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Support Manager Jobs in Baton Rouge, LA (NOW HIRING)

Home Depot

Store Support

Baton Rouge, LA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Zachary, LA · On-site

$12 - $15/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Denham Springs, LA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Denham Springs, LA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Zachary, LA · On-site

$12 - $15/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

GEO ACADEMIES LOUISIANA

Tech Support

Baker, LA · On-site

$36K - $46K/yr

GEO incubates quality charter schools and then supports their growth and success. GEO-sponsored ... Troubleshoot and perform repairs on Chromebooks and Windows based computers Manage user accounts ...

GEO Academies

Tech Support

Baker, LA · On-site

$36K - $46K/yr

GEO incubates quality charter schools and then supports their growth and success. GEO-sponsored ... • Manage user accounts • Basic troubleshooting of hardware and software issues • Keep tech ...

Chico's FAS, Inc.

Support Associate - Soma

Baton Rouge, LA · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Chico's FAS

Support Associate - Soma

Baton Rouge, LA · On-site

$14.75 - $19.25/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

FMOLHS

Administrative Support Coordinator

Baton Rouge, LA · On-site

$18.25 - $23.25/hr

The Administrative Support Coordinator provides a wide variety of administrative (non-clinical) and staff support services for a leader or department such as creating & managing spreadsheets ...

Lyons Specialty Co., LLC

SALES SUPPORT ASSOCIATE

Port Allen, LA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the eligibility approval of returned products according to company credit policies ... Provide store support to replace tags and assist with merchandising needs as needed. * Assist with ...

Sevita

Direct Support Professional

Baton Rouge, LA · On-site

$12.75 - $15.50/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita

Direct Support Professional

Baton Rouge, LA · On-site

$11.75 - $14.25/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita

Direct Support Professional

Baton Rouge, LA · On-site

$12.75 - $15.50/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Baton Rouge, LA

Support Manager information

See Baton Rouge, LA salary details

$17.7K

$53.3K

$94.9K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Baton Rouge, LA is $53,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Baton Rouge, LA?

The most popular types of Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Support Manager jobs?

Cities near Baton Rouge, LA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,270 per year, or $25.6 per hour.

Store Support

Home Depot

Baton Rouge, LA • On-site

$14.50 - $18/hr

Full-time

Re-posted 16 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,432 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description


Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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