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Support Manager Jobs in Indiana (NOW HIRING)

Clean Team Inc

Support Supervisor

Indianapolis, IN

Clean Team is hiring Full-Time support supervisors Support Supervisors are responsible for assisting area managers They will train new hires as needed. As well as fill in for any call off or ...

MIBOR

MEMBER SUPPORT SUPERVISOR

Indianapolis, IN · On-site

Manages team attendance and assists in recruiting, training, and supporting MIBOR Experience Specialists, Help Desk Specialists and Data Integrity & Resolution Specialists. Assures timely response ...

Mosaic

Direct Support Supervisor

Goshen, IN · On-site

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...

Mosaic

Direct Support Supervisor

Terre Haute, IN · On-site

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...

NCW

Be Seen First

Field Support Representative

Indianapolis, IN · On-site

$50K - $65K/yr

... Support Manager) + Participation as an active member of the NCW Safety Committee + Communicating safety culture to NCW employees + Collaboration with the Safety Manager to schedule & recruit ...

Green Plains, Inc.

EHSS Manager

Mount Vernon, IN · On-site

Support corporate initiatives, as defined * Conduct investigations for all EHSS related incidents ... management * Proven ability to organize and lead people and projects * Some travel is required ...

Green Plains Inc.

EHSS Manager

Mount Vernon, IN

Support corporate initiatives, as defined * Conduct investigations for all EHSS related incidents ... management * Proven ability to organize and lead people and projects * Some travel is required ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Indiana

Support Manager information

See Indiana salary details

$21.4K

$64.6K

$115.1K

How much do support manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for support manager in Indiana is $64,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $86,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Indiana? The most popular types of Support jobs in Indiana are:
What cities in Indiana are hiring for Support Manager jobs? Cities in Indiana with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $64,610 per year, or $31.1 per hour.
Support Supervisor

Support Supervisor

Clean Team Inc

Indianapolis, IN

Full-time

Medical, Dental, Vision

Posted 2 hours ago

Job description

Clean Team is hiring Full-Time support supervisors

Support Supervisors are responsible for assisting area managers

They will train new hires as needed.

As well as fill in for any call off or scheduled time off for general cleaners.

Support supervisors are required to pass a background check, have a valid driver’s license, reliable transportation, and proof of car insurance.

This is a manager in training position that requires travel to multiple locations daily.

As a full-time employee you will receive benefits medical, dental & vision. We also provide a monthly car allowance for any vehicle maintenance you may incur.

Serious Applicants Only!

Apply