ZipRecruiter

Log In

1

Support Manager Jobs in Granger, IN (NOW HIRING)

Mosaic

Direct Support Supervisor

Goshen, IN · On-site

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...

Home Depot

Store Support

Three Rivers, MI

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Mishawaka, IN · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Three Rivers, MI · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Oaklawn

Youth Support Specialist

Mishawaka, IN · On-site

$17.04/hr

Youth Support Specialist - Mishawaka Are you looking for a rewarding part-time job on evenings and ... Our services range from skills training and case management to outpatient therapy and inpatient ...

Oaklawn

Youth Support Specialist

Mishawaka, IN · On-site

$17.04/hr

Youth Support Specialist Are you looking for a rewarding part-time job on evenings and weekends? We ... Our services range from skills training and case management to outpatient therapy and inpatient ...

CTB

CAT2 Software Developer

Milford, IN

As the Software Developer, you will produce and support software features and solutions based upon guidelines and requirements provided by team leaders and managers. What You Will Do: * Develops ...

Chico's FAS, Inc.

Support Associate - Chico's

Granger, IN · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Chico's FAS

Support Associate - Chico's

Granger, IN

$15.25 - $19.75/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Subway - 45824-0

Multi-Unit Manager

Middlebury, IN · On-site

$61K - $62K/yr

Coordinating and supporting all activities within assigned geographic area * Training, coaching and supporting managers * Creating plans and setting business goals for your assigned restaurants

Subway - 59636-0

Multi-Unit Manager

Goshen, IN

$60K - $61K/yr

Coordinating and supporting all activities within assigned geographic area * Training, coaching and supporting managers * Creating plans and setting business goals for your assigned restaurants

Subway - 47209-0

Multi-Unit Manager

Bristol, IN · On-site

$71K - $72K/yr

Coordinating and supporting all activities within assigned geographic area * Training, coaching and supporting managers * Creating plans and setting business goals for your assigned restaurants

next page

Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Granger, IN

Support Manager information

See Granger, IN salary details

$20.2K

$60.9K

$108.5K

How much do support manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for support manager in Granger, IN is $60,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $81,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Granger, IN are hiring for Support Manager jobs? Cities near Granger, IN with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Granger, IN as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $60,881 per year, or $29.3 per hour.

Direct Support Supervisor

Mosaic

Goshen, IN • On-site

Full-time

Medical, PTO

Re-posted 12 days ago

Job description

If making a positive impact in the lives of others is a constant on your to-do list -- you'll LOVE working with a team that puts people first.
We're looking for a Direct Support Supervisor to join our team!
By joining Mosaic, you become part of a global mission advocating for people with complex needs and providing opportunities for them to enjoy a full life.
As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities and appointments, and maintaining detailed records for the individuals served.
Who will love this job:
A leader and a coach - who cares about the success of your team and the individuals they serve
A trusted ally - your sound judgment inspires confidence in others, helping them move towards and accomplish team goals
A collaborator - you naturally draw people together while remaining calm and focused even in emotionally charged situations
A skilled planner - you are adept at finding the best route moving forward while encouraging others to keep their eyes on the positive
What you'll do:
  • Facilitate the integration of individuals into the community by accompanying them to recreational and social activities
  • Monitor the comfort and safety of individuals by ensuring the living environments and program activities are in compliance with safety and regulatory requirements
  • Intervene when aggressive and/or inappropriate behavior occurs to implement behavior plans and strategies
  • Provide on-call support to staff during emergencies and locate staff to fill shifts when necessary

Generally day hours Monday-Friday/some nights/some weekends/some on call/flexibility required
Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
Ideally you have:
  • A passion to serve others
  • Strong attention to detail and an even stronger desire to serve others in a team environment
  • A love of operations and creating seamless, efficient environments
  • Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
  • Ability to adapt as needed in a growing environment
  • Associate's Degree in a related field
  • One year experience in a related field
  • Certification in CPR or willingness to obtain
  • Certification in medication administration or willingness to obtain

Extras we think you'll love:
  • Daily Pay
  • Health Insurance
  • Competitive Pay
  • Professional & Personal Development Opportunities
  • Tuition Reimbursement
  • Paid Time Off (you earn it from day 1!)

Apply