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Success Manager Jobs in Indiana (NOW HIRING)

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

Customer Success Manager (Carmel, IN)

Carmel, IN · Hybrid

$75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

We are a trust first, learn together and What You Will Do The Cybersecurity Client Success Manager (CSM) at EXOS is the face of Cyber for our clients, the person every client knows, trusts, and calls ...

Showing results 41-60

Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What are popular job titles related to Success Manager jobs in Indiana?

For Success Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Success Manager jobs?

Cities in Indiana with the most Success Manager job openings:

Infographic showing various Success Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Sales + Customer Success Manager

WEAVER FUNDRAISING LLC

Indianapolis, IN

$15K/yr

Full-time

Retirement

Re-posted 11 days ago


Job description

Description

Weaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trail's End growth by converting new Scouting Units, onboarding them successfully, and strengthening relationships with existing units to increase engagement and long-term success. This is a fast-paced, goal-driven role for a strong communicator who thrives on building relationships, leading teams, using technology effectively, and turning performance insights into action.


Success in this role means managing a high volume of outreach and account activity, guiding units through onboarding and activation, and helping returning units achieve stronger results with less effort. The ideal candidate brings a results-driven sales mindset, strong organizational discipline, comfort with CRM and AI tools, and a passion for supporting Scouting programs and the youth they serve. Your work directly fuels our mission to help Scouting programs raise more money so youth can achieve their goals.


Compensation includes a competitive base salary plus performance bonus tied to Scouting Unit growth.


Location: Indianapolis, IN (In-Office 5 days)


HOW WILL YOU HELP US GROW?

  • Drive Pipeline Growth: Accountability to pipeline growth for new Unit prospects, including oversight of onboarding and activation.
  • Sales Enablement: Leverage pre-approved materials and create custom content when needed to guide and support outreach and address specific client concerns and preferences.
  • Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and retention.
  • Sales Reporting: Keep precise and up-to-date records in HubSpot of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for your Sales Leader as needed.
  • Account Management Training: Coach team to support and grow their portfolios of Units through regular communication, helpful coaching, and simple, actionable best practices.
  • Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our technology and products effectively and provide your units and councils with pertinent information.
  • Compliance: Ensure all sales activities comply with Scouting requirements and company policies, protect client confidentiality, and uphold the highest ethical standards.
  • Mission Advocacy: Represent Trail's End with positivity and purpose, always keeping Scouts at the center of the work.

Requirements

WHAT DO YOU NEED TO HAVE?

  • Bachelor's degree in business, marketing, or a related field preferred.
  • 5+ years of sales experience with a track record of results.
  • Action-oriented, results-driven leader with a strong drive to win.
  • Strong communicator across phone, email, and written outreach.
  • Comfortable using CRM and AI tools such as HubSpot, Gong, and Copilot.
  • Able to manage high-volume team activity while staying organized and detail-oriented.
  • Willing to travel within the assigned territory and maintain a flexible schedule.
  • Valid driver's license and reliable transportation required; MVR checks are conducted regularly.

PREFERRED QUALIFICATIONS:

  • Aptitude for adopting and learning new technology.
  • Familiarity with Scouting or similar youth programs.
  • Ability to review performance data and turn insights into clear next steps.

HOW WILL WE HELP YOU GROW?

  • Up to 5% 401(k) company match
  • $2500 annual HSA contribution
  • Up to $15K in continued ed reimbursement
  • Free on-site gym + healthy snacks
  • A mission-driven, collaborative culture

The role responsibilities are various and not limited to those written in this document.