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Supervisor Clinic Operations Jobs in Rochester, NY

Trillium Health

Office Manager

Rochester, NY · On-site

This role ensures efficient clinic operations through strong leadership, data-informed decision ... Collaborate with other Office Managers, Supervisors, and Clinical Leaders to: * Share best ...

Trillium Health, Inc.

Office Manager

Rochester, NY · On-site

$56 - $81/hr

This role ensures efficient clinic operations through strong leadership, data‑informed ... Collaborate with other Office Managers, Supervisors, and Clinical Leaders to: * Share best ...

TRILLIUM HEALTH INC

Office Manager

Rochester, NY · On-site

$56K - $81K/yr

This role ensures efficient clinic operations through strong leadership, data‑informed ... Collaborate with other Office Managers, Supervisors, and Clinical Leaders to: * Share best ...

Oak Orchard Health

Nurse Supervisor

Batavia, NY · On-site

$72K - $87K/yr

Partner with the Director of Nursing and Clinic Operations Manager to address staffing, performance ... or supervisory experience preferred Strong organizational, communication, and problem-solving ...

Premier Medical Group

Medical Assistant I

Hopewell, NY · On-site

$18 - $25/hr

Manage patient flow to ensure efficient clinic operations. * Provide patient education and ... Supervisory Responsibility: This position does not have supervisory responsibility. Expected Hours ...

University of Rochester

Clinical Admin II

Rochester, NY · On-site

$25.14 - $35.24/hr

Coordinates and supervises the daily activities of a support, production or operations team. Sets ... Functions may include clinic workflow, clinical quality outcomes, patient relations/satisfaction ...

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All JobsSupervisor Clinic Operations JobsSupervisor Clinic Operations Jobs in Rochester, NY

Supervisor Clinic Operations information

See Rochester, NY salary details

$30.6K

$62.6K

$117K

How much do supervisor clinic operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for supervisor clinic operations in Rochester, NY is $62,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What does a supervisor clinic operations do?

A Supervisor Clinic Operations is responsible for overseeing the daily administrative and clinical functions of a healthcare clinic. They manage staff schedules, ensure compliance with healthcare regulations, and work to improve patient flow and satisfaction. Their duties often include supervising front desk and clinical staff, handling patient concerns, and implementing clinic policies and procedures. The role also involves monitoring performance metrics and collaborating with healthcare providers to maintain high standards of care.

What are the key skills and qualifications needed to thrive as a supervisor clinic operations?

To thrive as a Supervisor Clinic Operations, you need strong leadership abilities, knowledge of healthcare regulations, and experience in clinic management, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and compliance standards like HIPAA is typically required. Excellent communication, problem-solving, and organizational skills help manage staff effectively and maintain high patient satisfaction. These skills ensure clinics run smoothly, meet regulatory requirements, and provide quality patient care.

How does a supervisor clinic operations typically collaborate with clinical and administrative staff to ensure smooth daily operations?

A Supervisor Clinic Operations plays a central role in bridging communication between clinical teams (such as nurses and physicians) and administrative personnel. They coordinate scheduling, address workflow bottlenecks, and ensure policies are followed to maintain efficient patient care. Collaboration often involves leading daily huddles, resolving staff concerns, and working closely with department leads to implement process improvements. By fostering teamwork and clear communication, the supervisor helps create a supportive environment that benefits both patients and staff.

What is the difference between Supervisor Clinic Operations vs Medical Office Supervisor?

AspectSupervisor Clinic OperationsMedical Office Supervisor
Required CredentialsExperience in healthcare management, possibly certifications in healthcare administrationMedical office administration experience, certifications like CMA or CPC often preferred
Work EnvironmentClinics, outpatient facilities, healthcare settingsMedical offices, clinics, healthcare administrative offices
Employer & Industry UsageHospitals, outpatient clinics, healthcare organizationsPrivate practices, medical offices, healthcare providers
Common Search & Comparison IntentUnderstanding management roles in clinicsManaging medical office operations

Both roles involve overseeing healthcare facility operations, but Supervisor Clinic Operations typically focuses on broader clinic management, including staff and patient flow, while Medical Office Supervisor emphasizes administrative tasks within a medical office setting. The roles often overlap in healthcare environments, but their specific responsibilities and credentials differ slightly based on the setting.

What are popular job titles related to Supervisor Clinic Operations jobs in Rochester, NY?

For Supervisor Clinic Operations jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Supervisor Clinic Operations jobs in Rochester, NY look for?

The top searched job categories for Supervisor Clinic Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Supervisor Clinic Operations jobs?

Cities near Rochester, NY with the most Supervisor Clinic Operations job openings:

Supervisor Clinic Operations jobs near you

Office Manager

Trillium Health

Rochester, NY • On-site

Other

PTO

Posted 26 days ago

Job description

Job Title: Office Manager
Department: Clinic
Position Type: Full-Time
FLSA: Exempt
Job Summary:
Join us and be a part of Trillium-a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. The Office Manager oversees the day-to-day operations, staff supervision, and overall administrative management of a multi-specialty medical clinic. This role ensures efficient clinic operations through strong leadership, data-informed decision-making, and cross-functional collaboration-all while maintaining high-quality patient care, regulatory compliance, and a positive work environment.
In this position, the Office Manager utilizes Epic electronic health record reporting and management dashboards to monitor productivity, access, quality, and staff performance. The role works closely with providers, clinical staff, peer managers, and administrative leadership to support the mission and goals of the organization.
Duties/Responsibilities:
1. Operational Management
  • Oversee daily clinic operations and ensure efficient patient flow.
  • Monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards.
  • Coordinate staffing schedules and manage PTO to ensure adequate coverage, including paid time off management
  • Ensure compliance with state and federal regulations related to clinic operations (HIPAA, PCMH, FQHC)
  • Utilize Epic Management Dashboards to:
  • Track clinic and staff productivity metrics
  • Monitor no-show rates, late arrivals, visit volume, and throughput
  • Identify trends, gaps, and opportunities for operational improvement
  • Support data-driven staffing and scheduling decisions
  • Partner with leadership to implement workflow improvements based on operational and productivity data
2. Leadership and Supervision
  • Supervise front office and clinic support staff
  • Hire, onboard, train, evaluate, and manage staff performance, addressing performance concerns in a timely and supportive manner
  • Use Epic data and productivity metrics to support performance coaching, recognition, and corrective action as appropriate
  • Promote a collaborative, team-oriented environment that enhances communication, accountability, and patient care
  • Hold regular staff and provider meetings to review operations, performance metrics, and improvement initiatives
  • Conduct regular one-on-one meetings with staff to:
    • Review role expectations and productivity benchmarks
    • Identify training needs and development opportunities
    • Reinforce organizational values and performance standards
    • Collaborate with other Office Managers, Supervisors, and Clinical Leaders to:
    • Share best practices and standardize workflows
    • Align expectations across sites
    • Support consistent staff training and performance management
3. Patient Experience
  • Promote a patient-centered environment that supports access, quality, and high patient satisfaction
  • Partner with the Patient Experience Coordinator to investigate, resolve, and prevent patient concerns
  • Collaborate with medical and operational staff to support quality improvement initiatives and service delivery outcomes
  • Use Epic and patient experience data to identify trends impacting access, wait times, and continuity of care
4. Administrative Oversight
  • Oversee supply inventory and equipment maintenance in collaboration with clinical staff
  • Coordinate IT, Epic access, and equipment need to support clinic operations
  • Support staff training related to Epic workflows, documentation standards, and operational best practices
  • Collaborate with leadership to support the integration of new providers, services, and specialties
  • Ensure staff adherence to policies, procedures, and documentation standards.
Required Skills/Abilities:
  • Strong understanding of clinic operations, including scheduling, access, productivity, and regulatory compliance
  • Ability to analyze data and translate insights into operational action
  • Excellent communication, problem-solving, and organizational skills
Education and Experience:
  • Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred
  • Minimum of 5 years of healthcare management experience, preferably in a multi-specialty clinic or medical office setting
  • Demonstrated experience supervising clinical and administrative staff

Physical Requirements:
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

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