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Online Support Jobs in Baton Rouge, LA (NOW HIRING)

Episcopal School

Chat Support Agent

Baton Rouge, LA · On-site

The Chat Support Agent will be responsible for providing exceptional customer service and technical support to our students, parents, and faculty through our online chat platform. This is a ...

KnitWell Group

Stylist

Gonzales, LA

Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, Lane Bryant, and LOFT (in-store and online) * Support for your individual development plus opportunity for growth ...

Varsity Tutors

Social Networking Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... to support students from WordPress beginners through intermediate users building professional websites, blogs, and online portfolios. * Effective Teaching Methods: Ability to identify concepts ...

Varsity Tutors

Guitar Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Autodesk Fusion 360 Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Microsoft Office Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Rhino Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

PSAT Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

NPTE Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Sketchup Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Merakey

Peer Support Specialist

Livingston, LA · On-site

$21.91/hr

The Peer Support Specialist plays a vital role in providing recovery-focused support to individuals ... Access to Pryor Online Learning for free online personal development classes. Learn more about our ...

Merakey

Peer Support Specialist

Livingston, LA · On-site

$21.91/hr

The Peer Support Specialist plays a vital role in providing recovery-focused support to individuals ... Access to Pryor Online Learning for free online personal development classes. Learn more about our ...

chicosfas

Support Associate - Soma

Baton Rouge, LA · On-site

$16.25 - $21/hr

Knows current product fit and style assortment offerings in store and on line. * Maintains consistent client communication through utilization of customer book. Operational Excellence * Supports ...

chicosfas

Support Associate - Soma

Baton Rouge, LA

$16.25 - $21/hr

Knows current product fit and style assortment offerings in store and on line. * Maintains consistent client communication through utilization of customer book. Operational Excellence * Supports ...

Victra

Sales Support Rep Part-Time

Gonzales, LA · On-site

$16.25 - $22.50/hr

From supporting our team's sales process to sharing your product knowledge, you will connect our ... Training Requirements Various online and computer-based training will be required throughout your ...

GEO ACADEMIES LOUISIANA

Tech Support

Baker, LA

$36K - $46K/yr

GEO incubates quality charter schools and then supports their growth and success. GEO-sponsored public charter schools are high academic growth schools and feature a unique K-14 model--full day ...

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Online Support information

See Baton Rouge, LA salary details

$11

$17

$25

How much do online support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for online support in Baton Rouge, LA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.62 per hour, depending on experience, location, and employer.

What are online support jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are online support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.

What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are some common challenges faced by online support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

More about Online Support jobs

What are the most commonly searched types of Support jobs in Baton Rouge, LA?

The most popular types of Support jobs in Baton Rouge, LA are:

What are popular job titles related to Online Support jobs in Baton Rouge, LA?

For Online Support jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Online Support jobs in Baton Rouge, LA look for?

The top searched job categories for Online Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Online Support jobs?

Cities near Baton Rouge, LA with the most Online Support job openings:

Online Support jobs near you
Infographic showing various Online Support job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,133 per year, or $17.9 per hour.

Chat Support Agent

Episcopal School

Baton Rouge, LA • On-site

Other

Medical, Retirement

Posted 17 days ago

Job description

About the job Chat Support Agent
Position: Chat Support Agent
Company Overview:
The Episcopal School of Baton Rouge is a prestigious educational institution located in Baton Rouge, Louisiana. Founded in 1965, the school has a strong tradition of academic excellence, spiritual growth, and community service. We are committed to providing our students with a well-rounded education that prepares them for success in college and beyond.
Position Overview:
The Episcopal School of Baton Rouge is seeking a highly motivated and customer-oriented Chat Support Agent to join our team. The Chat Support Agent will be responsible for providing exceptional customer service and technical support to our students, parents, and faculty through our online chat platform. This is a full-time, permanent position with opportunities for growth and development within the school.
Key Responsibilities:
- Respond to chat inquiries from students, parents, and faculty in a timely and professional manner
- Provide technical support for our online learning platform and troubleshoot any issues that may arise
- Assist with registration, enrollment, and other administrative tasks as needed
- Maintain a high level of knowledge about the school's programs, policies, and procedures
- Collaborate with other departments to ensure a seamless and positive experience for our community
- Document and track all chat interactions and follow up as needed
- Continuously seek ways to improve the chat support process and provide feedback to the team
Qualifications:
- High school diploma or equivalent; some college preferred
- 1-2 years of customer service experience, preferably in a chat or online support role
- Excellent communication skills, both written and verbal
- Strong technical skills and ability to troubleshoot technical issues
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Passion for providing exceptional customer service and helping others
- Familiarity with the Episcopal School of Baton Rouge and its programs is a plus
We offer competitive salary and benefits packages, including health insurance, retirement plans, and tuition assistance for employees and their families. If you are looking for a rewarding career in a dynamic and supportive environment, we encourage you to apply for the Chat Support Agent position at the Episcopal School of Baton Rouge. Join our team and help us continue our tradition of excellence in education and service to our community.

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