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Support Engineer Jobs in Nevada (NOW HIRING)

Fusion HCR

Systems Support Engineer I

Las Vegas, NV

Systems Support Engineer I Location: Las Vegas, NV (Onsite, with Frequent Domestic Travel; Potential International Travel) Type: Direct Hire Industry: Gaming Technology Position Overview Fusion HCR ...

Link Technologies

IT Support Engineer

Las Vegas, NV · On-site

Link Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link Technologies is seeking a hands-on IT Support Engineer ...

IGT

Technical Support Engineer III

Las Vegas, NV · On-site

Overview IGT is seeking an Application Support Engineer to support our casino customers throughout the United States on IGT's Table Manager (TM), Cage & Table Accounting (CTA), Table Drop, and ...

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Support Engineer information

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How much do support engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for support engineer in Nevada is $40.60, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $47.50 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
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For Support Engineer jobs in Nevada, the most frequently searched job titles are:

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Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,448 per year, or $40.6 per hour.

Systems Support Engineer

Lithium Americas

Winnemucca, NV • On-site

Full-time

Re-posted 23 days ago

Job description

Lithium Americas is a North American resource and materials company focused on developing, building, and operating lithium deposits and chemical processing facilities. The company's flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the world's largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs, and maximizing sustainable value for our stakeholders.
Systems Support Engineer
Company Overview
Lithium Americas is a North American resource and materials company focused on developing, building and operating lithium deposits and chemical processing facilities. The company's flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the world's largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs and maximizing sustainable value for our stakeholders.
Lithium Americas is headquartered in Vancouver, British Columbia and operates in the U.S., with offices in Reno, NV and Winnemucca, NV. The Company's shares are listed on the Toronto Stock Exchange (TSX) and New York Stock Exchange (NYSE) under the symbol LAC.
Our Purpose, Vision and Values
Our purpose, vision and values are the guiding principles that will serve as the cornerstone of our company's future direction and operations, aligning our team and organization towards our common goals.
Our Purpose is to safely and sustainably produce lithium from Thacker Pass to enable North America to reduce dependence on foreign critical minerals and drive value for our stakeholders.
Our Vision is to be North America's leading lithium producer to enable cleaner energy sources.
Our Values include Act with Integrity, Be Responsible and Act with Care, Commit to Excellence and Drive Innovation, and Be a Collaborative Partner.
Role
We are seeking a Systems Support Engineer to join our Information Technology Department. In this role, you will be responsible for ensuring the stability, security, and performance of the Thacker Pass IT infrastructure, including servers, networks, and software applications. You will be required to diagnose complex technical issues, provide technical support, manage system backups, and frequently collaborate with IT teams and external vendors to maintain high up time. This is a unique opportunity to contribute to a mission-driven organization committed to innovation, sustainability, and leadership in the clean energy sector.
The role is based at our Winnemucca office and reports to the Digital and Data Operations Manager. Occasional travel to other LAC offices, project sites, or vendor locations may be required.
Key Responsibilities
  • Support and maintain Operational Technology systems, including Distributed Control Systems (DCS), Process Historians (e.g., OSIsoft PI / AVEVA), Laboratory Information Management Systems (LIMS), and industrial sensors and instrumentation
  • Assist with integration between OT and IT systems, ensuring reliable data flow from the plant floor to enterprise applications
  • Coordinate with process and instrumentation engineers to support control system changes, patching, and lifecycle management in accordance with change control procedures
  • Monitor OT network health and respond to alarms, faults, or anomalies impacting production systems
  • Proactively monitor system performance, hardware health, and network uptime; escalate and resolve issues before they impact operations
  • Diagnosing and resolving incidents across server, network, endpoint, and OT layers, often under operational pressure with production implications
  • Maintain accurate records of incidents, changes, and asset configurations in CMMS or ITSM platforms
  • Administer and maintain servers (Linux preferred; Windows Server experience beneficial) across site infrastructure
  • Support virtualized environments (VMware / Hyper-V) and contribute to virtual machine lifecycle management
  • Manage site networking infrastructure including switches, firewalls, and VLANs, with working knowledge of TCP/IP, LAN/WAN, and network segmentation (including IT/OT demilitarized zones)
  • Maintain endpoint systems including ruggedized workstations, HMI terminals, and corporate laptops
  • Support backup, recovery, and patching processes across both IT and OT environments
  • Apply OT cybersecurity best practices aligned with frameworks such as IEC 62443 or NIST SP 800-82, including network segmentation, access control, and vulnerability management
  • Support IT/OT security monitoring and assist in responding to alerts or anomalies
  • Ensure systems comply with site security policies and relevant regulatory requirements
  • Collaborate with process engineers, operations, and IT/digital teams to understand system needs and deliver practical solutions
  • Document systems, procedures, and configurations to support knowledge sharing and continuity
  • Participate in project planning and contribute to site digital improvement initiatives
  • Champion a culture aligned with Lithium Americas' Purpose, Vision, and Values
  • Perform other duties as assigned

Required Qualifications:
  • Bachelor's degree in information technology, Engineering, Computer Science, or a related discipline; equivalent experience may be considered
  • Minimum 5 years of progressive experience in IT, OT, or digital systems environments, ideally within mining, resources, chemicals, or heavy industry
  • Demonstrated experience with OT systems such as DCS, SCADA, Process Historian, LIMS, or industrial instrumentation
  • Solid Linux systems administration skills (RHEL or Ubuntu), with comfort working in command-line environments
  • Working knowledge of networking fundamentals including TCP/IP, VLANs, firewalls, and IT/OT network segmentation
  • Familiarity with virtualization platforms (VMware preferred)
  • Understanding of service management methodologies (ITIL)
  • Understanding of OT cybersecurity principles and frameworks such as IEC 62443 and NIST SP 800-82
  • Strong analytical and problem-solving skills with the ability to design and implement scalable solutions
  • Demonstrated ability to manage multiple priorities, analyze complex technical problems, and deliver practical solutions in a fast-paced environment
  • Excellent communication skills with the ability to collaborate across technical and non-technical, engineering, and operations teams
  • Personal commitment to Lithium Americas' Purpose, Vision, and Values
  • Experience with cloud platforms (AWS or Azure) in an industrial or hybrid environment (preferred)
  • Exposure to AVEVA PI / OSIsoft PI System administration (preferred)
  • Experience supporting systems through capital project commissioning and handover phases (preferred)
  • Relevant certifications such as GICSP, CCNA, LPIC, or similar (preferred)

Working at Lithium Americas
At Lithium Americas, we believe our people are our most valuable asset. We offer a collaborative and inclusive work environment, with opportunities for long-term growth and skills development.
We are committed to building a diverse and respectful workplace and strongly encourage applications from individuals of all backgrounds.
Equal Opportunity Statement
Lithium Americas is an Equal Opportunity Employer. We do not discriminate based on race, gender, disability, age, veteran status, religion, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

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