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Support Manager Jobs in Monroe, LA (NOW HIRING)

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Facility Support Lead

Rayville, LA

$143K/yr

Provide vendor management support including budget execution, routine business reviews, contractor provisioning, financial and invoice management and ensuring work quality meets contractual and ...

Louisiana Land Bank

Loan Acct Support Analyst

Monroe, LA · On-site

$36K - $48K/yr

Prefer experience in the operation, maintenance, and end-user support of loan accounting, cash management, general ledger, and/or other loan accounting systems. JOB PURPOSE AND SCOPE: Performs ...

Louisiana Land Bank

Loan Acct Support Analyst

Monroe, LA · On-site

$36K - $48K/yr

Prefer experience in the operation, maintenance, and end-user support of loan accounting, cash management, general ledger, and/or other loan accounting systems. JOB PURPOSE AND SCOPE: Performs ...

Entergy

Contract Support Specialist-Sr

Sterlington, LA · On-site

$93K/yr

Performs contract manager accrual responsibilities according to the company policies and SOX ... Contract Support Specialist: At least 4 years of prior relevant experience * Sr Contract Support ...

Entergy

Contract Support Specialist-Sr

Sterlington, LA · On-site

$93K/yr

Performs contract manager accrual responsibilities according to the company policies and SOX ... Contract Support Specialist: At least 4 years of prior relevant experience * Sr Contract Support ...

Wendy's

Restaurant Manager

Monroe, LA · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

West Monroe, LA · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

West Monroe, LA · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Monroe, LA

Support Manager information

See Monroe, LA salary details

$21.6K

$65.3K

$116.4K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Monroe, LA is $65,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $87,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Monroe, LA?

The most popular types of Support jobs in Monroe, LA are:

What cities near Monroe, LA are hiring for Support Manager jobs?

Cities near Monroe, LA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Monroe, LA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,314 per year, or $31.4 per hour.

Child/Family Peer Support Specialist

Behavioral Services of Louisiana

Monroe, LA

$14 - $16/hr

Full-time

Re-posted 15 days ago

Job description

Join our team at Behavioral Services of Louisiana, LLC, as a Child/Family Peer Support Specialist. We are a dedicated Family Support Organization that values the lived experiences of our team members. In this role, you will provide essential support to individuals and families navigating mental health challenges, helping them to develop coping strategies, improve their daily living skills, and build supportive networks. You will be a key part of our mission to empower our clients and foster resilience.

Responsibilities
  • Provide individual Peer Support Specialist services in the community.
  • Assist clients in developing treatment goals within the first 30 days of service.
  • Help clients restore, rehabilitate, and develop social and interpersonal skills.
  • Identify and enhance support networks, promote community awareness, and develop coping strategies.
  • Support the development of daily living skills.
  • Assist clients in managing the negative effects of psychiatric or emotional symptoms.
  • Help clients identify and respond to triggers that lead to functional impairments.
  • Implement Peer Support Plan on an ongoing basis.
  • Participate in collaborative meetings with Behavioral Health Services staff and other community supports as needed.
  • Communicate client status regularly, including changes in mood or functioning, medical issues, and crisis situations.
  • Produce effective, clinical documentation of every contact with clients.
  • Attend all office trainings and regular clinical supervision sessions.
Qualifications
  • High school diploma or GED equivalent.
  • Self-identify as a current or former consumer of mental health services or as a first-degree family member.
  • Demonstrate a minimum of 6 months in self-directed recovery within the last year.
  • Ability to use computer interface for documentation and billing purposes, or willingness to learn.