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Support Manager Jobs in Slidell, LA (NOW HIRING)

TSMG

UAS Operations Support Specialist

New Orleans, LA · On-site

$49K - $66K/yr

Manage batteries, charging equipment, and related inventory * Assist with aircraft staging and field logistics * Support safety procedures and site operations * Maintain operational records and ...

TSMG

UAS Operations Support Specialist

New Orleans, LA · On-site

$49K - $66K/yr

Manage batteries, charging equipment, and related inventory * Assist with aircraft staging and field logistics * Support safety procedures and site operations * Maintain operational records and ...

Tapestry, Inc.

Sales Support Associate III

New Orleans, LA

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support sales floor activities, respond to customer requests confidently, and partner with team or management ...

Tapestry, Inc.

Sales Support Associate III

New Orleans, LA · On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support sales floor activities, respond to customer requests confidently, and partner with team or management ...

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Support Manager information

See Slidell, LA salary details

$19.5K

$58.8K

$104.9K

How much do support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for support manager in Slidell, LA is $58,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $78,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Slidell, LA?

The most popular types of Support jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Support Manager jobs?

Cities near Slidell, LA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Slidell, LA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,840 per year, or $28.3 per hour.

Stennis Administrative Support

MCH Consulting Services LLC

Stennis Space Center, MS • On-site

$34K - $45K/yr

Full-time

Re-posted 21 days ago

Job description

Manage sensitive and Controlled Unclassified Information (CUI), maintain and update personnel recordsand Command references. All CUI must be maintained in compliance with Department of Navy (DoN) andlocal policies. Respond daily to routine/urgent administrative requests by e-mail, phone, fax, in person, or bycorrespondence.

Prepare and type correspondence, using office automation equipment and programs, from rough drafts,messages, and/or verbal instruction. Refer recognized problems and messages to officials as necessary. Attend and take notes and/or minutes of Department Head meetings.

Draft, edit and prepare replies in final form to routine correspondence received from various departments ofCommand. Ensure proper documentation is submitted for all correspondence courses. Maintain and file all correspondence, reports, forms and memos either electronically or manually asrequired by each office Standard Operating Procedure (SOP).

Manage all office and electronic files ensuring and maintaining a pertinent archival process. Coordinate and assist approximately 75 Command members with generating all travel orders using theDefense Travel System (DTS). Finalize all travel arrangements to include, but not limited to, airline, rental car, lodging, and countryclearance requests.

Assist with preparation of and track travel vouchers for approximately 75 Command members. Vouchersshall be completed and routed for approval within 5 days of travel completion. Prepare and ensure the timely processing of annual fitness reports, annual performance evaluations, andawards for approximately 75 military members.

Completion deadlines for fitness reports and performanceevaluations must be completed by deadlines determined by the members rank as outlined in Bureau ofNaval Personnel (BUPERS) Instruction 1610.10D. Order and receive office supplies as needed. Make copies, fax, and maintain calendars as requested

Work independently on projects requiring research and preparation of briefing charts.

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