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Support Services Supervisor Jobs (NOW HIRING)

Labcorp

Lab Support Services Team Lead

Buffalo, NY · On-site

$26 - $29/hr

Tuesday - Saturday 10:00am - 6:30pm Job Responsibilities: 1. Assists Support Services Supervisor with daily activities by assigning group and individual activities to the accessioning team. 2. ...

Labcorp

Support Service Supervisor

Charlotte, NC · On-site

Labcorp is seeking a Support Service Supervisor to join our team in Charlotte, NC Work Schedule ... Supervises daily activities related client pick-up services for LabCorp test samples * Monitors ...

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Support Services Supervisor information

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$22.5K

$67.9K

$121K

How much do support services supervisor jobs pay per year?

As of Jun 10, 2026, the average yearly pay for support services supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are Support Services Supervisors?

Support Services Supervisors are professionals responsible for overseeing the daily operations of support staff in various settings, such as healthcare facilities, educational institutions, or corporate offices. They manage teams that handle essential services like housekeeping, maintenance, administrative support, or customer service. Their duties include scheduling, training, quality control, and ensuring compliance with organizational policies. By coordinating these support functions, they help ensure smooth and efficient operations within the organization.

What is the difference between Support Services Supervisor vs Customer Service Manager?

AspectSupport Services SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or associate degree; certifications in customer service or support are a plusUsually requires a bachelor's degree; certifications in customer experience or management are common
Work EnvironmentSupports technical or operational support teams, often in call centers or service departmentsOversees customer service teams, often in retail, corporate, or service industries
Employer & Industry UsageUsed in industries like tech, healthcare, and manufacturing for support rolesCommon in retail, finance, and service sectors for customer relations

The Support Services Supervisor focuses on managing support teams that handle technical or operational issues, while the Customer Service Manager oversees customer relations and satisfaction. Both roles require strong communication skills, but the Support Services Supervisor is more technical, whereas the Customer Service Manager emphasizes customer experience management.

What are the key skills and qualifications needed to thrive as a Support Services Supervisor, and why are they important?

To thrive as a Support Services Supervisor, you need experience in facilities management, team leadership, and operational oversight, often supported by a relevant associate or bachelor's degree. Familiarity with work order management systems, scheduling software, and compliance protocols is typically required, along with certifications like OSHA or facility management credentials. Strong interpersonal, problem-solving, and organizational skills help you motivate teams and address service challenges efficiently. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and fostering a productive work environment.

What are some common challenges Support Services Supervisors face when managing diverse teams?

Support Services Supervisors often oversee teams with varied backgrounds and skill sets, which can present challenges in ensuring consistent communication, maintaining high morale, and balancing workloads. It's important to foster an inclusive environment, provide clear expectations, and offer ongoing training to address differing needs and capabilities. Effective supervisors also regularly check in with team members to identify issues early and promote collaboration, which helps keep the team motivated and productivity high.
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Support Services Supervisor jobs near you
Clinical Services Supervisor

Clinical Services Supervisor

Douglas Services LLC

Suwanee, GA • Remote

Part-time

Posted 9 days ago

Job description

Salary: $30-$60 per hour

Job Summary:

The Clinical Services Supervisor (CSS) is responsible for overseeing the delivery of Douglas Services LLC's Behavior Support Services (BSS) within the framework of Georgias Comprehensive Supports Waiver (COMP) and New Options Waiver (NOW) programs. This role ensures that behavior support services are provided in compliance with state and federal regulations, maintaining high standards of care for individuals with developmental disabilities.

Key Responsibilities:

  • Provide clinical oversight for Behavior Support Services (BSS) within the organization.
  • Ensure compliance with COMP and NOW Waiver Manuals and DBHDD policies.
  • Supervise and support behavior analysts and other professionals delivering behavior support services.
  • Conduct assessments and evaluations to develop individualized behavior support plans.
  • Collaborate with interdisciplinary teams to enhance service delivery and improve client outcomes.
  • Maintain accurate documentation and reports in accordance with Medicaid and DBHDD requirements.
  • Provide training and guidance to staff on best practices in behavior support services.
  • Participate in audits, reviews, and quality assurance initiatives to ensure service excellence.

Qualifications:

  • Licensure: Must hold a current state of Georgia license in one of the following fields:
    • Professional Counselor
    • Clinical Social Worker
    • Board-Certified Behavior Analyst (BCBA)
  • Experience: Minimum one (1) year of direct service delivery in behavior support services.
  • Advanced Training: Must have specialized training in behavior analytic techniques.

Preferred Skills:

  • Strong leadership and supervisory abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with diverse teams.
  • Proficiency in documentation and compliance reporting.
  • Knowledge: Strong understanding of Medicaid waiver programs, developmental disabilities, and behavioral health interventions

Employment Conditions:

  • Must pass background checks as required by DBHDD and Medicaid regulations.
  • Must complete required DBHDD provider training upon hiring.