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Director Practice Operations Jobs in Rochester, NY

Unifin SAS

Lead Operations Industrial Engineer

Rochester, NY · On-site

$67K - $91K/yr

Implement LEAN practices (VSM, Continuous flow, Workplace organization 5S, Cycle time, takt time ... Provide direct leadership and oversight of assigned staff, including performance management, annual ...

O-AT-KA Milk Products LLC

Operations Supervisor

Batavia, NY · On-site

$75K - $90K/yr

Supervise and assist employees including; assigning and directing work, investigating incidents ... Detail oriented and highly organized with excellent follow-up practices * Ability to supervise ...

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Banyan Software

Director of Engineering

Rochester, NY · On-site

Our flagship platform supports essential fire department operations with a fully integrated suite ... Define technical prioritization and outline best practices. Be a Hands-On Technical Leader

Banyan Software

Director of Engineering

Rochester, NY

Our flagship platform supports essential fire department operations with a fully integrated suite ... Define technical prioritization and outline best practices. Be a Hands-On Technical Leader

Apply Early

DePaul

SRO Assistant Program Director

East Rochester, NY · On-site

$26 - $27.20/hr

In addition, overseeing the operation of the program in the absence of the Director is required ... Assists the Director in developing and maintaining high quality standards of practice in every ...

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All JobsPractice Operations JobsDirector Practice Operations JobsDirector Practice Operations Jobs in Rochester, NY

Director Practice Operations information

See Rochester, NY salary details

$33.5K

$106.2K

$177.1K

How much do director practice operations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for director practice operations in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Practice Operations, and how can they be effectively managed?

A Director of Practice Operations often faces challenges such as balancing operational efficiency with high-quality patient care, managing diverse teams, and adapting to rapid changes in healthcare regulations. Success in this role typically requires strong communication skills, the ability to implement process improvements, and expertise in change management. Building collaborative relationships with clinical and administrative staff, regularly reviewing workflows, and staying updated on industry best practices can help address these challenges and drive overall practice success.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of healthcare organizations and Chief Operating Officers (COOs), with salaries often exceeding $150,000 annually. These positions require extensive experience, strong leadership skills, and often a background in healthcare administration or business management.

What jobs pay 500,000 a year in the US?

In the US, executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. High-level specialized roles like investment bankers, certain medical specialists, and successful entrepreneurs can also reach or surpass this income level, often requiring advanced skills, extensive experience, and significant responsibility.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is typically considered an entry-level position in healthcare, requiring basic administrative skills and often on-the-job training. It provides experience in medical environments, but may not offer the same level of responsibility or advancement opportunities as more specialized roles like Practice Operations Director.

What are Director Practice Operations?

A Director of Practice Operations is a senior management professional responsible for overseeing the daily operations of medical practices or healthcare clinics. They ensure that the practice runs efficiently by managing staff, budgeting, compliance, and patient services. Their role may include implementing policies, optimizing workflows, and maintaining quality standards to improve both patient care and business performance. Typically, they work closely with physicians, administrative teams, and other healthcare leaders to meet organizational goals and regulatory requirements.

What are the key skills and qualifications needed to thrive as a Director of Practice Operations, and why are they important?

To thrive as a Director of Practice Operations, you need strong leadership, healthcare management expertise, and a background in business administration or a related field, often supported by a bachelor’s or master’s degree. Familiarity with practice management software, electronic health records (EHR), and regulatory compliance systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills distinguish top performers in this role. These competencies are crucial for ensuring efficient clinic operations, regulatory adherence, and high-quality patient care.

What is a director of practice operations?

A director of practice operations is a leadership role responsible for overseeing the daily functions and strategic planning of a healthcare or professional practice. They manage staff, optimize workflows, ensure compliance, and often use management tools to improve efficiency and patient or client care. Strong organizational, leadership, and industry-specific knowledge are essential for this position.

What is the difference between Director Practice Operations vs Practice Manager?

AspectDirector Practice OperationsPractice Manager
ResponsibilitiesOversees multiple practices or departments, strategic planning, high-level decision makingManages daily operations of a single practice, staff supervision, patient flow
CredentialsOften requires advanced degrees (e.g., MBA, healthcare administration), extensive experienceTypically requires healthcare management experience, certifications like CMA or CPC
Work EnvironmentCorporate or multi-site healthcare settings, executive levelSingle practice or clinic, operational focus

The main difference is that a Director Practice Operations focuses on strategic oversight across multiple practices, while a Practice Manager handles daily operations within a single practice. The director role involves higher-level planning and decision-making, often requiring advanced credentials, whereas the practice manager concentrates on staff management and patient services.

What job categories do people searching Director Practice Operations jobs in Rochester, NY look for? The top searched job categories for Director Practice Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Practice Operations jobs? Cities near Rochester, NY with the most Director Practice Operations job openings:
Director Practice Operations jobs near you

Regional Clinical Operations Manager

Town Square Health

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

About Town Square Health
Town Square Health is reimagining what healthcare can be. We're building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. Our primary care locations offer comprehensive primary care with coordinated specialty support for Medicare-eligible patients, and we're growing fast, with expansion into multiple markets on the horizon. If you're bold, collaborative, and driven to make a real difference in people's lives, we'd love to have you on our team!
The Opportunity
This is not a traditional operations role.
Town Square Health is opening its first primary care center in Rochester in Fall 2026. The Regional Clinical Operations Manager is the person who makes sure the clinical operations model works in practice - not just on paper.
This is primarily an architecture role. You will design the workflows and operational standards that govern how care is delivered across our Rochester centers, and build the playbooks that scale as we expand. Day-to-day execution lives with each center's Nurse Practice Manager; you are building what they execute against.
Your RN background is central to how this role works. It gives you the clinical grounding to design systems that hold up in a real care environment - and your license will see use. This role includes direct clinical work when the center needs it, keeping you close enough to patient care that your operational decisions stay grounded in reality. You will also be Town Square Health's primary source of frontline operations intelligence, translating what's actually happening in the centers into input that makes central teams smarter about how they build.
You'll have the opportunity to:
  • Design the clinical operations model for our Rochester centers from the ground up
  • Build the playbooks and standards that will scale as we expand into new markets
  • Serve as the critical link between what's happening at the frontline and how central teams build and improve
  • Lead hiring and onboarding of future Nurse Practice Managers as we grow across the Rochester/WNY region
  • Stay close to patient care through hands-on clinical work that keeps your operational decisions grounded in reality

What You'll Do
You'll split your focus between building the systems that govern how care is delivered and staying close enough to the ground to know when those systems need to change. This role requires both the discipline to design at scale and the humility to keep learning from what's actually happening in the clinic.
Clinical Operations Design & Standards
  • Design and maintain the clinical operations implementation model for Town Square Health's Rochester centers: workflows, clinical protocols, scheduling standards, after-hours coverage protocols, and more
  • Build and lead the continuous quality improvement infrastructure for center operations, including the measurement systems and improvement loops that keep standards high as we scale

Operational Intelligence & Central Team Partnership
  • Serve as the primary source of ground-level insight for central teams - translate what's actually happening in the centers into structured input for technology, population health, and operations
  • Identify where tools, workflows, and system configurations don't match center reality, and drive the changes needed to close those gaps
  • Represent clinical operations in technology build-out including EHR configuration, product development, and facility planning

Nurse Practice Manager Hiring & Onboarding
  • Lead hiring and onboarding of future Nurse Practice Managers and other staff as Town Square Health expands across the Rochester/WNY region
  • Build the training and onboarding framework that sets new clinical staff up to succeed and ensures consistency across centers

Clinical Coverage
  • Maintain active RN licensure and expect to use it - this role includes hands-on clinical work when the center needs it, including supporting the care team and backfilling the Nurse Practice Manager during PTO or staffing transitions

Who You Are
You're a builder with clinical roots. You're energized by the challenge of designing systems that work in a real care environment - not just in a slide deck - and you have the operational instincts to know the difference. You can move between the details of a clinical workflow and the bigger picture of how it fits into a scalable model, and you communicate clearly across both clinical and non-clinical audiences.
You're self-directed and comfortable owning a function with limited oversight. You don't wait for structure to be handed to you - you build it. And you stay curious about what's actually happening at the frontline, because that's what makes everything else better.
Most importantly, you believe healthcare can be better - and you want to be part of the team proving it.
Qualifications
  • Active RN license required
  • 3+ years in healthcare operations or clinical program design, with direct experience building systems, not just running them
  • Proven ability to translate clinical priorities into operational workflows and standards
  • Strong analytical communicator: comfortable synthesizing frontline observations into clear, actionable input for non-clinical audiences
  • Experience working across clinical and non-clinical stakeholders
  • Self-directed; able to own a function with limited oversight and build structure in ambiguous environments

Strong Pluses
  • Experience in a value-based care, ACO, or capitated primary care environment
  • Familiarity with Athena or comparable EHR systems
  • Background in continuous quality improvement methodologies
  • Experience hiring or managing Nurse Practice Managers or similar clinical staff
  • Pre-launch or startup experience

What We Offer
  • Starting salary range of 100-120k, commensurate with experience
  • Comprehensive benefits package (medical, dental, vision, 401K)
  • Opportunity to build something from the ground up
  • Direct impact on patient care and outcomes
  • High visibility and influence in a growing organization
  • Collaborative, mission-driven team

Equal Opportunity Employer
Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs.

Apply