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Support Manager Jobs in Wisconsin (NOW HIRING)

MRINetwork Jobs

Trust Support Manager

Green Bay, WI · On-site

Trust Support Manager If you believe operational excellence is more than a buzzword and that "we've always done it this way" isn't a strategic plan, we'd like to meet you. Our client is seeking an ...

MRINetwork Jobs

Trust Support Manager

Green Bay, WI · On-site

Trust Support Manager If you believe operational excellence is more than a buzzword and that "we've always done it this way" isn't a strategic plan, we'd like to meet you. Our client is seeking an ...

MRINetwork Jobs

Trust Support Manager

Green Bay, WI · On-site

Trust Support Manager If you believe operational excellence is more than a buzzword and that "we've always done it this way" isn't a strategic plan, we'd like to meet you. Our client is seeking an ...

MRINetwork Jobs

Trust Support Manager

Green Bay, WI · On-site

Trust Support Manager If you believe operational excellence is more than a buzzword and that "we've always done it this way" isn't a strategic plan, we'd like to meet you. Our client is seeking an ...

ENDLESS HORIZONS

STUDENT SUPPORT MANAGER

Milwaukee, WI · On-site

The student support manager provides supervision and management over career preparation, career exploration, counseling services, and career transition readiness staff and functions. Duties: • ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

The Client Support Manager leads the Client Support team to deliver exceptional and consistent client experiences across phone, chat, and digital channels. This role is responsible for driving ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

The Client Support Manager leads the Client Support team to deliver exceptional and consistent client experiences across phone, chat, and digital channels. This role is responsible for driving ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

The Client Support Manager leads the Client Support team to deliver exceptional and consistent client experiences across phone, chat, and digital channels. This role is responsible for driving ...

KI

Operations Support Manager

Manitowoc, WI · On-site

Position Summary The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering ...

kiinc

Operations Support Manager

Manitowoc, WI

Position Summary The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering ...

K&M Tire

Warehouse Support Manager

Franklin, WI · On-site

Job Summary The Warehouse Support Manager reports directly to the Director of Operations. This position is responsible for providing assistance, training, and guidance to K&M warehouses and Warehouse ...

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Support Manager information

See Wisconsin salary details

$22.7K

$68.5K

$122.1K

How much do support manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for support manager in Wisconsin is $68,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $91,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Wisconsin? The most popular types of Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Support Manager jobs? Cities in Wisconsin with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Wisconsin as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,534 per year, or $32.9 per hour.
Trust Support Manager

Trust Support Manager

MRINetwork Jobs

Green Bay, WI • On-site

Full-time

Posted 2 days ago

Job description

Trust Support Manager

If you believe operational excellence is more than a buzzword and that "we've always done it this way" isn't a strategic plan, we'd like to meet you. Our client is seeking an experienced Trust Support Manager to lead a trust support team in Green Bay and strengthen day-to-day operational execution across the private wealth platform.

This is a strong opportunity to join a respected organization with a collaborative leadership team, a deep commitment to service, and the stability of an established private wealth business. The role offers the chance to make a visible impact, help shape how the function operates, and contribute to an environment where thoughtful leadership, operational excellence, and long-term client relationships truly matter.

This role is focused on managing trust support functions, overseeing team performance, and driving consistency within middle-office and operational processes. The manager will partner closely with leadership, support workflow improvement efforts, and contribute to a stable, service-oriented operating environment. 

The position reports to a senior operations leader and is expected to provide direct leadership to a supervisor structure today, with the potential for a broader span of management over time. The ideal candidate brings strong trust operations or middle-office experience, proven people leadership skills, and a practical, hands-on approach to team development and process execution. If you appreciate strong controls, efficient processes, and the quiet satisfaction that comes from a perfectly reconciled account, you may have just found your people.

To learn more about our organization please visit us at www.westportone.com

To apply for this position, submit your resume by choosing one of the following:

  • ***CLICKING “APPLY NOW” ON THIS PAGE*** (PREFERRED) 
  • Email your resume in WORD format to mollie@westportone.com. Please refer to job reference code NB/TSMWI in the subject line. 
  • NO CALLS PLEASE