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Exhibitor Services Supervisor Jobs (NOW HIRING)

Freeman

Manager Exhibitor Services

Atlanta, GA · On-site

Summary The Manager of Exhibitor Services is responsible for management of day-to-day Exhibitor ... supervisory and managerial roles Travel Requirements Travel 25% to 50% What We Offer The Freeman ...

Center Art

Building Services Supervisor

Seattle, WA · On-site

$26.63/hr

Respond to guest inquiries and provide information about the exhibition and surrounding area. * Any ... Previous supervisory or leadership experience preferred. * Ability to work a flexible schedule ...

Freeman

Event Experience Supervisor

New York, NY · On-site

Summary Responsible for leadership of Exhibitor Services work and employees on medium or large ... Must have 1+ years of Leadership and Staff Supervisory experience Travel Requirements Travel 25% to ...

ASM Global

Senior Retail & Bar Manager

San Francisco, CA · On-site

$80K - $85K/yr

Oversee concession managers, exhibitor service managers, bar managers, union and non-union supervisors, and operational support areas during events and non-event periods. * Attend planning meetings ...

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Exhibitor Services Supervisor information

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How much do exhibitor services supervisor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for exhibitor services supervisor in the United States is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Exhibitor Services Supervisor, and why are they important?

To thrive as an Exhibitor Services Supervisor, strong organizational skills, experience in event planning or management, and a background in customer service are essential, often supported by a relevant degree or equivalent experience. Familiarity with event management software, CRM systems, and floor plan design tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and a proactive approach help individuals excel in this client-facing role. These skills ensure smooth event operations, high exhibitor satisfaction, and efficient resolution of issues during complex events.

What are exhibitor services supervisors?

Exhibitor services supervisors are professionals responsible for overseeing the support and services provided to exhibitors at trade shows, conventions, or exhibitions. They coordinate logistics, manage exhibitor requests, ensure that booths are properly set up, and resolve any issues that arise during events. Their goal is to ensure a smooth experience for exhibitors and to facilitate effective communication between event organizers and participants. This role often involves supervising a team, handling customer service inquiries, and maintaining compliance with event policies.

How does an Exhibitor Services Supervisor typically collaborate with other departments during large events?

An Exhibitor Services Supervisor frequently works alongside event coordinators, operations teams, and technical staff to ensure that exhibitors’ needs are met before, during, and after an event. This collaboration involves coordinating logistics, resolving on-site issues, and facilitating communication between exhibitors and internal teams. Effective teamwork helps to deliver a seamless experience for exhibitors, which is crucial for the overall success of the event. Regular cross-department meetings and clear documentation of exhibitor requirements are common practices to ensure everyone is aligned.

What is the difference between Exhibitor Services Supervisor vs Exhibitor Services Coordinator?

AspectExhibitor Services SupervisorExhibitor Services Coordinator
ResponsibilitiesOversees exhibitor service staff, manages logistics, ensures smooth setup and breakdownAssists exhibitors with service requests, coordinates setup schedules, handles customer inquiries
CredentialsExperience in event services, strong communication skills, organizational abilitiesCustomer service experience, attention to detail, basic event logistics knowledge
Work EnvironmentLeads a team, on-site management during eventsSupports event operations, interacts directly with exhibitors

While both roles support exhibitor needs, the Exhibitor Services Supervisor focuses on team leadership and overall logistics management, whereas the Exhibitor Services Coordinator handles direct communication and coordination with exhibitors. The supervisor role typically requires more experience and leadership skills, making it suitable for those with a background in event services and team management.

More about Exhibitor Services Supervisor jobs
What job categories do people searching Exhibitor Services Supervisor jobs look for? The top searched job categories for Exhibitor Services Supervisor jobs are:
Exhibitor Services Supervisor jobs near you
Infographic showing various Exhibitor Services Supervisor job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 4% Internship, 73% As Needed, 1% Full Time, 12% Nights, and 1% Summer. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $54,542 per year, or $26.2 per hour.

Exhibitor Services Associate

Mass Convention CenterAuthority

Boston, MA • On-site

Full-time

Posted 24 days ago

Job description

Job Title: Exhibitor Services Associate
Department: Exhibitor Services
Reports to: Exhibitor Services Manager
FLSA: Non-Exempt
Grade: B

SUMMARY:
The Exhibitor Services Associate (ESA) plays a critical role in ensuring exhibitors' needs are met throughout the event lifecycle, from pre-event coordination to post-event follow-up. The position serves as the main point of contact for exhibitors, facilitating service orders and addressing inquiries to ensure smooth event operations. The ESA is responsible for managing exhibitor information, coordinating with internal teams, and providing on-site support during events. Additionally, the role involves troubleshooting technical issues, processing transactions, and assisting with billing and reporting. Ultimately, the ESA ensures a high level of customer satisfaction by providing efficient and effective support to exhibitors and contributing to the overall success of each event.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Exhibitor Service Coordination: Ensure timely and accurate completion of exhibitor service orders by managing requests, managing transactions (phone, email, or in-person), coordinating with service teams, and providing exceptional customer service, resulting in seamless event execution and a high level of exhibitor satisfaction.
  • Event Preparation: Maintain and update exhibitor lists in Momentus, ensuring that all necessary information (e.g., new exhibitors, booth changes, and contact details) is accurately entered and promptly updated to prevent order issues and ensure smooth service delivery and billing.
  • Onsite Event Support: Effectively support exhibitors during the event by assisting with service orders, ensuring booth setup accuracy, and escalating inquiries when necessary, contributing to a well-organized and successful event.
  • Post-Event Reporting and Billing: Prepare post-event reports highlighting successes, challenges, and solutions to improve exhibitor satisfaction, and ensure that all service order billing is closed within 24-48 hours to facilitate accurate financial processing.
  • Leadership Development: Contribute to the growth and development of junior colleagues by providing support, training, and mentorship, ensuring they have the necessary skills and knowledge to perform their duties effectively and maintain high standards of service.
  • Administrative Efficiency: Complete assigned projects in a timely and professional manner, ensuring the necessary actions are taken to support the Exhibitor Services Manager and overall team objectives, resulting in the smooth operation of exhibitor services and successful event outcomes.
  • Perform other work-related duties as directed by manager/supervisor

SUPERVISION RECEIVED: Supervision is provided by the Director of Guest & Exhibitor Services and the Exhibitor Services Manager, and includes assignment of duties, inspection of work, training, coaching, and performance evaluation.

MINIMUM ENTRANCE REQUIREMENTS:

  • High school diploma or equivalent required
  • Bachelor's degree or a minimum of one year of experience in customer service, hospitality, convention/events, or a related industry preferred
  • Proficiency in Microsoft Office, Adobe, and mobile applications, with strong technical aptitude to troubleshoot issues and learn event management/point of sale systems quickly
  • Strong verbal and written communication skills with the ability to collaborate effectively across all levels of the organization
  • Detail-oriented with strong organizational skills, problem-solving abilities, and critical thinking skills to adapt to various situations

WORK SCHEDULE: Standard business hours, with the understanding that schedules may vary based on operational needs. This may include occasional early mornings or late evenings to support events.

All positions within the MCCA are designated as on-site roles. As such, this position requires in-person attendance five days per week. Remote or hybrid work arrangements are not part of MCCA's operational model.

DRESS CODE: Business formal. Employees are expected to project dignity and decorum appropriate for public-facing leadership roles through professional dress and grooming.

PHYSICAL REQUIREMENTS: This position primarily involves sedentary office work with frequent use of standard office equipment and occasional movement around and travel to MCCA facilities. The role may require attending off-site meetings and occasionally lifting or carrying materials up to 15 pounds. Reasonable accommodations for qualified individuals with disabilities will be provided in accordance with MCCA’s accommodation policy and applicable laws.

EMPLOYMENT AT-WILL:

  • Employment with the MCCA is at-will. This means that either the employee or the MCCA may terminate the employment relationship at any time, with or without cause or notice, and nothing in this job description shall be interpreted to alter this at-will relationship.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

The Massachusetts Convention Center Authority (MCCA) is proud to be an equal opportunity employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, genetic information, or any other legally protected category.

If you require a reasonable accommodation during the application or interview process, or to perform essential job functions, please contact our Human Resources team at hr@massconvention.com