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Support Coordinator Jobs in Wisconsin (NOW HIRING)

Madison College

Student Support Coordinator

Madison, WI · On-site

$20.10 - $23.48/hr

In this role, the Student Support Coordinator must demonstrate strong communication skills, attention to detail and the ability to connect students with appropriate advising, certification and ...

MARS Solutions Group

Sales Support Coordinator

Muskego, WI · On-site

$19.25 - $26.25/hr

MARS Solutions Group is looking for an experienced Sales Support Coordinator located in Muskego, WI . Our client is a leading global brand for automatic doors industry leader looking for high-quality ...

Rogers Behavioral Health

The Clinic Support Coordinator performs receptionist and administrative duties related to clinic operations, collects patient information, maintains confidentiality of patient files, and coordinates ...

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How much do support coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for support coordinator in Wisconsin is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.96 per hour, depending on experience, location, and employer.

What Is a Support Coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are the key skills and qualifications needed to thrive as a Support Coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.

What are some common challenges Support Coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are Support Coordinators?

Support Coordinators are professionals who assist individuals, often those with disabilities or special needs, in accessing and coordinating services and supports. They help clients understand their options, develop support plans, and connect with providers to achieve their goals. Support Coordinators act as advocates, ensuring that people receive the right services at the right time and that their needs are met in a holistic manner. Their work often involves collaboration with families, service providers, and community organizations.
More about Support Coordinator jobs
What are the most commonly searched types of Support jobs in Wisconsin? The most popular types of Support jobs in Wisconsin are:
What are popular job titles related to Support Coordinator jobs in Wisconsin? For Support Coordinator jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Support Coordinator jobs in Wisconsin look for? The top searched job categories for Support Coordinator jobs in Wisconsin are:
What cities in Wisconsin are hiring for Support Coordinator jobs? Cities in Wisconsin with the most Support Coordinator job openings:
Support Coordinator jobs near you

Student Support Coordinator

Madison College

Madison, WI • On-site

$20.10 - $23.48/hr

Part-time

Posted 13 days ago

Job description

Current Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
May 15, 2026
Application Deadline:
Salary Information:
$20.10 - $23.48
(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)
Department:
Veteran Services
Job Description:
Veterans Services at Madison College is seeking a Student Support Coordinator to provide frontline support and serve as a primary in-person resource for students.
The Student Support Coordinator supports a high-quality student experience by assisting with frontline intake, triage, administrative support and coordinating access to services. In addition to maintaining accurate student records, and ensuring student-facing spaces operate efficiently.
In this role, the Student Support Coordinator must demonstrate strong communication skills, attention to detail and the ability to connect students with appropriate advising, certification and support resources. This position also contributes to student engagement by supporting program-sponsored events, assisting with required documentation and providing guidance or oversight to student staff as needed.
Schedule: This is an onsite, part-time position working 20 hours per week, 52 weeks per year. Regular schedule Monday through Thursday from 9:00am to 2:00pm.
Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. Come be part of our great team!
This position will be open until filled, with a first consideration date of May 31, 2026, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.
Required Documents (2):
  • Resume
  • Cover Letter

*Failure to include these documents by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.
Accountabilities:
  • Serves as a primary point of contact for walk-in, phone and online inquiries to ensure students and visitors receive timely assistance and are connected to appropriate college services.
  • Provides front-line support to students by guiding completion of intake documentation, facilitating onboarding processes, addressing general inquiries, and coordinating appointment scheduling with effective handoffs to appropriate staff.
  • Triages student concerns and questions across a broad range of topics including academic, veteran benefits, financial and personal needs to ensure timely referrals to relevant resources and services.
  • Ensures a welcoming, organized, and functional student lounge environment by monitoring space usage and providing appropriate support to meet student needs.
  • Coordinates with staff to support outreach, events and communication efforts including missing documentation, appointment tracking and student contact lists to enhance engagement and student retention.
  • Supports daily office operations by maintaining front desk coverage, ensuring accurate and compliant benefit documentation management, and supervising student employees
  • Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Knowledge, Skills & Abilities:
  • Knowledge of enrollment processes, veteran education benefits, and student support services.
  • Skill in triaging student needs and coordinating referrals to benefit, academic, financial and personal support services.
  • Ability to work independently with general supervision.
  • Ability to provide customer service and resolve concerns.
  • Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.
  • Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
  • Skill in effectively and respectfully communicating with others.

Minimum Requirements:
  • Associate Degree or equivalent work experience.
  • 0-2 years of relevant work experience.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

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