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Support Services Supervisor Jobs in Reston, VA (NOW HIRING)

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Support Services Supervisor information

See Reston, VA salary details

$23.4K

$70.6K

$125.9K

How much do support services supervisor jobs pay per year?

As of Jun 14, 2026, the average yearly pay for support services supervisor in Reston, VA is $70,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $94,700.00 per year, depending on experience, location, and employer.

What is a support supervisor?

A support services supervisor is a professional responsible for overseeing customer support teams, ensuring quality service, managing staff, and resolving complex issues. They often coordinate with other departments, utilize support tools like ticketing systems, and may require leadership skills and experience in customer service environments.

What is the highest salary of a supervisor?

The highest salary for a Support Services Supervisor can vary depending on the industry, location, and level of experience, but it typically ranges from $70,000 to over $100,000 annually in many regions. Senior supervisors with extensive experience and specialized skills may earn higher compensation, especially in large organizations or healthcare and technical sectors.

What are Support Services Supervisors?

Support Services Supervisors are professionals responsible for overseeing the daily operations of support staff in various settings, such as healthcare facilities, educational institutions, or corporate offices. They manage teams that handle essential services like housekeeping, maintenance, administrative support, or customer service. Their duties include scheduling, training, quality control, and ensuring compliance with organizational policies. By coordinating these support functions, they help ensure smooth and efficient operations within the organization.

What is the difference between Support Services Supervisor vs Customer Service Manager?

AspectSupport Services SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or associate degree; certifications in customer service or support are a plusUsually requires a bachelor's degree; certifications in customer experience or management are common
Work EnvironmentSupports technical or operational support teams, often in call centers or service departmentsOversees customer service teams, often in retail, corporate, or service industries
Employer & Industry UsageUsed in industries like tech, healthcare, and manufacturing for support rolesCommon in retail, finance, and service sectors for customer relations

The Support Services Supervisor focuses on managing support teams that handle technical or operational issues, while the Customer Service Manager oversees customer relations and satisfaction. Both roles require strong communication skills, but the Support Services Supervisor is more technical, whereas the Customer Service Manager emphasizes customer experience management.

How much is a supervisor paid per hour?

Support Services Supervisors typically earn between $15 and $30 per hour, depending on experience, location, and industry. Salaries may vary based on the size of the organization and specific responsibilities, with some roles offering additional benefits or overtime pay.

What are the key skills and qualifications needed to thrive as a Support Services Supervisor, and why are they important?

To thrive as a Support Services Supervisor, you need experience in facilities management, team leadership, and operational oversight, often supported by a relevant associate or bachelor's degree. Familiarity with work order management systems, scheduling software, and compliance protocols is typically required, along with certifications like OSHA or facility management credentials. Strong interpersonal, problem-solving, and organizational skills help you motivate teams and address service challenges efficiently. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and fostering a productive work environment.

What are some common challenges Support Services Supervisors face when managing diverse teams?

Support Services Supervisors often oversee teams with varied backgrounds and skill sets, which can present challenges in ensuring consistent communication, maintaining high morale, and balancing workloads. It's important to foster an inclusive environment, provide clear expectations, and offer ongoing training to address differing needs and capabilities. Effective supervisors also regularly check in with team members to identify issues early and promote collaboration, which helps keep the team motivated and productivity high.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain medical professionals like surgeons and anesthesiologists. These positions often require advanced skills, extensive experience, and sometimes certification or licensure, and they may involve high-pressure environments or freelance work with significant project-based earnings.
What are popular job titles related to Support Services Supervisor jobs in Reston, VA? For Support Services Supervisor jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Support Services Supervisor jobs in Reston, VA look for? The top searched job categories for Support Services Supervisor jobs in Reston, VA are:
Engineering Services Supervisor - Notional (Lubliniec, Poland)

Engineering Services Supervisor - Notional (Lubliniec, Poland)

Acuity International

Reston, VA • On-site

Other

Posted 14 days ago


Job description

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.

*This position is contingent upon successful contract award.

Location

Deploying to Lubliniec, Poland.

Primary Function

The Engineering Services Supervisor plans, controls, monitors, and executes Facilities Operations, Maintenance, and Repair within the program life cycle and supports the Mission Support Director to ensure satisfactory completion of project objectives.

Scope includes Power, Building Facility and Infrastructure, Roads and Grounds, Equipment Supply, Water and Wastewater, and Minor New Works services. The Engineering Services Supervisor oversees a variety of technical staff and subcontractor staff and functions, including but not limited to electrical engineers, civil engineers, mechanical engineers, electrical, structures department, HVAC department, plumbing department, water and sewer department, and power generation.

Duties and Responsibilities

  • Implement policies, practices, and revisions to existing policies and practices as required to meet company and contract requirements.
  • Manage the execution of Operations, Maintenance and Repair, and Construction projects to ensure the fulfillment of the contract obligation to include cost and quality.
  • Provide guidance and oversight to staff and subcontractors supporting all service
  • Develop and provide SOPs and SOP performance guidance.
  • With the project manager, and finance, track, coordinate, and monitor all PCOLs.
  • Ensure high customer satisfaction by providing quality, on-time performance, and the best return on investment.
  • Provide management guidance and control for efficiently utilizing human resources assignment, performance, morale, and overall welfare.
  • Identify required infrastructure work, including refurbishment, water distribution, water and wastewater systems, electrical distribution, power generation, etc.
  • Ensure efficient and appropriate use of the engineering department.
  • Manage training and development needs of new hires and existing staff.
  • Design and implement preventive maintenance programs for facilities and associated utilities.
  • Assist with vendor and customer relationships.
  • Collect and analyze data, report events and metrics, and information in detailed reports.
  • Ensure compliance with company policies and procedures and other practices set by upper management directives.
  • Perform other duties as assigned.

Job Qualifications

  • Certified Electrician certification required
  • 5+ years of overseas engineering services management experience required
  • Ability to manage multiple projects efficiently and accurately.
  • Strong self-starter.
  • Proficiency in Microsoft Project.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Sallyport Global Holdings

Acuity International logo

About Acuity International

Sourced by ZipRecruiter

Established in Reston, VA, US, Acuity International is an industry leader in providing advanced technology solutions and integrated logistics. The company prides itself on offering clients consulting services, software development, systems engineering, and strategic planning. Founded on the principle of delivering exceptional client service, Acuity International has since its inception been committed to adding value to its clients' businesses through thoughtful planning, product invention, and strategic partnerships.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reston, VA, US

Year founded

2021

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