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Success Manager Jobs in Indiana (NOW HIRING)

Taranis

Customer Success Representative

Westfield, IN · On-site

Success in this role comes from proactive communication, strong follow-through, cross-functional ... Support Regional Account Managers in expanding and deepening account relationships * Ensure ...

160 Driving Academy

Student Success Advisor

Fort Wayne, IN · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Ability to manage a student caseload and follow through on details. * Strong organization, time ...

160 Driving Academy

Student Success Advisor

Fort Wayne, IN · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Ability to manage a student caseload and follow through on details. * Strong organization, time ...

160 Driving Academy

Student Success Advisor

Fort Wayne, IN · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Ability to manage a student caseload and follow through on details. * Strong organization, time ...

160 Driving Academy

Student Success Advisor

Lafayette, IN · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Ability to manage a student caseload and follow through on details. * Strong organization, time ...

Dutchbros

Broista - Indianapolis, IN

Indianapolis, IN

$15.65/hr

We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards. Why You'll Love It Here * We've got your back . Competitive pay, tips, and ...

Dutchbros

Broista - Indianapolis, IN

Indianapolis, IN

$15.65/hr

We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards. Why You'll Love It Here * We've got your back . Competitive pay, tips, and ...

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Showing results 1-20

All JobsSuccess JobsSuccess Manager JobsSuccess Manager Jobs in Indiana

Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do success manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Success Managers (CSMs), as their role involves complex interpersonal skills, strategic thinking, and personalized customer engagement that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success Managers who adapt by integrating AI and developing soft skills will remain valuable in customer success roles.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build relationships, provide support, and coordinate with internal teams to address client needs, often using tools like CRM software. Success managers typically monitor client satisfaction and work proactively to prevent issues and promote retention.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What is a typical CSM salary?

A Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or enterprise-level CSMs can earn over $120,000 with bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are often required.
What are popular job titles related to Success Manager jobs in Indiana? For Success Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Indiana look for? The top searched job categories for Success Manager jobs in Indiana are:
What cities in Indiana are hiring for Success Manager jobs? Cities in Indiana with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.
Success Advisor

Success Advisor

Manchester University, Inc.

North Manchester, IN • On-site

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Position: Success Advisor

Department: Success Advising

Campus: North Manchester, IN, USA

Target Hire Date: June 2026


Manchester University is looking for a Success Advisor who thrives on building meaningful relationships and making a real difference in students’ lives. As a Success Advisor, you’ll serve as a trusted guide and advocate for both incoming and continuing students, using a proactive, case management approach to support academic progress and personal well-being. You’ll collaborate closely with faculty and campus partners to deliver personalized, wrap-around support—ensuring students feel seen, supported, and empowered to succeed.


What You'll Do:

  • Manage a caseload of first-year and continuing students through regular check-ins, advising meetings, and proactive outreach
  • Support students facing academic or personal challenges by developing individualized success plans and connecting them to campus resources
  • Respond to faculty and staff referrals and coordinate wrap-around support services
  • Assist special student populations, including undeclared students, student-athletes, first-generation, and transfer students
  • Monitor student progress using advising technologies and tracking systems
  • Collaborate with faculty and campus partners to promote student self-service tools and college success strategies
  • Participate in orientation programs, campus events, committees, and professional development opportunities


What You'll Need:

  • Bachelor’s degree required; Master’s degree preferred
  • Strong commitment to diversity, equity, inclusion, and student advocacy
  • Excellent written and verbal communication skills
  • Highly organized, self-directed, and able to manage multiple priorities
  • Ability to maintain confidentiality and professionalism
  • Comfortable using basic computer applications and student support technologies


Why Manchester University? At MU, we:

  • Inclusive, Values-Driven Culture – We respect every individual and foster integrity, compassion, and service.
  • Work-Life Balance – Generous paid time off, holidays, and flexible scheduling.
  • Competitive Pay & Benefits – Comprehensive health coverage, retirement contributions, and tuition remission.
  • Professional Growth – Tuition-free classes, development opportunities, and scholarly engagement.
  • Wellness & Perks – Free PERC membership, caregiver leave, and employee assistance programs.


To apply, please select the "Apply" button to begin the application process and submit a cover letter and resume.


Manchester University is an equal opportunity employer, and we are committed to respecting the infinite worth of every individual.
We encourage individuals of all backgrounds to apply.