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Support Coordinator Jobs in Decatur, GA (NOW HIRING)

Patientco

Enrollment Support Coordinator

Atlanta, GA

ABOUT THIS POSITION This representative is responsible for supporting the EDI enrollment processes for the majority of our clients. This role is critical in managing a queue of technical enrollment ...

Waystar

Enrollment Support Coordinator

Atlanta, GA · On-site

ABOUT THIS POSITION Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products.

Penske

Tooling Support Coordinator

Atlanta, GA · On-site

A typical day will involve you driving a Shop Equipment & Tooling Support (SETS) truck, interacting with Technicians, Maintenance Supervisors and Service Managers as you complete the inspection ...

System One

Coordinator/Specialist Support

Mableton, GA · Remote

Mountain Ltd. has an opening for a Coordinator/Support Specialist to work remotely! Job summary: This position is responsible for work order administration activities within the coe/osp support ...

Penske

Tooling Support Coordinator

Atlanta, GA

A typical day will involve you driving a Shop Equipment & Tooling Support (SETS) truck, interacting with Technicians, Maintenance Supervisors and Service Managers as you complete the inspection ...

Penske

Tooling Support Coordinator

Atlanta, GA · On-site

A typical day will involve you driving a Shop Equipment & Tooling Support (SETS) truck, interacting with Technicians, Maintenance Supervisors and Service Managers as you complete the inspection ...

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Support Coordinator information

See Decatur, GA salary details

$11

$22

$35

How much do support coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support coordinator in Decatur, GA is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.10 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.
More about Support Coordinator jobs

What are the most commonly searched types of Support jobs in Decatur, GA?

The most popular types of Support jobs in Decatur, GA are:

What job categories do people searching Support Coordinator jobs in Decatur, GA look for?

The top searched job categories for Support Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Support Coordinator jobs?

Cities near Decatur, GA with the most Support Coordinator job openings:

Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,482 per year, or $22.3 per hour.

Enrollment Support Coordinator

Patientco

Atlanta, GA

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

ABOUT THIS POSITION

This representative is responsible for supporting the EDI enrollment processes for the majority of our clients. This role is critical in managing a queue of technical enrollment cases to ensure timely resolution and maintain a high level of communication standards. The role requires completion of both technical & administrative tasks and frontline client communication.

WHAT YOU'LL DO

  • Manage and prioritize a dynamic queue of cases, ensuring service level agreements (SLAs) are met.

  • Documentation of case details, progresstrackingand communication updates.

  • Supportfrontlineenrollment processesbyprocessing enrollment requests, working with payers, andassistingclientele directly.

  • Serve asmainpoint of contact for clientbase,participatein regular clientand payerfacing calls and emailinteractions.

  • Generate,monitorandroutinelyfollow up on EDIenrollmentsto ensure resolution.

  • Apply critical thinking, logicalreasoningand root cause analysis to analyze enrollment issues and develop effective solutions.

  • Clearly communicate complex enrollment concepts concisely to payers,providersand internal stakeholders.

  • Routinely meet or exceed all key performance indicators (KPI's), QA goals andSLA's.

WHAT YOU'LL NEED

  • Proficiencies in Microsoft Office softwareincluding Outlook,Exceland Word.

  • Proficiencyin manipulatingPDFs with Adobe or similarPDF editingprogram.

  • Clear and effective communicationincludingexcellent verbal and written skills.

  • Demonstrated attention to detail and organizationalwork habits.

  • Ability to meet deadlines witha strong senseof urgency.

  • Ability to prioritizecompetingtasks under aggressive time constraints.

  • Self-motivated with the ability to multitask and work independently as well as in a team setting.

  • Ability to effectively build andmaintainprofessional relationships with clientele.

Preferred Qualifications

  • Experience inprovider/payer EDI enrollment revenue cycle management or Healthcare IT.

  • 2+ years of experience intechnicalsupport, casemanagementor operational role.

  • Proficiencywith Salesforce or similar CRM platform.

  • Familiarity with casemanagementbest practices and workflows.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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