If so, our Defense Systems wants you to join our team as a Product Support Manager 1 and join our team of qualified, diverse individuals! The role will be based in Lake Charles, LA. Your duties ...
If so, our Defense Systems wants you to join our team as a Product Support Manager 1 and join our team of qualified, diverse individuals! The role will be based in Lake Charles, LA. Your duties ...
Store Support
Lake Charles, LA · On-site
$13.75 - $17.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Lake Charles, LA · On-site
$13.75 - $17.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Lake Charles, LA · On-site
$13.75 - $17.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Lake Charles, LA · On-site
$13.75 - $17.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
(Remote) Support Analyst
Iowa, LA · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...
(Remote) Support Analyst
Iowa, LA · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...
(Remote) Support Analyst
Iowa, LA · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...
(Remote) Support Analyst
Iowa, LA · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...
... management * Assist parents in identifying and enhancing support networks and coping strategies ... Implement the youth's Plan of Care on an ongoing basis * Participate in collaborative meetings with ...
Quick apply
... management * Assist parents in identifying and enhancing support networks and coping strategies ... Implement the youth's Plan of Care on an ongoing basis * Participate in collaborative meetings with ...
Court Support Specialist
Iowa, LA · On-site +1
$15/hr
The Court Support team works with courts all throughout the country to ensure that upwards of 100 ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...
Court Support Specialist
Iowa, LA · On-site +1
$15/hr
The Court Support team works with courts all throughout the country to ensure that upwards of 100 ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...
Support Coordinator - Finance
Lake Charles, LA · On-site
$16/hr
Support Coordinator - Finance Job no: 495600 Work type: Staff Full-Time Location: Lake Charles, LA ... Manager to coordinate annual asset inventory review for the college as well as tagging assets ...
Support Coordinator - Finance
Lake Charles, LA · On-site
$16/hr
Support Coordinator - Finance Job no: 495600 Work type: Staff Full-Time Location: Lake Charles, LA ... Manager to coordinate annual asset inventory review for the college as well as tagging assets ...
Support Coordinator - Finance Apply now Job no: 495600 Work type: Staff Full-Time Location: Lake ... Serves as Property Control Manager to coordinate annual asset inventory review for the college as ...
Support Coordinator - Finance Apply now Job no: 495600 Work type: Staff Full-Time Location: Lake ... Serves as Property Control Manager to coordinate annual asset inventory review for the college as ...
User Support Specialist
Lake Charles, LA · On-site
Support user account management including password resets, access permissions, and system provisioning. * Assist with onboarding and offboarding processes by configuring user accounts, devices, and ...
User Support Specialist
Lake Charles, LA · On-site
Support user account management including password resets, access permissions, and system provisioning. * Assist with onboarding and offboarding processes by configuring user accounts, devices, and ...
Production Support Engineer
Lake Charles, LA · On-site
$38.50 - $50.25/hr
Independently manage and complete assigned projects, delivering results within agreed timelines and ... Support the development of operating procedures; review and validate training material;update ...
Production Support Engineer
Lake Charles, LA · On-site
$38.50 - $50.25/hr
Independently manage and complete assigned projects, delivering results within agreed timelines and ... Support the development of operating procedures; review and validate training material;update ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To: Home Director I & II Classification: Full-Time FLSA Status ... money management, including budgeting, banking, and shopping. * Assist individuals served with ...
Quick apply
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To: Home Director I & II Classification: Full-Time FLSA Status ... money management, including budgeting, banking, and shopping. * Assist individuals served with ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To: Home Director I & II Classification: Full-Time FLSA Status ... Work assigned shifts as required by management. * Attend all training classes as required. * Other ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To: Home Director I & II Classification: Full-Time FLSA Status ... Work assigned shifts as required by management. * Attend all training classes as required. * Other ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional I Reports To: Home Director I & II Classification: Full-Time FLSA ... money management, including budgeting, banking, and shopping. * Assist individuals served with ...
Quick apply
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional I Reports To: Home Director I & II Classification: Full-Time FLSA ... money management, including budgeting, banking, and shopping. * Assist individuals served with ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional I Reports To: Home Director I & II Classification: Full-Time FLSA ... Work assigned shifts as required by management. * Attend all training classes as required. * Other ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional I Reports To: Home Director I & II Classification: Full-Time FLSA ... Work assigned shifts as required by management. * Attend all training classes as required. * Other ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To : Home Director I & II Classification : Part-Time FLSA ... management, including budgeting, banking, and shopping. ● Assist individuals served with daily ...
Quick apply
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To : Home Director I & II Classification : Part-Time FLSA ... management, including budgeting, banking, and shopping. ● Assist individuals served with daily ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To : Home Director I & II Classification : Part-Time FLSA ... management, including budgeting, banking, and shopping. • Assist individuals served with daily ...
Direct Support Professional
Lake Charles, LA · On-site
$11 - $12.05/hr
Direct Support Professional Reports To : Home Director I & II Classification : Part-Time FLSA ... management, including budgeting, banking, and shopping. • Assist individuals served with daily ...
Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools * Stay current with VFD technologies, software updates, and industry ...
Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools * Stay current with VFD technologies, software updates, and industry ...
DSW (Direct Support Worker)
Lake Charles, LA · On-site
$10.50/hr
Title: DSW (Direct Support Worker) Location: Lake Charles, Sulphur, LA Schedule: Full Time, ... Fine motor dexterity to assist with grooming, dressing, feeding, medication management, and ...
Quick apply
DSW (Direct Support Worker)
Lake Charles, LA · On-site
$10.50/hr
Title: DSW (Direct Support Worker) Location: Lake Charles, Sulphur, LA Schedule: Full Time, ... Fine motor dexterity to assist with grooming, dressing, feeding, medication management, and ...
DSW (Direct Support Worker)
Lake Charles, LA · On-site
$10.50/hr
Provide personal care support including bathing, grooming, dressing, oral hygiene, toileting, etc ... Fine motor dexterity to assist with grooming, dressing, feeding, medication management, and ...
Quick apply
DSW (Direct Support Worker)
Lake Charles, LA · On-site
$10.50/hr
Provide personal care support including bathing, grooming, dressing, oral hygiene, toileting, etc ... Fine motor dexterity to assist with grooming, dressing, feeding, medication management, and ...
Support Manager information
See Welsh, LA salary details
$19.8K - $27.6K
9% of jobs
$27.6K - $35.5K
15% of jobs
$36.4K is the 25th percentile. Wages below this are outliers.
$35.5K - $43.3K
14% of jobs
$43.3K - $51.2K
9% of jobs
The median wage is $55.1K / yr.
$51.2K - $59.1K
9% of jobs
$59.1K - $66.9K
10% of jobs
$66.9K - $74.8K
11% of jobs
$75.4K is the 75th percentile. Wages above this are outliers.
$74.8K - $82.6K
6% of jobs
$82.6K - $90.5K
14% of jobs
$90.5K - $98.4K
2% of jobs
$98.4K - $106.2K
3% of jobs
$19.8K
$59.6K
$106.2K
How much do support manager jobs pay per year?
What does a support manager do?
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
What is the role of a support manager?
What cities near Welsh, LA are hiring for Support Manager jobs?
Cities near Welsh, LA with the most Support Manager job openings:

Manager Product Support 1 - Days / Nights
Lake Charles, LA • On-site
8.3
Based on 368 frontline employees who took The Breakroom Quiz
66th of 545 rated manufacturers
People enjoy working here
Good employer
Recommended by students
Recommended by parents
Respectful managers
Full-time
Medical, Life, PTO
Re-posted 17 days ago
Job description
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same.We do the right thing:upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team.We do what we promise:holding yourself and others accountable to meet predictable and balanced results.We commit to shared success:operating as OneNG and removing barriers for our teams. Finally,We pioneer:setting a vision that shapes the future and inspires others.
Are you interested in expanding your career through experience and exposure, all the while supporting a mission that seeks to ensure the security of our nation and its allies? If so, then Northrop Grumman may be the place for you. As a leading global security company providing innovative systems, products and solutions to customers worldwide, Northrop Grumman offers an extraordinary portfolio of capabilities and technologies. Here at Northrop Grumman, we are comprised of professionals that bring different perspectives, are curious about the world, accepting each other, and understand that the more ideas, backgrounds, and experiences we bring to our work, the more innovative we can be. As we continue to build our talented workforce we look for professionals that exemplify our core values, leadership characteristics, and approach to innovation.
Are you ready to put your Managerial experience to work at Northrop Grumman? If so, our Defense Systems wants you to join our team as a Product Support Manager 1 and join our team of qualified, diverse individuals! The role will be based in Lake Charles, LA.
Your duties include, but not limited to:
You will have direct supervisory or management responsibilities for one integrated support element. This will include systems analysis, spares, provisioning, technical data, training, maintenance or modifications, support equipment and facilities.
You will be responsible for daily operations of a team or work unit (direct supervision of the staff, assignment of work, schedules, day-to-day workflow, and operating costs).
Responsible for cost, schedule, and technical performance of a specific unit or work package; life cycle support type contract or broad responsibility for all aspects of program performance on a delivery order or small technical services-type contract.
Basic Qualifications:
High school diploma or equivalent and 10 years of relevant experience; or Bachelor's Degree and 7 years of relevant experience; or Masters degree and 5 years of relevant experience.
Must have and maintain a valid driver's license.
Proficient in MS Excel, Word, PowerPoint is required.
Must be willing to work a flexible work schedule that may include extended shifts, nights, holidays, weekends and support on-call status when necessary.
Experience managing property and/or support equipment.
Experience with procurement of consumables, tooling, and repair tooling.
Experience in min/max shelf stock analysis and recommendation.
Experience with asset management and distribution between multiple locations CONUS and OCONUS.
Preferred Qualifications:
Aviation and Aerospace Industry Operational Logistics supervisory experience.
Military experience in a logistics discipline to include deployments in a multi-level environment.
Experience with the procurement of consumables and aviation tooling requirements.
Experience managing government property.
SAP knowledge and experience.
Ability to demonstrate independent creative thinking and problem-solving capabilities. Experience leading continuous improvement initiatives that drive change in an organization.
Experience managing subcontractors/vendors that support the organizations mission.
Demonstrated experience managing multiple concurrent tasks or workstreams, meeting deadlines in both independent and team environments.
Experience in the aerospace/defense industry or within the Department of Defense.
Knowledge and experience in DOD acquisition.
Experience using military DD Form 1149 is required for accepting GFP equipment.
Familiarity with basis of estimates and proposal development.
About Northrop Grumman
Sourced by ZipRecruiter
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.
Industry
Space research administration
Company size
10,000+ Employees
Headquarters location
Falls Church, VA, US
Year founded
1939
Website
What Northrop Grumman employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom