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Director Practice Operations Jobs in Rochester, NY

SUNY Geneseo

Director of Facilities Operations

Geneseo, NY · On-site

$115K - $135K/yr

The Director of Facilities Operations provides strategic leadership and operational oversight for ... Knowledge of sustainability practices, energy-efficient design principles, or LEED standard and/or ...

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Director Practice Operations information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director practice operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director practice operations in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What is a director practice operations?

A Director of Practice Operations is a senior management professional responsible for overseeing the daily operations of medical practices or healthcare clinics. They ensure that the practice runs efficiently by managing staff, budgeting, compliance, and patient services. Their role may include implementing policies, optimizing workflows, and maintaining quality standards to improve both patient care and business performance. Typically, they work closely with physicians, administrative teams, and other healthcare leaders to meet organizational goals and regulatory requirements.

What are the key skills and qualifications needed to thrive as a director practice operations?

To thrive as a Director of Practice Operations, you need strong leadership, healthcare management expertise, and a background in business administration or a related field, often supported by a bachelor’s or master’s degree. Familiarity with practice management software, electronic health records (EHR), and regulatory compliance systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills distinguish top performers in this role. These competencies are crucial for ensuring efficient clinic operations, regulatory adherence, and high-quality patient care.

What are some common challenges faced by a director practice operations, and how can they be effectively managed?

A Director of Practice Operations often faces challenges such as balancing operational efficiency with high-quality patient care, managing diverse teams, and adapting to rapid changes in healthcare regulations. Success in this role typically requires strong communication skills, the ability to implement process improvements, and expertise in change management. Building collaborative relationships with clinical and administrative staff, regularly reviewing workflows, and staying updated on industry best practices can help address these challenges and drive overall practice success.

What is the difference between Director Practice Operations vs Practice Manager?

AspectDirector Practice OperationsPractice Manager
ResponsibilitiesOversees multiple practices or departments, strategic planning, high-level decision makingManages daily operations of a single practice, staff supervision, patient flow
CredentialsOften requires advanced degrees (e.g., MBA, healthcare administration), extensive experienceTypically requires healthcare management experience, certifications like CMA or CPC
Work EnvironmentCorporate or multi-site healthcare settings, executive levelSingle practice or clinic, operational focus

The main difference is that a Director Practice Operations focuses on strategic oversight across multiple practices, while a Practice Manager handles daily operations within a single practice. The director role involves higher-level planning and decision-making, often requiring advanced credentials, whereas the practice manager concentrates on staff management and patient services.

What are the most commonly searched types of Practice Operations jobs in Rochester, NY?

The most popular types of Practice Operations jobs in Rochester, NY are:

What job categories do people searching Director Practice Operations jobs in Rochester, NY look for?

The top searched job categories for Director Practice Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Practice Operations jobs?

Cities near Rochester, NY with the most Director Practice Operations job openings:

Director Practice Operations jobs near you

Practice Manager

Rochester Regional Health

Rochester, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

306th of 891 rated healthcare providers

Job description

Job Title: Practice Manager
Department: Family Medicine
Location: Chili Center - 3379 Chili Avenue, Suite 100, Rochester, NY 14624
Hours Per Week: Full-time (40 hours)
Schedule: Monday - Friday 8a-5p
SUMMARY:
The position provides management and administrative support to the practice. The role works closely with the Lead Physician and other providers of the practice, developing business strategies, formulating budgets, and overseeing daily operations. The position's primary responsibility is to plan, coordinate, direct, and supervise various elements of the practice, including but not limited to financial, operations, and personnel management within the policies of the Medical Group and Rochester Regional Health System. Upholds patient rights in all settings. Provides leadership for staff; exhibits leadership core competencies; provides superior customer service; communicates and models the mission and values of the system.
KEY RESPONSIBILITIES:
  • Responsible for daily management of physician practice site(s) utilizing available tools and/or reports to facilitate improvement and ensure compliance
  • Responsible for the financial operations of the practice. Reviews monthly financial performance. Identifies opportunities for improvement and develops plan to implement necessary changes to meet budget. Participates in annual budget development and is accountable for practice adherence to budget. Ensures compliance to fiscal standards with focus on volume, payer mix, fees, customer service initiatives, productivity, coding, non-provider labor, building occupancy expenses, and clinical supply costs.
  • In conjunction with Human Resources, participates in the recruitment, hiring, coaching and mentoring, and termination of non-physician staff. Provides management, guidance, and training to staff in daily practice operations. Performs duties of subordinate staff when necessary to maintain practice operations.
  • Motivates staff and organizes day-to-day activity of department. Manages staffing and practice plans with providers to improve efficiency and cost-effective management procedures. Maintains standardized workflows and best practices that have been established by the Medical Group
  • Ensures that the practice facility is maintained to Rochester Regional Health System standards that meet compliance with any applicable safety practices that may be mandated by any regulatory agency and ensures customer satisfaction
  • Supports Rochester Regional Health System's vision and strategic plan; creates a culture of engagement to support improvement
  • Understands, articulates, and ensures compliance with any applicable patient or employee safety practices that may be mandated by any regulatory agency or the health system. Understands and assures compliance for regulatory, accreditation, and system processes. (i.e. NYS Department of Health, The Joint Commission Accreditation for Hospital Organizations, OSHA)
  • In conjunction with the Lead/Managing Physician, assures compliance and facilitates workflows to ensure the environment creates and supports delivery of patient-centered care to include, but not limited to, Patient Centered Medical Home, Population Health Management, Meaningful Use, Patient Complaints and participation in Quality Assurance measures. In addition, assures compliance with organizational policies.
  • Assures accurate and timely input of all necessary data, including demographic information, coding charges, statistical information, and month-end data. Supervises all activities related to charge entry, edit corrections, patient registration, and over-the-counter transactions.
  • Identifies problems and provides alternatives and/or resolutions after thorough analysis of relevant information.
  • Other duties as assigned

Preferred Qualifications:
  • Associate's or Bachelor's degree in Business or related field preferred or an equivalent combination of education or work experience.
  • 3 years relevant work experience within a practice setting preferred.
  • 2 years administrative leadership experience or combination of education and experience may be considered.
  • Demonstrated communication and analytical skills required - including, but not limited to, professional billing experience, proficiency in Microsoft Excel, financial management, personnel management, team building, and appropriate interpersonal skills.

Required Qualifications:
  • 1 year of experience in a healthcare setting required.

Required Licensure/Certification Skills:
  • N/A

EDUCATION:
AS (Required)
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$62,400.00 - $75,500.00
CITY:
Rochester
POSTAL CODE:
14624
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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