ZipRecruiter

Log In

1

Support Manager Jobs in Slidell, LA (NOW HIRING)

Insperity

Application Support Analyst

New Orleans, LA · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role partners closely with business units, software vendors, and IT teams to provide technical support, manage system configurations, coordinate upgrades and implementations, and drive ...

Insperity

Application Support Analyst

New Orleans, LA

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role partners closely with business units, software vendors, and IT teams to provide technical support, manage system configurations, coordinate upgrades and implementations, and drive ...

Positive Concepts LLC

Support Coordinator

Slidell, LA · On-site

  • Retirement

Benefits: * 401(k) Positive Concepts is looking for a Support Coordinator/Case Manager for the Northshore area to coordinate the supports and services for individuals with developmental disabilities.

Positive Concepts LLC

Support Coordinator

Slidell, LA · On-site

Positive Concepts is looking for a Support Coordinator/Case Manager for the Northshore area to coordinate the supports and services for individuals with developmental disabilities. Applicants must ...

Positive Concepts LLC

Support Coordinator

Slidell, LA · On-site

Positive Concepts is looking for a Support Coordinator/Case Manager for the Northshore area to coordinate the supports and services for individuals with developmental disabilities. Applicants must ...

Home Depot

Store Support

Slidell, LA

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Slidell, LA · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Covington, LA

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

New Orleans, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Covington, LA · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Picayune, MS · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

New Orleans, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

New Orleans, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Slidell, LA

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Picayune, MS

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Slidell, LA · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

next page

Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Slidell, LA

Support Manager information

See Slidell, LA salary details

$19.5K

$58.8K

$104.9K

How much do support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for support manager in Slidell, LA is $58,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $78,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Slidell, LA?

The most popular types of Support jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Support Manager jobs?

Cities near Slidell, LA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Slidell, LA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,840 per year, or $28.3 per hour.

Application Support Analyst

Insperity

New Orleans, LA • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Insperity rating

7.8

Company rating: 7.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

148th of 492 rated business services

Job description

General information
Client / Corporate
Client
Work Mode
Full-Remote
Name
Application Support Analyst
Job ID
22053
City
New Orleans
Published date
24-Jul-2026
State
Louisiana
Country
United States
Description & Requirements
Application Support Analyst
Liberty Bank is seeking an Application Support Analyst as the primary technology resource for the bank's business applications, ensuring critical banking, lending, digital banking, and operational systems remain secure, reliable, and aligned with organizational objectives. This role partners closely with business units, software vendors, and IT teams to provide technical support, manage system configurations, coordinate upgrades and implementations, and drive continuous improvement initiatives.
The ideal candidate combines strong analytical and problem-solving skills with an understanding of banking operations, leveraging technology to enhance efficiency, support business growth, and deliver exceptional service across the organization.
Best-in-Class Benefits and Culture:
We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation of $65,000 - $80,000 depending on experience, and an extensive benefits package including:
  • Comprehensive Medical, Dental, Vision, and Life Insurance
  • Solid Work/Life Balance, including PTO and paid holidays
  • Financial wellness, including an FSA, 401 (k) and match, Educational Reimbursement, and Life Insurance
  • Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance
  • Growth opportunities, including Training and Development and Leadership Development
  • Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and Free and reduced-rate bank services

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
To thrive, you should have:
  • Associate's or Bachelor's degree in Information Technology, Computer Science, Business, Finance, or a related field preferred. Minimum 3-5 years of application support, systems administration, or business systems experience.
  • Strong analytical and problem-solving abilities with experience diagnosing application issues, identifying root causes, and implementing effective solutions to support business operations.
  • Knowledge of application administration, system configuration, user access management, and troubleshooting, with the ability to translate business requirements into practical technology solutions.
  • Excellent communication and relationship-building skills with a proven ability to collaborate effectively with business users, vendors, and cross-functional technical teams.
  • Experience managing multiple priorities, projects, and deadlines in a fast-paced environment while maintaining a strong focus on customer service, process improvement, and operational efficiency.
  • Proficiency with Microsoft Office applications and enterprise business systems; experience with Fiserv, Salesforce, LaserPro, digital banking, treasury management, or lending platforms preferred.

Your responsibilities as the Application Support Analyst will include:
  • Serve as the primary administrator and support resource for assigned banking applications, providing technical support, troubleshooting system issues, maintaining configurations, and ensuring optimal application performance and availability.
  • Partner with business units to gather requirements, analyze processes, and recommend technology solutions, workflow enhancements, and automation opportunities that improve efficiency and support business objectives.
  • Act as the primary liaison between business users, software vendors, and IT teams, coordinating issue resolution, managing vendor relationships, supporting system upgrades, and participating in implementation and enhancement projects.
  • Maintain application security, user access controls, and system documentation while supporting audits, regulatory reviews, compliance initiatives, and adherence to organizational policies and industry requirements.
  • Monitor application health, identify risks and improvement opportunities, support cybersecurity and vulnerability remediation efforts, and ensure business-critical systems remain secure, reliable, and aligned with operational needs.

If you are a technology-focused professional who enjoys solving complex problems, collaborating with diverse teams, and leveraging technology to improve business operations, we encourage you to apply. Join our organization and play a key role in supporting the systems that drive our success while contributing to innovative solutions that enhance the banking experience for our customers and employees. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact every day. Apply today to become part of our team.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What Insperity employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Insperity logo

About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1986

Social media

FacebookTwitter

View All Insperity Jobs

Apply