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Support Coordinator Jobs in Decatur, GA (NOW HIRING)

TransPak

Sales Support Coordinator

Peachtree Corners, GA · On-site

$19.25 - $26/hr

Responsible for providing support to key customers onsite through leading packing team, documenting packing procedures and being on site support for forecasting and new product designs. Will ...

Waystar

Enrollment Support Coordinator

Atlanta, GA · On-site

Support frontline enrollment processes by processing enrollment requests, working with payers, and assisting clientele directly. * Serve as main point of contact for client base, participate in ...

Patientco

Enrollment Support Coordinator

Atlanta, GA · On-site

ABOUT THIS POSITION Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products.

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Support Coordinator information

See Decatur, GA salary details

$11

$22

$35

How much do support coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support coordinator in Decatur, GA is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.10 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.
More about Support Coordinator jobs

What are the most commonly searched types of Support jobs in Decatur, GA?

The most popular types of Support jobs in Decatur, GA are:

What job categories do people searching Support Coordinator jobs in Decatur, GA look for?

The top searched job categories for Support Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Support Coordinator jobs?

Cities near Decatur, GA with the most Support Coordinator job openings:

Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,482 per year, or $22.3 per hour.

Support Coordinator

Career Placement Group, Inc.

Roswell, GA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

We are seeking a Support Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Work with providers in advance to build their monthly schedules as well as coordinate and maintain clinician schedules to avoid overlaps.
  • Communicate provider schedules in advance with nursing facilities, verify and confirm prior to date of visit, including telehealth clinics.
  • Obtain referrals from nursing facilities, verify eligibility and prior authorization if required.
  • Enter new resident information and updates into the electronic health records system.
  • Work with nursing facilities to develop a list of residents to be served on nursing home visits.
  • Maintain resident tracking sheet to ensure residents are activated and then followed-up by providers.
  • Provide customer service to nursing facilities, providers, and other agencies.
  • Support chart creation/information gathering for telehealth clinics.

  • Qualifications

  • Associates degree or equivalent

  • Knowledge and Experience:

  • Medical practice operations and workflow
  • Computing skills to include programs (e.g., excel, word)
  • Familiarity and knowledge of electronic health records and telehealth technology
  • Medicare/Medicaid guidelines

Company Description

A full-service staffing firm servicing Northeast Georgia, assisting employers and candidates in finding the right fit!