect the diversity of the communities we serve. We are looking for citizens capable of bringing diverse perspective of thought, experience, or culture to help us achieve our mission. Everyday FEMA employees are inspired by that mission and are working tirelessly to make a difference. Come join us in a rewarding career where you can help make our nation safer, stronger, and more prepared! Visit www.careers.fema.gov for more information.

TravelCode

2

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• What will I do in this position if hired? In this position, you will work managing, and directing team members engaged in a variety of mail management, print, publications and graphics activities in order to recommend ways to improve efficiency and modernization strategies. Typical assignments include: Interpreting, creating, editing, and reviewing of instructions, policy, or directives in support of an agency wide national level program administration. Overseeing publications ordering, warehousing and distribution operations. Working with supply system/sources, budgetary, procurement regulations and procedures to include micro purchase card and contract requirements. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions. FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

Education

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.

Requirements

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust/ Moderate Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations. Please ensure you meet the qualification requirements described below. Key Requirements: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. Current federal employees must meet time-in-grade requirements. You must be able to obtain and maintain a Government credit card. You must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Please review the Additional Information section for additional key requirements.

Evaluations

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies needed to perform this job: Assigning, Monitoring and Evaluating Work Communication Leadership Representing the Agency Technical Proficiency If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. We recommend that you preview the online questions for this announcement before you start the application process. https://apply.usastaffing.gov/ViewQuestionnaire/12649468

HowToApply

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.) Interagency Career Transition Assistance Program (ICTAP/CTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP/CTAP eligible. View information about ICTAP/CTAP eligibility on OPM's Career Transition Resources website. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Well-Qualified is defined as those applicants who are rated with a minimum score of 85.00 for this position. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on the closing date of the announcement. To begin, click the "Apply Online" button on the job announcement posting. Follow the directions to register or login if you have an existing account. Submit all required documents and complete the assessment questionnaire. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. Upon completion of your application, you will receive an acknowledgement email. Applications and supporting documentation will not be accepted by mail or email. All application materials, including transcripts, must be in English. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application. Incentives may be offered depending on funding availability, the difficulty of positions to fill, and qualifications of applicants If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement. An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing fema-ocr-ra@fema.dhs.gov with "time sensitive" in the subject line. To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Review your job status on your Application Dashboard. Your application dashboard is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Applications and supporting documentation will not be accepted by mail or email. All application materials, including transcripts, must be in English. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application. Incentives may be offered depending on funding availability, the difficulty of positions to fill, and qualifications of applicants If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement. To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page. To view the announcement status or your application status: Review your job status on your Application Dashboard. Your application dashboard is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

WhatToExpectNext

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer. For information on the Federal employment application process, please visit the USA Jobs Help Center. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

RequiredDocuments

Do not include photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, gender, medical history, etc. Resumes that include any of this information will be disqualified. You must provide the following supporting documentation for your application package, including: Resume. Please limit your resume to five pages. Only the first five pages will be reviewed to determine eligibility and qualifications. Responses to the job questionnaire. You will be directed to the online job questionnaire during the application. Are you a current or former federal employee? Upload documentation that supports your eligibility. Award SF-50's do not include all the required information and will not be accepted. Are you eligible for appointment based on current or previous competitive status eligibility? We need to verify your competitive status eligibility and qualifications at the next lower level. You may need to upload multiple SF-50's, one that shows your competitive eligibility and another for time in grade: Competitive Eligibility: Submit an SF-50 that demonstrates your current or previous appointment to a permanent or conditional competitive service position, including your current or highest grade level, career or career conditional tenure and status in the competitive service, or proof of permanent appointment if applying based on an interchange agreement. We recommend submitting your last promotion SF-50, current SF-50, or within-grade increase SF-50. Time in grade: If you are applying for a higher grade, you may need to provide an additional SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held. Are you a current or former FEMA Stafford Act employee who is eligible for appointment based on the Disaster Recovery Reform Act (DRRA)? You may be eligible if you have served as a FEMA Stafford Act employee for three or