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Support Services Supervisor Jobs (NOW HIRING)

Labcorp is seeking a Support Service Supervisor to join our team in Charlotte, NC Work Schedule ... Supervises daily activities related client pick-up services for LabCorp test samples * Monitors ...

Labcorp is seeking a Support Service Supervisor to join our team in Charlotte, NC Work Schedule ... Supervises daily activities related client pick-up services for LabCorp test samples * Monitors ...

Tuesday - Saturday 10:00am - 6:30pm Job Responsibilities: 1. Assists Support Services Supervisor with daily activities by assigning group and individual activities to the accessioning team. 2. ...

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Support Services Supervisor information

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$22.5K

$67.9K

$121K

How much do support services supervisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for support services supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are Support Services Supervisors?

Support Services Supervisors are professionals responsible for overseeing the daily operations of support staff in various settings, such as healthcare facilities, educational institutions, or corporate offices. They manage teams that handle essential services like housekeeping, maintenance, administrative support, or customer service. Their duties include scheduling, training, quality control, and ensuring compliance with organizational policies. By coordinating these support functions, they help ensure smooth and efficient operations within the organization.

What is the difference between Support Services Supervisor vs Customer Service Manager?

AspectSupport Services SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or associate degree; certifications in customer service or support are a plusUsually requires a bachelor's degree; certifications in customer experience or management are common
Work EnvironmentSupports technical or operational support teams, often in call centers or service departmentsOversees customer service teams, often in retail, corporate, or service industries
Employer & Industry UsageUsed in industries like tech, healthcare, and manufacturing for support rolesCommon in retail, finance, and service sectors for customer relations

The Support Services Supervisor focuses on managing support teams that handle technical or operational issues, while the Customer Service Manager oversees customer relations and satisfaction. Both roles require strong communication skills, but the Support Services Supervisor is more technical, whereas the Customer Service Manager emphasizes customer experience management.

What are the key skills and qualifications needed to thrive as a Support Services Supervisor, and why are they important?

To thrive as a Support Services Supervisor, you need experience in facilities management, team leadership, and operational oversight, often supported by a relevant associate or bachelor's degree. Familiarity with work order management systems, scheduling software, and compliance protocols is typically required, along with certifications like OSHA or facility management credentials. Strong interpersonal, problem-solving, and organizational skills help you motivate teams and address service challenges efficiently. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and fostering a productive work environment.

What are some common challenges Support Services Supervisors face when managing diverse teams?

Support Services Supervisors often oversee teams with varied backgrounds and skill sets, which can present challenges in ensuring consistent communication, maintaining high morale, and balancing workloads. It's important to foster an inclusive environment, provide clear expectations, and offer ongoing training to address differing needs and capabilities. Effective supervisors also regularly check in with team members to identify issues early and promote collaboration, which helps keep the team motivated and productivity high.
More about Support Services Supervisor jobs
What cities are hiring for Support Services Supervisor jobs? Cities with the most Support Services Supervisor job openings:
What states have the most Support Services Supervisor jobs? States with the most job openings for Support Services Supervisor jobs include:

Supervisor, Support Services

University of Utah Health

Salt Lake City, UT • On-site

Full-time

Medical, Retirement

Posted 19 days ago


University Of Utah Health rating

7.6

Company rating: 7.6 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

187th of 870 rated healthcare providers


Job description

Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the environment of the facility. Staff has minimal or no interaction with the patient/family during their visit and has no involvement in the coordination of medical treatment. Staff is tasked with materials management and/or maintenance of the overall conditions of the assigned facility. This position is not responsible for providing clinical patient care.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Hurry and apply today! Submit your application online, along with an updated resume.
University of Utah Health Careers - Apply HERE for Jobs
To be considered for this role, applicants must:
  • Upload their most recent updated resume
  • Include complete work history and relevant experience
  • Ensure their experience clearly reflects the required qualifications
  • Be able to meet the schedule, hours, and work location listed for this position

Why join University of Utah Health?
  • Competitive pay
  • Healthcare benefits starting on day one
  • 401(k) retirement plan
  • A work environment that values dedication, learning, and work-life balance
    Benefits Overview: https://employment.utah.edu/benefits/
    Parking Information: https://commuterservices.utah.edu/

Join our team and grow your career with us. Learn more about upcoming opportunities and events at uofuhealth.org/jobfairs.
What Happens Next
Your application will be under review. If selected to move forward, your resume may be shared with hiring managers for further consideration. A text or email is sent to you once your resume has been shared with the hiring manager for review.
Please continue to check your email for updates from HR regarding your application status.
  • Please be prepared to provide five professional references if selected for hire.

Responsibilities
Essential Functions
  • Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution.
  • Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary.
  • Evaluates job performance to ensure department job standards are being maintained.
  • Resolves problems, provides support, and expedites service to hospital departments.
  • Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy.
  • Maintains department records and prepares monthly reports.
  • Monitors, orders and maintains stock of department supplies and equipment.
  • Participates in hospital committees and meetings, as assigned.
  • May assist in budget preparation.
  • Performs additional duties of the department, as assigned.
Knowledge / Skills / Abilities
  • Ability to work flexible hours, including weekends and holidays.
  • Ability to quickly learn new procedures and processes.
  • Ability to prioritize and multi-task in a fast paced environment.
  • Ability to develop relationships with patients, guests, and co-workers.
  • Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected.
  • Demonstrated organization, human relations, and effective communication skills.

Qualifications
Required
  • Associate's degree in a related field, or the equivalency.
  • One (1) year of experience in a related area.
  • Depending upon department of hire, a valid, State of Utah Driver's License may be required.
  • Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required.

Qualifications (Preferred)
Preferred
  • One (1) year of experience in a supervisory capacity.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
  • This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another.
  • We are University of Utah Health. healthcare.utah.edu

Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

What University Of Utah Health employees say

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