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Support Coordinator Jobs in Raleigh, NC (NOW HIRING)

IQVIA

Digital Projects Coordinator II

Durham, NC · On-site

$48K - $121K/yr

The Digital Projects Coordinator II will support coordination and tracking of digital project requests and the progress of deliverables, as well as communicating the status of project activities in ...

IQVIA, Inc.

Digital Projects Coordinator II

Durham, NC · On-site

$48K - $121K/yr

The Digital Projects Coordinator II will support coordination and tracking of digital project requests and the progress of deliverables, as well as communicating the status of project activities in ...

IQVIA

Digital Projects Coordinator II

Durham, NC · On-site

$48K - $121K/yr

The Digital Projects Coordinator II will support coordination and tracking of digital project requests and the progress of deliverables, as well as communicating the status of project activities in ...

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How much do support coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support coordinator in Raleigh, NC is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.00 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.
More about Support Coordinator jobs
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What cities near Raleigh, NC are hiring for Support Coordinator jobs? Cities near Raleigh, NC with the most Support Coordinator job openings:
Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,277 per year, or $22.2 per hour.

Digital Projects Coordinator II

IQVIA

Durham, NC • On-site

$48K - $121K/yr

Full-time

Posted 5 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

61st of 223 rated it services

Job description

Job Summary:
The Digital Projects Coordinator II will support coordination and tracking of digital project requests and the progress of deliverables, as well as communicating the status of project activities in support of project managers. This role will help ensure effective organization, visibility, and follow-through across multiple initiatives, supporting timely execution and clear communication.

Key Responsibilities:

  • Support Digital Project Leaders/Managers in maintaining project tracking tools and project related documentation
  • Coordinate the tracking of new project requests, prioritization decisions, the status of delivery
  • Monitor project progress and follow up with stakeholders to ensure activities remain on track
  • Support communication and reporting of project statuses and milestones through relevant communication channels (e.g. GCS communications)

Qualifications:

  • Bachelor's degree preferred; candidates with relevant experience may be considered.
  • 3+ years of experience in a related field; candidates without a degree should have 6+ years of relevant experience.

General Skills:

  • Organized and detail oriented
  • Excellent communication skills
  • Experience with project management tools and principles

Unique Responsibilities:

  • Ability to navigate cross-functionally and understand the bigger picture.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $48,600.00 - $121,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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