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Supervisor Jobs in Puerto Rico (NOW HIRING)

PR · On-site

Join Our Team! | Contact Center Supervisor We are seeking committed professionals to join our team as a Contact Center Supervisor, leading customer service teams and ensuring high standards of ...

PR · On-site

Join Our Team! | Contact Center Supervisor We are seeking committed professionals to join our team as a Contact Center Supervisor, leading customer service teams and ensuring high standards of ...

PR · On-site

Join Our Team! | Contact Center Supervisor We are seeking committed professionals to join our team as a Contact Center Supervisor, leading customer service teams and ensuring high standards of ...

PR · On-site

Join Our Team! | Contact Center Supervisor We are seeking committed professionals to join our team as a Contact Center Supervisor, leading customer service teams and ensuring high standards of ...

Maintenance Supervisor-200-499 Job Title: Maintenance Supervisor Division: Multifamily Status: Non - Exempt JOB SUMMARY : The Maintenance Supervisor is responsible for overseeing and performing ...

Maintenance Supervisor-200-499 Job Title: Maintenance Supervisor Division: Multifamily Status: Non - Exempt JOB SUMMARY : The Maintenance Supervisor is responsible for overseeing and performing ...

PR · On-site

$54K - $73K/yr

The Manufacturing Supervisor is responsible for overseeing daily production operations within the solar panel manufacturing facility. This role ensures production goals, quality standards, safety ...

ITP / Quality Control Supervisor This position is responsible for the day-to-day operational support and management of activities at Luis Munoz Marin International Airport (SJU). The role oversees ...

PR · On-site

$12/hr

Nuestros Supervisores de Turno contribuyen al éxito de Starbucks al asistir al gerente de tienda durante los turnos. Esto incluye estar a cargo de la tienda durante el turno, apoyar a los baristas ...

PR · On-site

The Supervisor is accountable for enforcing strict standards of safety, technical precision, productivity, and professional conduct, ensuring all testing and energization activities are performed ...

The Senior Production Supervisor is accountable for planning, coordinating, and optimizing people, materials, and processes to ensure products are delivered on time, meet quality standards, and ...

As a Companion Animal Supervisor , you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and ...

The Senior Production Supervisor is accountable for planning, coordinating, and optimizing people, materials, and processes to ensure products are delivered on time, meet quality standards, and ...

As a Companion Animal Supervisor , you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and ...

PR · On-site

$12/hr

Nuestros Supervisores de Turno contribuyen al éxito de Starbucks al asistir al gerente de tienda durante los turnos. Esto incluye estar a cargo de la tienda durante el turno, apoyar a los baristas ...

PR · On-site

$12/hr

Nuestros Supervisores de Turno contribuyen al éxito de Starbucks al asistir al gerente de tienda durante los turnos. Esto incluye estar a cargo de la tienda durante el turno, apoyar a los baristas ...

PR · On-site

$12/hr

Nuestros Supervisores de Turno contribuyen al éxito de Starbucks al asistir al gerente de tienda durante los turnos. Esto incluye estar a cargo de la tienda durante el turno, apoyar a los baristas ...

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Supervisor information

What are supervisors?

Supervisors are professionals responsible for overseeing the day-to-day activities of a team or department within an organization. They ensure that employees complete their tasks efficiently and in accordance with company policies and objectives. Supervisors often handle scheduling, training, performance evaluation, and conflict resolution. They serve as a link between management and staff, helping to communicate expectations and feedback. Good supervisors foster a productive work environment and support the development of their team members.

What is the difference between Supervisor vs Team Leader?

AspectSupervisorTeam Leader
CredentialsOften requires relevant experience, sometimes certifications in management or industry-specific trainingUsually requires leadership skills, sometimes certifications, but less formal credentials needed
Work EnvironmentOversees daily operations, manages staff, enforces policies in a workplace settingGuides team members, motivates, and coordinates tasks, often in project-based or operational contexts
Employer & Industry UsageCommon in retail, manufacturing, and service industriesFrequent in retail, hospitality, and customer service sectors

While both roles involve overseeing staff, a Supervisor typically manages daily operations and enforces policies, whereas a Team Leader focuses on guiding and motivating team members to achieve specific goals. The roles often overlap, but Supervisors usually have broader responsibilities and authority.

What Is The Role of a Supervisor?

Supervisors oversee the work and performance of employees, or subordinates, who report to them. Effective supervisors work with members of management to set expectations, track productivity, organize workflows, enforce workgroup guidelines, and approve employee time cards. Effective supervisors set a positive example for members of their team and provide invaluable support to subordinates.

How does a Supervisor typically support the professional development of their team members?

Supervisors play a key role in fostering the growth of their team by providing regular feedback, identifying skill gaps, and offering coaching or training opportunities. They often conduct performance reviews, set clear goals, and encourage employees to pursue relevant certifications or workshops. By facilitating open communication and supporting career progression, Supervisors help team members build confidence and advance within the organization.

What are the key skills and qualifications needed to thrive as a Supervisor, and why are they important?

To thrive as a Supervisor, you need experience in team leadership, knowledge of operational procedures, and often a relevant degree or industry certification. Familiarity with workforce management software, scheduling tools, and reporting systems is typically required. Excellent communication, conflict resolution, and motivational skills help supervisors build strong teams and maintain productivity. These combined skills foster efficient operations, high staff morale, and the achievement of organizational goals.
What are the most commonly searched types of Supervisor jobs in Puerto Rico? The most popular types of Supervisor jobs in Puerto Rico are:
What are popular job titles related to Supervisor jobs in Puerto Rico? For Supervisor jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Supervisor jobs in Puerto Rico look for? The top searched job categories for Supervisor jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Supervisor jobs? Cities in Puerto Rico with the most Supervisor job openings:
Infographic showing various Supervisor job openings in Puerto Rico as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

Supervisor

Telemedik

PR • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago


Job description

Join Our Team! | Contact Center Supervisor

We are seeking committed professionals to join our team as a Contact Center Supervisor, leading customer service teams and ensuring high standards of quality and performance.

What will you do?

  • Supervise daily contact center operations ensuring compliance with established processes.
  • Monitor team metrics, service quality, and performance levels.
  • Lead escalation management, providing guidance and ongoing coaching to ensure high team performance.
  • Lead employee development, training, and performance evaluation initiatives.
  • Support administrative processes, reporting, and continuous improvement efforts.

Added Value:
Opportunities to support customers in Puerto Rico and the United States, expanding your experience in a dynamic and international environment.

Requirements:

  • Bachelor’s degree in related fields (Communications, Science, Business Administration, or related fields).
  • 1+ year of supervisory experience.
  • 2+ years of customer service experience.
  • Fully bilingual (English/Spanish), required.
  • Proficiency in Microsoft Office (Excel, PowerPoint, etc.).
  • Availability to supervise operations across different shifts (7:00 a.m. to 7:00 p.m.), including weekends and holidays.

Benefits:

  • Specialized training
  • 24/7 telemedicine services
  • Wellness programs
  • Medical, life, and retirement plans
  • Paid time off
  • Professional growth opportunities

Location: Guaynabo or Mayagüez, PR (On-site)
Employment Type: Full-time | Regular

We are an Equal Opportunity Employer (EEOC).