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Support Manager Jobs in Baton Rouge, LA (NOW HIRING)

ABC Case Management

Support Coordinator

Baton Rouge, LA · On-site

$37K - $39K/yr

... time management skills * must be a creative thinker to help families meet their needs * able to be an advocate for the participants * Must maintain a valid driver's license and reliable ...

Home Depot (Retail)

Store Support

Gonzales, LA · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Store Support Auto req ID: 300001166

Home Depot

Store Support

Baton Rouge, LA

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Gonzales, LA · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Gonzales, LA · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Baton Rouge, LA

Support Manager information

See Baton Rouge, LA salary details

$17.7K

$53.3K

$94.9K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Baton Rouge, LA is $53,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Baton Rouge, LA?

The most popular types of Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Support Manager jobs?

Cities near Baton Rouge, LA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,270 per year, or $25.6 per hour.

Support Coordinator

ABC Case Management

Baton Rouge, LA • On-site

$37K - $39K/yr

Full-time

Posted 21 days ago

Job description


EXPERIENCE & QUALIFICATIONS:

  • Bachelor's or Master's degree in a human services field, from a field-specific accredited institution including: Social Work, Nursing, Psychology, Education, Counseling, Child Life/Family Studies, Child Development, Family and Consumer Science, Social Services or Sociology, Philosophy, Substance Abuse, Vocational Rehabilitation, OR Bachelor's degree in liberal arts or general studies with 16 hours on a field listed above.
  • good communication skills
  • must be organized and have good time management skills
  • must be a creative thinker to help families meet their needs
  • able to be an advocate for the participants
  • Must maintain a valid driver’s license and reliable transportation and insurance.
  • must have the ability to function independently and as a team member


JOB DUTIES

  • will coordinate services via in person , telephone, e-mail and handwritten reports and letters with families and individuals
  • will develop a working rapport with all service providers
  • will coordinate and serve as Team Leader for the plan of care meetings
  • will develop, implement and monitor care plans
  • will travel to family homes or designated community areas for quarterly visits
  • will make monthly contact with families
  • will keep ongoing case notes regarding all contact with each family or provider