Manager (Vegetation Support) Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC JOB SUMMARY/PURPOSE This position is responsible for management of the Power Delivery Vegetation Field ...
Manager (Vegetation Support) Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC JOB SUMMARY/PURPOSE This position is responsible for management of the Power Delivery Vegetation Field ...
Manager (Vegetation Support) Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC JOB SUMMARY/PURPOSE This position is responsible for management of the Power Delivery Vegetation Field ...
Manager (Vegetation Support) Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC JOB SUMMARY/PURPOSE This position is responsible for management of the Power Delivery Vegetation Field ...
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Monroe, LA · On-site
$18 - $21.50/hr
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Monroe, LA · On-site
$18 - $21.50/hr
This position reports to the Service Manager and will provide support for all departments, incoming and outgoing customers/drivers and others as required. Essential Functions * Provide great customer ...
Yard Coordinator
$18 - $21.50/hr
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Monroe, LA · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
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$14.50 - $18/hr
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Support Manager information
See Monroe, LA salary details
$21.6K - $30.3K
9% of jobs
$30.3K - $38.9K
15% of jobs
$39.9K is the 25th percentile. Wages below this are outliers.
$38.9K - $47.5K
14% of jobs
$47.5K - $56.1K
9% of jobs
The median wage is $60.4K / yr.
$56.1K - $64.7K
9% of jobs
$64.7K - $73.3K
10% of jobs
$73.3K - $81.9K
11% of jobs
$82.7K is the 75th percentile. Wages above this are outliers.
$81.9K - $90.6K
6% of jobs
$90.6K - $99.2K
14% of jobs
$99.2K - $107.8K
2% of jobs
$107.8K - $116.4K
3% of jobs
$21.6K
$65.3K
$116.4K
How much do support manager jobs pay per year?
What does a support manager do?
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
What are the most commonly searched types of Support jobs in Monroe, LA?
The most popular types of Support jobs in Monroe, LA are:
What cities near Monroe, LA are hiring for Support Manager jobs?
Cities near Monroe, LA with the most Support Manager job openings:

Entergy rating
8.1
Based on 85 frontline employees who took The Breakroom Quiz
29th of 53 rated energy and utility
Job description
Job Title: Manager (Vegetation Support)
Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC
JOB SUMMARY/PURPOSE
This position is responsible for management of the Power Delivery Vegetation Field Operations and support programs which focuses on safe operations, the management of contracts, and monitoring and reporting monthly spend. The position will be responsible for distribution and transmission vegetation management operational oversight, including the management of contractors, supervision and operations coordinators for a two State area. Primary focus will be on safety, spending, daily operations and implementing new technology. This position will work to support operations and multiple vendors with an approximate total of 1,700 crew members on Entergy property. Position will work directly with jurisdictional leadership and Sr. Manager of Vegetation to oversee all Veg operations.
JOB DUTIES/RESPONSIBILITIES
- Provide operational support and direction for both Transmission and Distribution vegetation operations.
- Provide leadership and execution of all related safety initiatives. Own safety events including presentation to PRG, creation of CAs, EARs, and EFRs, and implementation of all corrective actions.
- Manage relationship with Entergy Vegetation Suppliers in assigned areas.
- Lead Jurisdiction vegetation annual storm response (~$44M annually) when no CIPT or ACES activated.
- Lead and own all Vegetation spend to ensure meeting jurisdictional and project financial targets.
- Manage cycle trim and Capital projects with cost and schedule certainty; manages and controls costs; manages risk by identifying and mitigating risks.
- Partner with Operations (T&D) to manage reliability and jurisdictional targets.
- Work directly with all jurisdictional Regulatory bodies to build business case to acquire funding for Vegetation work.
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s degree in a technical or business-related field required.
Minimum experience required of the position
10 years professional experience and 5 years leadership experience.
Minimum knowledge, skills and abilities required of the position
- Advanced leadership skills to build and motivate assigned matrix-ed teams to successfully plan and execute the capital construction portfolio of projects concurrently with vegetation management program execution.
- Excellent organizational & planning skills to manage complex program and program issues.
- Exceptional communication skills to work with project teams, middle and upper level management, executives, and external project stakeholders including local, state, and federal agencies.
- Knowledge of and adherence to rules and regulations regarding FAA, Corps of Engineers and other regulatory agencies.
- Industry financial and budget management experience required
- General understanding Financing FASB, GAP, FERC and related jurisdictional regulatory requirements for vegetation
- Contract administration experience required
Preffered Requirements
- Bachelors degree in Foresty
- AI proficiency
- Previous contractor management experience
- Regulatory experience with FERC/NERC, State Utility Regulatory Commissions
- Experience with remote sensing technology, AI modeling, and machine learning
Any certificates, licenses, etc. required for the position
#LI-RM1
Primary Location: Louisiana-West Monroe Louisiana : West Monroe || Louisiana : Baton Rouge || Louisiana : Hammond || Louisiana : Lake Charles || Louisiana : New Orleans || Texas : Beaumont || Texas : Conroe || Texas : The WoodlandsJob Function: Corporate
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123951
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.